Reviews of Hotel Valencia Riverwalk 4 stars
150 East Houston Street, San Antonio, TX 78205, United States
#28 of 320 hotels in San Antonio
Guests' ChoiceReview score
Based on 483 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.5
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Facilities
9.1
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Staff
9.3
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Value for money
8.4
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Free WiFi
8.8
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Reviewed: 27 May 2024
Emma
United Kingdom53 reviews1 helpful vote9.0“Real treat!”- • Leisure trip
- • Couple
- • Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Gorgeous hotel with lovely bar & restaurant. Staff were really friendly and helpful.
Stayed in May 2024
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Reviewed: 27 May 2024
Yuko
United States3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with City View
- • Stayed 1 night
There was some construction going on on the first and second floor. It made the place a bit uncomfortable.
Beautiful hotel. It is located perfect location to walk to the Alamo, Reiver walk, The Market place. Hotel staff are very friendly and professional.
Stayed in May 2024
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Reviewed: 15 May 2024
Xochitl
United States3 reviews10“The room and common areas of the hotel were clean, comfortable and felt safe to be in.”- • Leisure trip
- • Group
- • Double Room with City View
- • Stayed 2 nights
We didn't have one bad experience visiting this location. The only hiccup was during check-in at the front desk, mistakenly the person tending to us thought that only the first night of our stay had been paid for and that we still had another night left to pay. Simply pointing out that the whole stay had already been paid before arrival, she checked again and cleared it all up. At the end of our stay, we were informed of the additional charges that would be applied to my card for the extras, which were for the room service we ordered and the valet service. Both were charges that we were aware of, so no surprises of hidden charges or fees.
The location was perfect for the concert we were there for. The theater was around the corner, as were Starbucks and several restaurants and convenience stores. When we arrived we valet our car and never had to use it to go anywhere. Everything was within walking distance of the hotel. There's a restaurant and bar in the hotel, though we didn't eat at the restaurant, we did order room service for breakfast and all our food items were excellent. The room was clean and comfortable as were the common areas of the hotel; we felt safe staying there. Customer service and staff were exceptional.
Stayed in March 2024
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Reviewed: 14 May 2024
Benjamin
United States32 reviews10 helpful votes8.0“Great location without a pool in downtown SA”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Room smelled a bit, could tell previously it was smoked in. Shower had an empty body wash container. The room was lightly serviced, took out the trash and replaced some towels, nothing else. No pool.
Great location, right off the riverwalk. Very friendly staff, lovely bar and courtyard.
Stayed in May 2024
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Reviewed: 13 May 2024
Maria
United States5 reviews10“This is our second time staying in this hotel. The staff is super welcoming and accommodating”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 3 nights
- • Submitted via mobile
I can’t think of anything
Clean. Amazing service. Super nice bar and 5 star restaurant
Stayed in May 2024
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Reviewed: 12 May 2024
Rebecca
United States2 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
The doors seem thin. We were woken by very early by room service / cleaning services knocking on nearby doors. We could also hear the elevator ding from our room.
The bed was extremely soft and comfortable during our stay. Everyone was friendly and we had no issues checking in or out. Everything we needed was also within walking distance.
Stayed in May 2024
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Reviewed: 12 May 2024
Paul
United States1 review10“We had an excellent stay. Upton arrival the nice staff checked us in and gave us a complimentary margarita. We went to o”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Beautiful hotel on the river!
Stayed in May 2024
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Reviewed: 7 May 2024
Edward
United States14 reviews1 helpful vote8.0“inviting ambience, courteous personnel and pleasant stay”- • Leisure trip
- • Solo traveller
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Quiet, clean, comfortable Great location
Stayed in February 2024
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Reviewed: 2 May 2024
Samantha
United States5 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in April 2024
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Reviewed: 2 May 2024
Michelle
United States1 review10“This place is beautiful, inviting and relaxing.”- • Business trip
- • Solo traveller
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
The entire hotel is so beautiful. I loved that there are so many different seating areas, inside and outside, to enjoy a drink, read a book, or just relax with friends.
Stayed in May 2024
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Reviewed: 29 April 2024
Carolyn
United States52 reviews6 helpful votes9.0“Beautiful hotel in a great location.”- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 1 night
Complimentary water in Texas should be the standard, not 8 dollars for in the room bottle. In the summer a lack of pool can be an issue.
The location on the Riverwalk is perfect. The building is very pretty with its spanish design. Staff were helpful and kind, especially as I had trouble arriving due to street closures. Front -desk helped navigate over the phone. Room was large, comfortable, and attractive.
Stayed in April 2024
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Reviewed: 22 April 2024
Alexis
United States1 review10“Would definitely stay at Hotel Valencia again. Out trip was very enjoyable and staying at this Hotel was a huge part of”- • Leisure trip
- • People with friends
- • Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Nothing to dislike!
Beautiful hotel and sits right on Riverwalk. Staff was very pleasant and helpful
Stayed in April 2024
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Reviewed: 21 April 2024
Debra
United States1 review9.0Superb- • Leisure trip
- • Couple
- • Double Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Bed was too soft and the pillows too flat.
Stayed in April 2024
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Reviewed: 20 April 2024
Littke
Canada8 reviews8.0“A week in San Antonio”- • Leisure trip
- • Couple
- • Double Room with City View
- • Stayed 7 nights
Room service was so so
Great location
Stayed in April 2024
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Reviewed: 16 April 2024
Lee
United States2 reviews9.0“a woderful experience”- • Leisure trip
- • Couple
- • King Room with River View
- • Stayed 2 nights
Hard to get to riverwalk
Room, staff and restaurant were great. I am on a handicap scooter and it was hard to get to the riverwalk. It was still a great experience.
Stayed in April 2024
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Reviewed: 16 April 2024
Gilbert
United States32 reviews2 helpful votes10“Great location and excellent customer service”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Staff very helpful and courteous Great location
Stayed in March 2024
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Reviewed: 10 April 2024
Kim
France12 reviews10“Great location. Amazingly comfy beds!”- • Leisure trip
- • Couple
- • Double Room with City View
- • Stayed 2 nights
Nothing! It was all great.
The receptionist was a very nice man, extremely polite and helpful. The location of the hotel was perfect. The beds were exactly as described. They were awesome!!
Stayed in April 2024
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Reviewed: 8 April 2024
Manikandan
United States3 reviews9.0“Had wonderful time”- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Nothing in specific. Offering breakfast would be a great addition to their excellent service.
Cleanliness, great ambience and courteous service
Stayed in April 2024
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Reviewed: 30 March 2024
Ronald
Canada79 reviews7 helpful votes9.0“We loved our stay at this fantastic hotel.”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Nothing.
The hotel is located right on the riverwalk. Staff are very friendly and helpful. Lovely hotel.
Stayed in March 2024
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Reviewed: 29 March 2024
C
United States2 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Price was a little much..
Clean, good view staff was really nice..
Stayed in March 2024
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Reviewed: 24 March 2024
Alex
United Kingdom4 reviews9.0“Fabulous 1 night stay to see the sights of San Antonio”- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
No breakfast included
Great location and beautiful
Stayed in March 2024
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Reviewed: 23 March 2024
Sonia
United States22 reviews9.0Superb- • Business trip
- • Family with young children
- • King Room with City View
- • Stayed 1 night
- • Submitted via mobile
Valet is $55 a night, unexpected
Lovely ambience on the riverwalk, Comfy bed
Stayed in March 2024
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Reviewed: 21 March 2024
Quintana
United States5 reviews10“Beautiful hotel with wonderful staff in a great location”- • Leisure trip
- • Family with young children
- • Double Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Housekeeping couldve been alittle more detailed
All the staff is friendly and amazing
Stayed in March 2024
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Reviewed: 21 March 2024
Orlanzo
United States2 reviews8.0“Park yourself”- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 2 nights
- • Submitted via mobile
No onsite parking. I needed something from my car and the valet refused to tell me where it was. I was told it was in a secure facility with other vehicles around. It's a Tesla. I knew it was in a local garage and of course there were other vehicles. They brought the car around after a 15 minute wait to get what I needed and took it back. In this case, it was a waste of their time and mine. I was out walking the city anyway and walked past the same public garage where the car was stored.
It was conveniently located . The room was comfortable and the property seemed well kept for the most part.
Stayed in February 2024
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