1201 Phyllis Street, Bentonville, AR 72712, United States
#33 of 34 hotels in Bentonville
Guests' ChoiceBased on 84 hotel reviews
5.6Cleanliness
6.2
Comfort
6.1
Location
7.2
Facilities
6.0
Staff
7.1
Value for money
6.6
Free WiFi
7.5
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End of dialog contentReviewed: 2 May 2024
Jenny
United StatesThe vending machines
Nothing
Stayed in May 2024
Reviewed: 11 March 2024
Benjamen
United StatesService was not very good, the hotel had a quite sketchy vibe to it, they wanted to scan the IDs of every guest rather than just mine which I found strange considering I booked the room. They wanted a security deposit that was more than I paid for the room itself.
It was clean and close to my destination.
Stayed in March 2024
Reviewed: 14 November 2022
Glenna
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 October 2022
Tandi
United StatesCynthia was awesome!
Stayed in October 2022
Reviewed: 22 September 2022
Amanda
United StatesMake sure you bring shampoo, soap and lotion. There is none at all in the rooms. Also, no hair dryer. The bed is hard as a rock. Felt like we were sleeping on the floor.
The property was fairly quiet during our stay. Just the normal noise from the room above us.
Stayed in September 2022
Reviewed: 8 September 2022
Gayle
United StatesNo coffee served any where not even a coffe pot in the room The TV work about 2 hrs out of the day the rest of the time it would say program not in menus
The air worked real good
Stayed in September 2022
Reviewed: 8 July 2022
Shiann
United StatesNO ICE, no cups even for brushing teeth, no cooking utensils for kitchenette (they have some for purchase), no silverware/plastic, carry dirty towels for exchange at front desk which was a cluster when 3 were trying to exchange, mold around windows.
Staff was great, very good beds, clean (somewhat)
Stayed in June 2022
Reviewed: 5 April 2022
Connie
United StatesSee above.
There was no breakfast. There was food cooking smells and animal smells in the hallways. There was a loud argument in the room next door. It sounded like furniture was being thrown. Obscenities were included. All this was after midnight.
Stayed in April 2022
Reviewed: 14 March 2022
Brittany
United StatesThey have a cockroach problem. Which i understand in the hotel extended stay environment, it's pretty common.
The kitchen part is very convenient. The bed was comfortable and the cable TV and wifi Is a nice thing to have . The room was clean and when I did have a problem with my room they were very quick to fix it !
Stayed in March 2022
Reviewed: 8 August 2021
Deanna
United StatesJust a tad bit more effort needed in cleaning the rooms. Floors were sticky and dirty. Needed nightstands on Both sides of bed. The lighting/switches were whacko.
5 minutes from new job,comfortable, affordable. Super friendly staff and guests.
Stayed in August 2021
Reviewed: 15 July 2021
Catherine
United StatesThe room was smaller than expected and quite spartan. Only one of the two hot plates of the counter was working
The room was clean and bright. The staff were helpful and welcoming
Stayed in July 2021
Reviewed: 22 May 2024
William
United StatesLess cable channels internet wifi sometimes unstable
Had a kitchenette
Stayed in May 2024
Reviewed: 13 May 2024
Aerial
United StatesNothing
The hotel was amazing the staff was very nice and it was cheap and slept very comfortable!
Stayed in May 2024
Reviewed: 13 May 2024
Maggard
United StatesThe rooms stink and when you go to the front desk about it no one is working and the phone to get ahold of someone wasn’t hooked up. The air conditioner didn’t work even tho it it said it was on and again no one to tell about it
The location
Stayed in May 2024
Reviewed: 15 April 2024
Lewis
United StatesEverything
Nothing
Stayed in April 2024
Reviewed: 29 March 2024
Darcee
United StatesThe amount of stress it put me under.
Wasn't a lot I did. Like every extended stay, there was a bustle about all night. Made me anxious being there.
Stayed in March 2024
Reviewed: 25 March 2024
James
United StatesWasn't upfront with the cost for the stay.. 69.99 For the room.. that part was upfront... $100.00 deposit was not. And very much insulting.. I could have... And will stay at the Hilton next time I visit Bentonville AR..!! I have traveled all over America... Never have I been treated like that!!
They had no idea what breakfast was.. seam like they catered to the thug population..
Stayed in March 2024
Reviewed: 11 March 2024
Ginger
United StatesLocation of room was end hall, people in and out all hours to go smoke. People standing in front doors smoking. Room was dirty.
The staff was friendly.
Stayed in March 2024
Reviewed: 7 March 2024
Sharhonda
United StatesThe advertising didn't match the property or room
Nothing
Stayed in March 2024
Reviewed: 25 October 2023
Ronald
United StatesBed was lumpy
Stayed in October 2023
Reviewed: 19 October 2023
Chris
United StatesAll the Bentonville police cars swarming the hotel , was a very I’ll feeling something was scary
Clean and simple
Stayed in October 2023
Reviewed: 15 October 2023
Cristian
United StatesThe room had a weird smell that had a mix of weed and dust and moist water. Sprayed some fragrance to try to get to go away which helped a a bit but didn’t leave completely.
I liked that it had a two forms of locking the door on the inside and the fridge cools things quickly.
Stayed in October 2023
Reviewed: 7 October 2023
Chris
United StatesStole money. Took my deposit and did not return it. So I lost my 100. Then they charged me a third night !!!!!!! So 86.92. Extra wth. Bern overcharged almost 200. No one will fix it
Stayed in October 2023
Reviewed: 7 October 2023
Chris
United StatesEverything
Hated it. They double charged me and won't refund it
Stayed in October 2023
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