15 Chapala Street, West Beach, Santa Barbara, CA 93101, United States
#49 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 1122 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
9.4
Facilities
7.5
Staff
7.9
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 31 May 2024
Debbie
United StatesIce .better wine
Love the old school originality!
Stayed in May 2024
Reviewed: 31 May 2024
Izel
United StatesPaper thin walls you can hear a pin drop in the next room
Beautiful property and convenient location. Plenty of street parking
Stayed in March 2024
Reviewed: 30 May 2024
Keiko
United Statesshort walking distance from the beach!
Stayed in April 2024
Reviewed: 28 May 2024
Linda
AustraliaCoffee accessible at all times would be great.
The property’s location is sensational. The property has a unique eclectic but family like feel to it…. Happy Hour at 5.30 pm. Long length mirrors are great…size of the room is great. Water pressure amazing…an artist’s feel which is different but really nice. Breakfast provided was a nice touch. Decent size fridge 👍🏽
Stayed in May 2024
Reviewed: 24 May 2024
George
United StatesYou need to have a staff member available by phone all the time. And I was glad I still speak Spanish! (Learned at UCSB 63 years ago!).
Location a little cramped. Food selections a little strange (lemon pie for breakfast????).
Stayed in May 2024
Reviewed: 23 May 2024
Jocelyn
United Statesthey said wine at 5:30 and it didn’t come for almost an hour later — but then they left it out which is nice but wish they communicated that earlier
Stayed in May 2024
Reviewed: 22 May 2024
Mary
United StatesPlumbing from adjacent unit was noisy
It was comfortable and charming
Stayed in May 2024
Reviewed: 17 May 2024
Chun
United StatesMorning, when we check out. Nobody help us return deposit $ 200 cash ! We are feeling very very bad !
Stayed in May 2024
Reviewed: 16 May 2024
Mark
United StatesToo busy with ornaments and paraphernalia, breakfast was terrible, very very old bagel, old stale croissant, bland coffee, bran flakes, just boring and stale. No facilities except tv and hairdryer in the room, not even a trash can.
Location is great, nice Spanish style
Stayed in May 2024
Reviewed: 6 May 2024
De
SwitzerlandThe one lady, one my first morning, at breakfast, could not speak English, but the rest of the time the new lady was great.
Great team that works there and they were very helpful and accommodating.
Stayed in April 2024
Reviewed: 5 May 2024
Crystal
United StatesNo ac , room was so stuffy couldn't sleep much due to being so hot. The lady at check out was super rude when asking 1 question it was to much of a bother obviously 🙄 smh
The cuteness & the lady at check in last night was very kind, amazing customer service skills. ❤️ Room & balcony super cute.
Stayed in May 2024
Reviewed: 3 May 2024
Rudan
United StatesNo accessibility
It was close to the beach and the Main Street
Stayed in May 2024
Reviewed: 2 May 2024
Glenda
United KingdomBreakfast was non existent - hardly anything available and no-one topped anything up. Broken glass in wardrobe door. Pool dirty and icy cold . Sunbeds broken. Statues were great - but all looking tired and in need of refreshing. Aware rated 2 star but still needed some improvements.
Good location. Big room. Gardeners doing good job of maintaining flowers etc
Stayed in May 2024
Reviewed: 22 April 2024
Chase
United Statescouch was dirty
Stayed in March 2024
Reviewed: 22 April 2024
Vanessa
United StatesBreakfast was just dessert food
Stayed in March 2024
Reviewed: 20 April 2024
Caroline
New ZealandVery un-eco friendly. At breakfast everything was disposable, from the plates to the cutlery, to the cups. I imagine this saves time, but the wastage with the number of tourists coming through must be huge.
Great location, very comfortable, lovely rooms and I particularly liked the little balcony which looked out on to the ocean. That breakfast was included was great.
Stayed in April 2024
Reviewed: 19 April 2024
Samantha
United KingdomNot a lot, we were in their sister property across the road but it was still lovely.
Very cute quaint property, great position with parking and felt safe
Stayed in April 2024
Reviewed: 18 April 2024
Hieta-aho
United StatesProperty needs serious maintenance.
Excellent location . Breakfast nothing special.
Stayed in April 2024
Reviewed: 10 April 2024
Monica
United StatesNo staff availability. The continental breakfast was a diabetes war zone. No fresh fruits, hard boiled eggs. No syrup for the waffles. No tables to sit and enjoy your breakfast. They placed us in a small over crowded living room. It was cozy, but we couldn’t enjoy our “breakfast”
I loved how close it was to the beach!
Stayed in April 2024
Reviewed: 6 April 2024
Kotak
United StatesToo clustered! No decent space for breakfast. Very limited items for breakfast and items were not relished until you complaint. No one at the front desk to help out! No microwave in the room , we didn't bother as we were staying for 1 night only!
It was worth the price paid as it's located across the beach
Stayed in April 2024
Reviewed: 3 April 2024
Leticia
United StatesThe hotel is very understaffed. The poor receptionist was trying to do everything (check in new costumers, take care of breakfast, clean the rooms)... We felt bad for her, and this did not give us the best impression of the establishment.
The location is really wonderful by the beach and near a lot of restaurants and bars. They were accommodating and did their best to give us a room that would fit our needs.
Stayed in March 2024
Reviewed: 31 March 2024
Johanna
Germany-The toilet situation in our room - it was impossible to properly close or lock the door. Also the bathroom seemed a bit old. -The (included) breakfast was OK, but only includes sweet/unhealthy stuff. It would be great if they offered savory food as well and if they used reusable plates, cups and cuttlery (instead of the disposable ones). -The staff is very nice, however the hotel seemed a bit understaffed when we were there (long waits at the reception for check-in/out or if you wanted to ask something). -The pool didn't seem very clean at the time of our stay.
Cozy inn with a sunny patio to hang out, have breakfast or chill in the (warm) pool. Very nice staff and great location right at the beach and wharf. Very comfortable beds.
Stayed in March 2024
Reviewed: 27 March 2024
John
SwedenThe bed
Location! Staff!
Stayed in March 2024
Reviewed: 26 March 2024
Louis
United StatesBreakfasf
Aesthetics
Stayed in March 2024
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