19-4183 Kawailehua, Volcano, HI 96785, United States
#12 of 15 B&Bs and Inns in Volcano
Guests' ChoiceBased on 13 B&B reviews
8.7Cleanliness
8.9
Comfort
8.6
Location
9.3
Facilities
8.6
Staff
9.2
Value for money
8.2
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 13
Reviewed: 20 June 2022
Wendy
United StatesBreakfast was great! We had hoped to try the local Macadamia pancakes
Stayed in June 2022
Reviewed: 24 October 2021
Leon
United StatesNothing negative at all.
Carlos the innkeeper made our stay very comfortable. We would especially like to thank Kiona for helping take care of the cat!
Stayed in October 2021
Reviewed: 19 June 2021
Deborah
United StatesNothing that I can think of. It's a very cool place - our second time there.
The location is amazing! In a true rainforest, and you are hidden from the other rooms by vegetation all around. Very cool rooms architecturally - clean, lots of wood, etc. Delicious, fresh breakfast!
Stayed in May 2021
Reviewed: 4 November 2023
Midachu
United StatesThe space smells very moldy. My whole family got sick by the end of our two-night stay. There was also no way to properly heat up the space without the fireplace, and the fireplace seemed to worsen the moldy smell. Without the moldy smell this would have been a perfect stay.
The bungalow was gorgeous. The loft attic offers a beautiful tranquility.
Stayed in October 2023
Reviewed: 9 January 2023
Yi
SwitzerlandI attempted a payment to Volcano Village Inn on Oct but my card was rejected, so I went for another property’s services. The Volcano Village Inn held my credit card information and charged my card $1210 in Dec without my knowledge. I immediately asked them to cancel but the manager ghosted me. I tried to call them for two weeks and even went to the property in person hoping to have someone to talk to. I already submitted a lawsuit to local court.
The cleaning lady tried to help.
Stayed in January 2023
Reviewed: 19 June 2021
Jessica
United StatesBreakfast is disappoint. There is no staff after sunset, which can be a huge problem if you need anything. We needed, and it was very stressful, because we had few minutes to solve the problem before the last staff member leave the property. Property does not offer much. No pool, small tv on the room, dvd only, poor wi-fi. There is a hot tube, but you need to set it up if you want to use.
The room is exceptional as showed in the pictures. Very beautiful and clean. The property itself is not a big deal, neither anything else on Volcano Village Lodge, but the room is spacious and comfy. Excellent bed.
Stayed in June 2021
Reviewed: 5 July 2023
Anonymous
United StatesFantastic immersive jungle experience with extremely well maintained facilities and wonderful staff and food
Stayed in July 2023
Reviewed: 8 December 2023
Youxin
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 9 February 2023
Sullivan
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 10 October 2022
Zac
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 19 July 2022
Josh
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 21 November 2021
Hanna
United StatesThere are no comments available for this review
Stayed in October 2021
Showing 1 – 13
Rome, Italy
Campos do Jordão, Brazil
Miami, USA
Filzmoos, Austria
Karlskrona, Sweden
Bešeňová, Slovakia
Ponte de Lima, Portugal
Zlarin, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content