1001 West Nasa Road 1, Webster, TX 77598, United States
#19 of 24 hotels in Webster
Guests' ChoiceBased on 338 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.0
Facilities
7.1
Staff
8.1
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 14 March 2024
Prashant
United StatesThere are roaches in room. Even after complaining to the staff. There is no support from them. Night staff told me to connect with supervisor at checkout timing. I morning they said manager is not here. Totally unprofessional.
Stayed in March 2024
Reviewed: 7 March 2024
Waymond
United StatesThe front door you could see right in the crack. It was not sealed. The ac was hardly cold. Room smelled like smoke. Sheet was on top and the comforter was underneath the sheet. Made no sense. I am 6'4 so the shower ceiling was tooo low. Could hear the loud TV next door. And the lady at the desk rudely ask if we had pets.
Nothing.
Stayed in March 2024
Reviewed: 5 March 2024
Rederic
United StatesROACH MOTEL
ROACH MOTEL
Stayed in March 2024
Reviewed: 2 March 2024
Debra
United StatesN/A
Nice and quiet and very clean.
Stayed in March 2024
Reviewed: 29 February 2024
Alfred
United StatesThey have bedbugs. I got 6 bites. Roch's
Stayed in February 2024
Reviewed: 27 February 2024
Deeanna
United StatesDirty
Stayed in February 2024
Reviewed: 9 February 2024
Robin
United StatesLumpy uncomfortable bed no microwave no icebox
Price and location
Stayed in February 2024
Reviewed: 18 January 2024
Jass
United StatesConformation 9
Stayed in January 2024
Reviewed: 16 January 2024
Jass
United StatesDog constantly barking next door. Could not sleep. Went to a park down the street at 4am and slept in my car. 30 degrees outside. Would really like my money back. Don't blame the employee at the desk. Thank you for asking.
Dog constantly barking next door. Could not sleep. Went to a park down the street at 4am and slept in my car. 30 degrees outside. Would really like my money back. Don't blame the employee at the desk. Thank you for asking.
Stayed in January 2024
Reviewed: 11 January 2024
Maison
United StatesNo microwave, fridge or coffee makers in room.
Stayed in January 2024
Reviewed: 23 October 2023
Robyn
United StatesClean
Stayed in October 2023
Reviewed: 1 September 2023
Dawn
United StatesThe room smelled of what I could not say (old, musty, stale smoke not sure if it is the cleaning products they used) No clothes hanging bar The entry door did not close all the way could see outside and bugs got in.
The room was a decent size. The bathroom was a decent size. Looked like they painted recently.
Stayed in August 2023
Reviewed: 13 August 2023
Demarcus
United StatesIt was convenient and the staff was professional
Stayed in August 2023
Reviewed: 28 May 2023
Lyons
United StatesThe front door in the room did not want to lock all the way we didn't feel safe. The bathroom door had a whole in it where the nob is. The floor seemed like it wasn't cleaned all the way. The water faucet in the room didn't have alot of pressure.
It was close to where we had to go the next morning
Stayed in May 2023
Reviewed: 18 May 2023
Elizabeth
United StatesThe whole experience. The staff wanted to charge me for everything including the use of a phone in the room There was roaches everywhere we could not set anything down without roaches being on it within seconds. The TV didn't work
Nothing this place was absolutely horrible
Stayed in May 2023
Reviewed: 28 April 2023
Wilson
United Statesn/a
very clean
Stayed in April 2023
Reviewed: 22 April 2023
Marion
United Statesproperty is clean
Stayed in April 2023
Reviewed: 10 April 2023
Derrick
United StatesThe staff the fact I never received my refund and they have bedbugs and the fro t desk was rude when told about bedbigs
Nothing
Stayed in January 2023
Reviewed: 8 April 2023
Martinez
United StatesThe neighbors
The cleaning of the place
Stayed in April 2023
Reviewed: 1 March 2023
Thomas
United StatesCoffee And Customer service.
MARIA WAS THE BEST ...Assisted me with info and hygiene replacements for my room very easy going smiles every time someone enters the office. All Around Great Experience ☺️
Stayed in February 2023
Reviewed: 1 March 2023
Lupie
United StatesHad to bring my own toiletries, no coffee
Stayed in February 2023
Reviewed: 27 September 2022
Nicole
United StatesOutdated
Location
Stayed in July 2022
Reviewed: 18 September 2022
Carroll
United Stateswas disappointed there was no mini fridge in the room
Stayed in September 2022
Reviewed: 8 September 2022
Elizabeth
United States2 of our party had to ask for different rooms because of being dirty, or something not working. Our room wasn't cool and the humidity was horrible. Everything was damp so the air conditioning wasn't pulling the humidity out. Will NEVER stay there again. NOTHING!!!!
Stayed in September 2022
Reviewed: 10 August 2022
Elenamchavez
MexicoWe had a bug the first night. That ruined any good sleep. Bath tub was sleepery and had no bar to hold on to.
Beds were roomy and comfortable.
Stayed in August 2022
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