2450 Empire Boulevard, Webster, NY 14580, United States
#5 of 5 hotels in Webster
Guests' ChoiceBased on 240 hotel reviews
5.7Cleanliness
6.3
Comfort
6.4
Location
7.8
Facilities
6.0
Staff
7.6
Value for money
6.4
Free WiFi
6.0
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End of dialog contentReviewed: 10 May 2024
Ladue
United Statesperfect location, property needs work
Stayed in May 2024
Reviewed: 6 May 2024
Ladue
United Statesno
Stayed in May 2024
Reviewed: 13 April 2024
Vermont
United StatesThe room was a little beat up: broken bathroom door, peeling wallpaper, carpet stains. But it was cheap and convenient and available during the eclipse, so we were satisfied.
The staff was very helpful in accommodating our requests.
Stayed in April 2024
Reviewed: 18 March 2024
Nicole
United StatesNo hot breakfast,it very to choose from.
It was clean and great location. Will definitely stay again
Stayed in March 2024
Reviewed: 3 January 2024
Daniel
United StatesHot water didn’t work until about 8 am
The staff was very friendly
Stayed in December 2023
Reviewed: 1 October 2023
Dale
CanadaIt was not very clean, especially behind the bathroom door.
It was easy to find and convenient to eating places
Stayed in September 2023
Reviewed: 18 August 2023
Tina
United StatesBreakfast wasn’t really anything
Not really anything for breakfast, just muffins if your lucky and coffee
Stayed in August 2023
Reviewed: 18 May 2023
Valerie
United StatesBreakfast was very good and staff was exceptionally friendly. Follow up on services was outstanding.
Stayed in May 2023
Reviewed: 10 April 2023
Ashley
United StatesPeople knocking on doors of other rooms at 300 AM
There was none left at 7am.
Stayed in March 2023
Reviewed: 6 April 2023
Arthur
United StatesSeveral items needed attention - TV, lamp, heater. Thin walls and noisy neighbors late at night.
Location
Stayed in April 2023
Reviewed: 5 April 2023
Natalie
United StatesAll was ok for the price
Nice stuff- very friendly
Stayed in April 2023
Reviewed: 21 November 2022
Albert
United StatesTelevision did not work. Two lamps out of three did not work. Sink in bathroom had a toothpaste cap stuck in it. This place needs upgraded.
Staff was very friendly.
Stayed in November 2022
Reviewed: 14 October 2022
Brenda
United StatesThe card key didn't work @first but problem was solved fast....
Easy registration...good clean safe place...comfortable had fridge microwave coffee pot free breakfast all around great expirence
Stayed in October 2022
Reviewed: 23 September 2022
Rachel
United Statesthe musky rug smell and they didn’t have toothpaste there was no sugar for the coffee in the room
they had a toothbrush
Stayed in September 2022
Reviewed: 18 September 2022
Adrianna
United Statesvending machine barely works
location
Stayed in September 2022
Reviewed: 26 August 2022
Dominik
GermanyDon't rely on "breakfast included" - it can't be called breakfast. There is coffee and some supermarket muffins, literally nothing else. Not even toast, although there's a toaster. We chose this motel over another because it had breakfast, but it seems that the competitor is just more honest.
Rooms are clean and alright, just what you can expect at a motel.
Stayed in August 2022
Reviewed: 19 August 2022
William
United StatesBreakfast and bathroom. Bathroom door was stuck open half way and you had to pull it shut and work hard to get open. Bathroom fan didn't work.
Breakfast was so bad I didn't have anything but juice
Stayed in August 2022
Reviewed: 16 August 2022
Gary
United StatesService!! 5 night stay and no room service. Had to request new towels and toilet paper and no Kleenex available.
There wasn’t any
Stayed in August 2022
Reviewed: 6 August 2022
Karen
United StatesEverything
Stayed in August 2022
Reviewed: 20 July 2022
Tishia
United Statesi was not able to check in till after 5 pm check in is at 2pm
the location
Stayed in July 2022
Reviewed: 26 June 2022
Kuhn
United StatesMost uncomfortable bed with a huge dip on the right side. Beside table tops, walls, shower area and top bed cover were all in need of attention. A.C. grill had broken pieces and was dirty.
The Young Man behind the Service Desk was extremely helpful and professional. One of the quieter hotels I stayed at.
Stayed in June 2022
Reviewed: 23 June 2022
Winston
United StatesThe bed was not as big as the picture of the room we got. Showed a large king size and the bed was a queen. The sink and the toliet had rust stains. You couldn't put any amount of toliet paper in the toliet without it overflowing...with no plunger in the room. Husband had to go downstairs to request one as toliet overflowed. The key card kept having to get fixed because we couldnt get into our room. Breakfast ends at 9? When I went down at 730 there was nothing. Then husband went down a little while later and thats when they said it ends at nine. Nothing to write home about, it was mufins and a tiny thing of juice just enough to quench your thrist. Was told there was a bucket for ice in the room...never found.
The staff was nice and accommodating.
Stayed in June 2022
Reviewed: 7 June 2022
Luis
United StatesWas very out dated old air-conditioned
Location
Stayed in June 2022
Reviewed: 6 June 2022
Erika
United StatesThere was mold in the toilet and above the shower, all over the ceiling. I also didn't like the burn holes all over the blankets and the TV was so dirty you couldn't see the screen.
The beds were comfortable
Stayed in June 2022
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