14100 Brookside Lane, Guerneville, CA 95446, United States
#10 of 16 hotels in Guerneville
Guests' ChoiceBased on 110 hotel reviews
7.9Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
7.9
Staff
8.9
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 20 May 2024
Rebecca
United Statesbad to no wifi, i could hear a lot of noises
the pool and grounds are nice
Stayed in May 2024
Reviewed: 29 April 2024
Rulon
United StatesGreat stay, room was a little small, but worth the value.
Stayed in April 2024
Reviewed: 25 April 2024
Yadira
United StatesAbsolutely loved the location and the stunning view outside our window. The room was clean, and the bed was comfortable.
Stayed in March 2024
Reviewed: 28 March 2024
Tracy
United StatesA couple little things in the room weren't working correctly, but it was minor and didn't make much of an impact on our stay.
Very welcoming and helpful front desk staff. Clean, spacious room. Pool area and patio off the room looked great, but it was raining so we didn't use. Very close proximity to town.
Stayed in March 2024
Reviewed: 26 November 2023
Clive
United KingdomGreat location. Extremely quiet and a lovely view over the vineyard to the woods beyond. We picked up our keys from a keybox as we arrived quite late, but the lady at checkout in the morning was very friendly and helpful, advising on a good coffee shop for breakfast and local places to visit.
Stayed in November 2023
Reviewed: 12 September 2023
Lee
United StatesCould be updated
It’s a nice location with a view of a vineyard. Some rooms have better views than others. Some of the facilities are a little tired. They mentioned a “wine tasting patio” which I never saw! The pool is nice. The rooms are ok. Could be updated.
Stayed in September 2023
Reviewed: 7 September 2023
Kevin
United StatesAll great
Comfortable room, helpful staff, pool available
Stayed in September 2023
Reviewed: 1 August 2023
Bonnie
United StatesBeds were too high for 93 yr old..should have 1 high bed and 1 lower bed in consideration for elderly and small children...need handrail for steps from front porch to street ,slat in dividing sink area and bedroom is unnecessary and is tripping hazard to elderly
Big pool, porch out front, big room, quiet, trees
Stayed in July 2023
Reviewed: 1 August 2023
Carol
United StatesNo smoke alarm in room.
Stayed in July 2023
Reviewed: 24 July 2023
Ronald
United StatesEverything was suitable.
No breakfast was available
Stayed in June 2023
Reviewed: 11 July 2023
Zavala
United StatesWe could have used help with our bags
The view was peaceful
Stayed in July 2023
Reviewed: 4 July 2023
Moshe
IsraelThe WiFi did not work properly the entire stay. The pool seemed outdated. The bed was uncomfortable.
The staff was kind and welcoming It is a walking distance from downtown area - easy access
Stayed in July 2023
Reviewed: 26 May 2023
Cathryn
United StatesMore mirrors would be good
Frig did not work
Stayed in April 2023
Reviewed: 1 May 2023
Gertrudis
United StatesThe only thing that might need change is to notify the customer at least 2 days in advance, not the same day that the room you booked is not ready but you can upgrade for extra $40.
Naviv was very nice, with great customer service, and made me and my family feel right at home. I will definitely book this place again in the near future. The rooms were clean!!
Stayed in April 2023
Reviewed: 19 March 2023
Jason
United StatesThat I had to leave.
How quiet it was.
Stayed in March 2023
Reviewed: 1 August 2022
Kimberly
United StatesOur room wasn’t very clean and had a musky smell. There was evidence of the bathroom, tub and bedding to indicate that cleaning is not being done efficiently. There was debris on the floor and hair in the bathroom hair on the bedding. I cleaned the tub with chlorox wipes, which were filthy. Very outdated furnishings and The refrigerator buzzed loudly all night. There was the biggest bug I have ever seen in my life outside the door. For almost $400 I expected much better accommodations.
The vineyard view was lovely and the location was great. Navid at the front desk was awesome and lobby was chic and charming. The room was spacious and the bed was comfortable.
Stayed in July 2022
Reviewed: 11 July 2022
Charles
United StatesGood location, peaceful, nice view, nice amenities.
Stayed in July 2022
Reviewed: 9 July 2022
Barbara
United StatesAdvertised as heated pool- water was cold and we couldn’t enjoy pool which was the main reason we chose to stay at West Sonoma inn and Spa
Size of room, spa services, location, and friendly staff
Stayed in July 2022
Reviewed: 27 February 2022
Theresa
United StatesBed was really high to get on and off of, there was not fireplace or stove top as noted in booking. Heating did not go into kitchen area.
location was great, room clean and roomy price was good.
Stayed in February 2022
Reviewed: 19 January 2022
Marietta
BulgariaThe WiFi is hardly working inside the room.
Stayed in January 2022
Reviewed: 11 August 2021
Jennie
United StatesNeeds a little TLC especially on the outside, the grounds area needs some attention, back patio furniture needs painting and fixing
Pool area, location to downtown to walk to restaurants and that our room had a separate kitchen area with doors to close off from the beds was great for our family
Stayed in August 2021
Reviewed: 24 July 2021
Gabriel
United StatesThe private balcony was not what was in the photo for the room. Nor was the view. The value was not worth the price. A good place to crash comfortably. Service, cleanliness, comfort and location were fine.
Stayed in June 2021
Reviewed: 4 July 2021
Denise
United StatesPrice, staff, size of room, decor
Stayed in June 2021
Reviewed: 1 July 2021
Lucy
United StatesNothing I can think of !
Covid restrictions prevented breakfast and some of the community spaces. Having said that the property and room were excellent. Close to everything but quiet and private.
Stayed in June 2021
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