6 Kai Ala Drive, Lahaina, HI 96761, United States
#30 of 50 hotels in Lahaina
Guests' ChoiceBased on 58 hotel reviews
7.9Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.1
Staff
8.4
Value for money
6.9
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 24 February 2023
Jodie
Australiaboth restaurants were very overpriced.
BBQ facilities, pools, comfortable beds and proximity to beach.
Stayed in February 2023
Reviewed: 13 September 2022
Kate
Australiaweren’t advised until arrival that the pool with the slide closest to us was under maintenance I didn’t think it was value for money
room size pretty property close to ocean
Stayed in September 2022
Reviewed: 11 July 2022
Jan
United StatesPrice. Paid over a thousand dollars a night for a room for 2 adults and 2 children Not enough towel stations!!!!!
Beautiful hotel. Large pool. Great for families. The beach was rocky. Good for snorkeling but not swimming. Always a very busy hotel,
Stayed in July 2022
Reviewed: 12 March 2022
Andrea
United StatesI requested an early check-in at 2p. The staff was unaware at the time we arrived, but did notice the request on the reservation once I mentioned it. I was told the room would be ready by 2:30p but we still waited until 4p which was the actual check-in time. I understand it was only a request but it would have been nice to know the room wasn’t ready. We were standing around and waiting in the lobby. We eventually wandered off to the pool and had a drink which made it easier to wait.
The location of the property was excellent. We were able to walk everywhere with the kids. It was convenient. There was a specific area at the pool for the children. The food was great although you had to order and seat yourself at the restaurant. The staff was friendly and helpful.
Stayed in March 2022
Reviewed: 26 February 2022
Peng
United StatesOcean view was not as expected. Beach was far in the distance on the other side of a parking lot and blocked by trees. Very difficult to find poolside space as guests reserved beach chairs with towels and one hour time limit for removal of towels for abandoned unoccupied chairs not enforced.
Great location. Some of the best snorkeling in Maui in front of the hotel. Whale watching from the beach every morning and just before sunset. Great to have access to outdoor BBQs to cook dinner. Kitchenette’s in villas were well stocked with pots and pans and dishes.
Stayed in February 2022
Reviewed: 12 February 2022
Phillip
United StatesThey changed for self parking even though we didn’t have a car. Seemed dated for $1,000 a night.
Liked the location and room size.
Stayed in February 2022
Reviewed: 8 February 2022
Michael
United StatesNo housecleaning
Location and breakfast. Dinners available at restaurant were geared to families.
Stayed in February 2022
Reviewed: 4 January 2022
Janet
United StatesThe location is beautiful and quiet. We were 3 generations of travelers and everyone was happy with everything.
Stayed in January 2022
Reviewed: 17 December 2021
William
United StatesI was surprised at the number of young children. They were having a great time which is great, I was hoping for some more peace by the pool.
Beautiful location, top tier facilities. Great service
Stayed in December 2021
Reviewed: 14 December 2021
Monte
United StatesI was very disappointed in the service. We stayed there a week and never had anyone clean her room or change our linens. We even had to go in search of soap and toilet paper and the cleaning lady was really grouchy. A lot of the restaurants around there had closed including the one in the hotel.
It was a nice resort on a quiet spot of the ocean And the room that we had was very nice.
Stayed in December 2021
Reviewed: 7 December 2021
Gloria
United StatesMore towel service available. The stores were not open.
I ate at Auntie's Kitchen. Their food was not that great. I know it was during the pandemic, but I did not like the fact that there was no room service.
Stayed in December 2021
Reviewed: 11 November 2021
Linda
United Statesdue to covid a lot of facilities like gym were not available. on-site restaurants were expensive and not a lot of variety
staff were professional and courteous
Stayed in November 2021
Reviewed: 22 October 2021
Brian
United StatesLack of room cleaning services due to covid
proximity to beach.
Stayed in September 2021
Reviewed: 20 September 2021
Projesh
United StatesFood is too expensive and Choice should be more
Stayed in August 2021
Reviewed: 31 July 2021
William
United StatesThe check in on Saturday was stressful.. rooms weren’t ready until after 6:00 even after arriving at 11:00 for pre check in.. however; the staff was accommodating giving us a room credit.. We preordered cabanas before arriving.. if we hadn’t done so , finding lounge chairs would have been impossible since groups woke up early to claim chairs with towels..
The service at the pool areas was very good.. The rooms had been nicely refreshed since our last visit .. The bell/valet service was very good as always..
Stayed in July 2021
Reviewed: 26 July 2021
Brian
United StatesThe resort was great! No complaints.
The location was great and the staff were friendly. We had a late flight back and the resort has a lounge to use for those who have checked out and are waiting for their flight. It was nice to swim and chill after checking out. You even have locker room access to shower and clean up before you leave.
Stayed in July 2021
Reviewed: 27 July 2023
Paula
United StatesDidn’t receive the room type I paid for
Stayed in July 2023
Reviewed: 20 February 2023
Nancy
United Statesnothing
clean and staff were nice
Stayed in January 2023
Reviewed: 19 September 2022
Geanine
United StatesIt was wonderful. We liked everything
Stayed in September 2022
Reviewed: 7 June 2022
Carter
United StatesYou (Booking) should never sell rooms at properties under construction for renovations. It was horrible, 7am-8pm Monday through Saturday. It was our 25th wedding anniversary present to ourselves with a Ocean view room. I've always trusted your services, and you can tell by my booking, but this was a big miss. I will NEVER stay at a Westin again and I'm going to complain to Bonvoy (Marriott) as well. They should do better are a premiere brand.
I was so disappointed in Booking as well as Westin because the property was under construction and no one told us. I spent over $4k on the room (ocean view that was not ocean view) and the biggest issue, we had to deal with noisy construction all week. When I talked to the manager she gave us $100 off our room, just $100 for the whole week ... big whoop. I would have canceled my reservation and booked somewhere else. Really poor experience and very upsetting.
Stayed in May 2022
Reviewed: 28 March 2022
Atara
United StatesHousekeeping would have been nice…coffee in the lobby…better poolside service… no charge to be set up in the beach
Didn’t like the restaurant.. no table service and uninspired location and seating.. staff were not especially friendly other than one concierge named Stephanie… hated that we had to get up before 7 to get a chaise at the pool and pay $80.00 for a beach chair that wasn’t even comfortable… very poor amenities… I didn’t realize it was a time share place and not more of a hotel…. I like more pampering.. especially at a ridiculous rate of over $800 a night
Stayed in March 2022
Reviewed: 17 March 2022
Tanya
United Statesabsolutely breathtaking!!
Stayed in February 2022
Reviewed: 3 March 2022
Tejaswi
United StatesAdvertised for an ocean front room but our room faced a parking lot. For the price, the room was mediocre
Stayed in March 2022
Reviewed: 26 February 2022
Suzan
United Statesparking was a little difficult to find
proximity to the beach was amazing. only a 10 min drive to supermarkets and most food locations.
Stayed in February 2022
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