Bathrooms need to be updated, nice large shower but everything else needs to be updated

Very clean, very comfortable and large king bed, little kitchen and seating area in room and nice balcony. Pool and bar area very nice

Stayed in September 2023

Could hear my neighbour through the adjoining wall.

The pool and bar area was amazing.

Stayed in August 2023

The hot water didn't work the whole time we were there - kept being reset and then just switched off again (they refunded us some of our room fee, which was good). They said they would also refund us our early check-in fee but didn't do that. Would have loved a kettle and some reusable cups in our room as a standard feature. They brought up a kettle and some paper cups when we requested some though.

White Sands Hotel is like an oasis amongst the high rise hotels. Lots of plants outside our balcony & big tree! We loved the old school vibe from the fringed umbrellas by the pool, the swings at the bar and the tasteful, retro styling of the rooms (especially the awesome bedheads). The pool lounges were super comfortable. Loved the retro Tiki styling of the foyer. Staff were very friendly and accommodating. Koi pond below our window was beautiful and calming.

Stayed in July 2023

The room did smell musty. There were some water stains on the roof. The kitchenette needs some redesign. Seeing the back of the microwave was a bit unusual. It was a pretty dark room.

Central pool and bar area was fantastic. Day beds were comfortable and pool towels were plush and a great size. Staff welcoming and accommodating. Had all the little extras. Loved the retro decor and fun vibes that not many places can create. Biscuits and slushes available at reception. Had a point of difference in area. All the frills in comparison to standard hotel/apartments. Worth paying a bit extra to find this hidden oasis. My daughter loved being able to feed the fish, play the games available, jump in the pool to cool off. Comfy beds and pillows. Loved the blockout curtains. Ceiling fan and air con on both available.

Stayed in July 2023

The only two things I could say are that perhaps the carpet could do with a clean but not really an issue. Also, our room was at the front of the hotel and it was quite noisy.

The hotel is small and the staff are very nice. I liked the retro feel of the place. Lots of nice little touches. The pool area and bar area was nice. The room was clean and spacious and the beds were very comfortable. The hotel provided a beach chair upon request which was great.

Stayed in August 2023

Very noisy: We can hear everything happening in the neighbor rooms ! The tv and conversations. We can smell lots of weed

Nice friendly staff Nice decoration and swimming pool Very well located

Stayed in July 2023

Shower terrible

Staff the pool

Stayed in August 2023

We stayed for 7 days. Did not get any housekeeping for our entire stay.

Close to beach and shops. Staff were friendly and very helpful

Stayed in July 2023

I sent 4 emails regarding early check-in. The response was ordinary at best. So I booked an extra day the day before and explained I wouldn't arrive until 8.00 am. the next morning. So, of course, I arrived, and my extra day had been canceled. I explained I'd emailed all these details more than a week earlier, and I was asked to show the email FFS!!

I liked the location, and staff were generally friendly and approachable. The room attendants were also professional and courteous

Stayed in July 2023

Shower head is at chest height… and non adjustable. Housekeeping only ever 3 nights. Doors and walls are paper thin. More sunlounges needed at the pool. Also wait until 3pm on the dot to let people check in… also no utensils in the room despite having a fridge and microwave

Nice pool bar, comfortable beds in the rooms.

Stayed in July 2023

No tea, coffee etc

Location

Stayed in July 2023

Parking, on about 10 very tight parking spaces, and it's a roll of the dice whether or not you will get the lucky draw to be able to park at the facility. If not you have to drive to another facility to pay them for parking

Staff were great, easy check in and were happy to ensure a pleasant stay

Stayed in July 2023

Nothing

We absolutely loved the location, the setting of the property. The staff were amazing. Clean and safe place. Would definitely stay there again.

Stayed in July 2023

Shower head is really low - chest height

Pool arra and pool chairs were fabulous

Stayed in July 2023

did not have enough onsite parking spots

Stayed in July 2023

Sometimes the bar below is too loud. No cups provided and no cofee. No smart tv

Nice staff, nice design, nice bar. Room is big with a nice design.

Stayed in July 2023

I am usually a resort kind of guy. Heard about this place from a friend so I tried it out and loved it.

Stayed in July 2023

No lift. Not totally confident the pool was 100% clean.

Centre of Waikiki Dining area. Great old style hotel, 3 levels in U shape around pool. Our room was recently renovated. During the week, nightly duo playing music.

Stayed in May 2023

Did'nt have our bed changed in the 7 days we were there.

The location was lovely. The pool area was great with live music - we loved it.

Stayed in June 2023

The shower cubicle was a bit too tight. Other than that everything else was great.

It was a great hotel in a great location close to the beach. We loved the ambiance of the hotel.

Stayed in June 2023

The hotel hallways have pretty old carpets which makes it feel less hygienic. It’s also quit noisy.

Great location. Good atmosphere around the pool and friendly staff.

Stayed in May 2023

Good hotel. Spacious rooms. Really good vibe of a resort.

Stayed in July 2023

The cleanliness in the room could be better. Also the bed wasn’t much comfortable.

The location is great, close to lots of restaurants, bars, and the beach! Also, there is a free parking area very close to the hotel. The staff is very friendly and the pool area is super cool.

Stayed in May 2023

it was a TIKI PARADISE in WAIKIKI, great pool area ,bar with swings ...what fun bubble machine around the pool was the best , LGBQT POOL PARTY xxx A TOTAL BLAST thanks for the fun times great spot to chill & feel the ALOHA MAGIC

Stayed in June 2023

Shower probably needs some updating. Very small head probably to save water which is fine but is a bit old. No lifts so if bringing a heavy bag better to request a ground floor room.

Nice hotel with a bar and pool. Has a resort vibe but is closer to the restaurant and shop areas rather than beach. Beach is about 10-15 minutes walk. Staff will provide you towels to take. Staff are friendly. Bar is nice with bartenders who are very attentive. Rooms are good sized with small kitchen and balcony.

Stayed in June 2023