There could have been more water pressure in the shower but everything else was fine :)

It was a cozy little Hotel in the middle of the old quarters. The bed was comfortable and clean. The staff was also really nice and helped me whenever I had a question. It was really good value for the price :)

Stayed in April 2024

The room could do with some renovation - repaint the walls and some small areas of the rooms could do with some TLC.

The receptionist guys were friendly and very accommodating. We checked in at 3am one morning with no issues. The beds were comfortable and the air con worked.

Stayed in April 2024

Great location, walking distance to majority of the key streets for food, markets and drinks. Can get to most places by a max 15 minute walk. Ideal for a couple night stay.

Stayed in March 2024

A great hotel clean good location and very helpful staff

Stayed in March 2024

The shower, you can take a shower in the rain faster

Good Place, you can walk everything

Stayed in February 2024

Location - right in the heart of old town. A couple of blocks from the lake. Room- I had a huge bed. An air conditioner, desk, chair, night stand and tv (never tuned it on so I don’t know about channels.) Elevator to all the floors. It was a comfortable room. The bathroom had an enclosed shower with a water filter on the shower. Very comfortable room. Check in and out was very smooth, everyone was so nice. As a solo travel, I felt well looked after. They gave me tips on what to do and see, they also help arrange day trips and airport pickups. I was genuinely greeted each time I came and left. WiFi for the most part was very good. Depending on my neighbors it might slow down a little but not bad. I was there over New Year’s so that could have affected it as well.

Stayed in January 2024

street noise can be disturbing, for us it was ok as we’re used to it

small & simple hotel 2 min away from the main sights & walking areas, clean bathroom & comfy beds/blankets

Stayed in December 2023

Great location, great and and bellyful staff. The balcony overlooking the busy street was a bonus !

Stayed in December 2023

Slept for 8 hours steady, although the rooms are not really soundproof. So that means it was a good bed :)

Very friendly and helpful staff! You can leave your bags in the private area after check-out, so you have some extra time to browse the city.

Stayed in November 2023

No views at all

The hotel manager was extremely friendly and helpful.  the bed was large and comfortable. We stayed up on the seventh floor and it was nice and quiet.

Stayed in November 2023

The room size is a bit small for more than 4 nights. I suffered an incident and had to stay in the room longer the last day. The hotel management decided to charge full late check-out and gave us 30’ for free. We didn’t expect it in that situation and having being long stay guests.

Breakfast, location, WiFi and warm staff always willing to help. THANK U!!!!!

Stayed in October 2023

We were on top level 8, the room was too warm. It takes a bit of time with air-con to cool it down.

Stayed in July 2023

Friendly service and very helpful in arranging transport. I have stayed here twice now.

Stayed in April 2023

Room was on top floor with no lift to thes floor. Smelly bathroom but fine for the money

Good location

Stayed in April 2023

It will be good if all their staff can speak good level of English.

The staff were very helpful.

Stayed in February 2023

The room wasn’t very clean and the bed sheets had lots of stains on it, plus some hair in bed. There was no hot water in the shower on my last day.

The location was great and so was the staff. Comfortable bed, working air conditioning with heating.

Stayed in January 2023

The hotel is in the old quarter so traffic was congested. This is to be expected though

Hotel staff was helpful in securing private transfer to airport. The location was centrally located making it easy to get to anywhere in the old quarter by foot .

Stayed in January 2023

Perhaps the floor could have been a bit cleaner

I really liked how committed owner Mr. Diem was. Everything was very smooth and nice, the location is perfect, of course a bit noisy but that's just downtown Hanoi :-) I had a tiny balcony overlooking the street and a nice big bed with crisp and clean sheets. Mr. Diem was very helpful in arranging airport transport and answered all my questions very helpfully.

Stayed in December 2022

The shower floods into the rest of the bathroom, which could make it quite slippery and the room itself is a little outdated. We kept crossing over with the cleaners which led to our room only being cleaned once during our 4 day stay even though we were out for the majority of the early afternoon with the 'clean sign on the door'.

Staff: The staff were very welcoming and helpful throughout the duration of the stay. Great customer service. Location: Extremely easy to get to everything you need from the hotel. For the price, the location is perfect. Big bed in the rooms. Laundry service was extremely quick and efficient.

Stayed in December 2022

The shower wasn't draining properly

Great location, friendly staff.

Stayed in October 2022

Nothing

Very nice location, very nice staff

Stayed in September 2022

Nothing bad here

Wifi,hot water aircon,quiet.Everything great.What more do you need.

Stayed in September 2022

The bed wasn't the most comfy, but nothing major.

A great location in the middle of the best part of Hanoi - close to good restaurants and the old town. Try Ban Mi 25 nearby for the best sandwich in town...😀 The rooms are nothing fancy but great value for money and comfortable and clean with AC. Helpful and nice staff who let us store our bags for free in the lobby our last day!

Stayed in July 2022

Good spot in the old quarter, nice room very basic but every thing you need.

Stayed in July 2022