The room could have been a little cleaner. For example, there was significant leftover soap scum in the soap receptacle in the shower and one of the coffee cups in my room wasn't quite clean.

Well located to where other family were staying. Quiet room considering the hotel location on a main-ish road. Air con worked really well and bed was very comfortable.

Stayed in April 2024

The staff and location we were happy while staying for the whole 3 weeks.

Stayed in March 2024

There wasn't something I didn't like except maybe the location but that's personal.

The staff was amazing! So kind and always helpful at any time. Would definitely recommend it.

Stayed in March 2024

Air con constantly being turned off throughout the day.

Stayed in January 2024

Staff were amazing and very accommodating, great pool and it was quiet and relaxing. Complimentary breakfast was good.

Stayed in January 2024

The restaurant and bar was closed in the evenings. The cats hanging around

Quiet and private

Stayed in December 2023

That the restaurant wasn't open except for breakfast time

Culturally responsive customer service from Mele was outstanding. All staff were friendly and accommodating.

Stayed in November 2023

Lovely staff.

Stayed in October 2023

I thought it was adequate for 2 nites. Standard room was ok. The main entrance door would need some fixing otherwise all good.

Good location, ideal for a solo traveller. Satisfying complimentary breakfast. Quiet and peaceful place.

Stayed in September 2023

A few more choices for gluten and dairy free at breakfast. The stray cats although they are creatures of the world are annoying as always seeking food when you are eating, and unhygienic as they jump up on the table. Also one day the pool was over-chlorinated leaving us with stinging eyes and skin. This lasted for two days, so made swimming a no go.

The manager, Mele, was excellent. She works incredibly hard to make this place run well. She was super organised when we were returning for a last night, and had emailed all the details to make check in easy. She communicated with us really well during our two stays to make sure we were happy and had all we needed. We liked the relaxed feel of the place and the safety of it all being behind the main building off the street. The garden pool area was so peaceful after the bustle of the market.

Stayed in October 2023

The room is a bit wobbly that's all.

Mele is extremely helpful and kind. Can't ask for a nicer host for the hotel. Pick this over the expensive Tanoa hotel! I stayed there before staying here and can wholeheartedly say this is 100x better. Breakfast is good too.

Stayed in October 2023

None

The property was beautiful 😍 very peaceful and neat place I’ve ever stayed in

Stayed in March 2024

It was unusual being a "Hotel", apart from breakfast, nothing was open or provided to have lunch or dinner there, even the bar wasn't open and really frustrating especially on a Sunday because a lot of shops/restaurants are closed.

The pool was nice to swim in. Location was great.

Stayed in January 2024

N/A, however, the rooms could do with a little spruce up.

The Staff are very friendly and approachable. Very accommodating with requests. The Breakfast is fresh and tasty. Koko alaisa and supoesi very good. Please maintain the Samoa dishes you are currently serving.

Stayed in January 2024

Glad we did not stay here for long. (3days to be exact) The rooms was not clean. We had ants, lil worms and mosquitoes in our room every day. Had no idea where they were coming from as we had our windows and doors closed. Found fake acrylic nails near the bed and bubblegum stuck under bedside table which was disgusting. Breakfast was included… went to go get something to eat and was immediately put off by the ants all over the fruits and jam. Very unhygienic place to stay.

The fact it had Air con was the only thing I liked. Staff were friendly.

Stayed in January 2024

3 hours to check in. The room we got was not what I booked. It was unclean, fridge was moldy, bedsheets were dirty the room was dusty. Even the remotes showed how dusty it was. And the aircon didn't work. I booked a room with 2 beds, got given a room with 1 bed and told they couldn't accommodate an extra bed and if they found one for us it would be an extra charge. I.asked for a refund and was told "sorry it's Non Refundable". I asked to speak to the manager a few times and everytime they said she's not available, or she's busy or she's not here. Yet they keep coming back with instructions from her. By hour 2 I was getting frustrated as the receptionist came with an offer from the manager whom still didn't want to speak to me. She offered an extra room for $200, I asked if its for the whole time we're there and she answered "No, it's $200 a night." I was speechless by then. The housekeepers were running around trying to clean our room and wipe the mold out of the fridge, I even helped strip the bed and watched as they put fresh sheets on. I watched as the maintenance guy brought a single bed that looked like it had been through a hurricane into our room and put it on the floor and then they put clean sheets over it. Other than sleeping on the flooe, my brother got eaten by bed bugs that night. We had no choice as it was non Refundable but I would never recommend staying there. Ever. Apparently it's the Deputy Prime Ministers wife that runs it. There was another family there that had complaints but again, non Refundable. Breakfast was minimal, basic but that's expected. They charged a lot but provided very poor service. Crossed from our list and anyone else who thought about booking there. How can you help run a country but can't even run a hotel properly? End of story.

Location was good. Housekeepers were nice.

Stayed in January 2024

Everything was good, only the pool was warm however this didn’t stop us from swimming!

The receptionists were great, Mele was awesome and the younger girl was lovely. The owner greeted us and his family were so welcoming when they had a family birthday there and gave us food. They made sure we had seats when we got out of the pool. They did our laundry for us and breakfast each morning was lovely.

Stayed in January 2024

We recently enjoyed a splendid stay at this hotel, conveniently located just a 20-minute stroll or a quick $5 tala cab ride from Apia's main attractions. The staff were the highlight, offering super friendly and kind service. They readily assisted us with taxi arrangements and even took lovely photos for us, enhancing our experience with their exceptional hospitality. The rooms met all our needs with their cleanliness, spaciousness, and comforting air conditioning. The pool area was a clean and inviting central feature of the hotel, perfect for a leisurely dip or relaxation. Breakfast was a delightful bonus, offering a variety of choices including cereals, toast, and hot options like pancakes, complemented with tea and coffee. Our stay was truly enjoyable, making the hotel an excellent base for exploring the area. We left with great memories and would recommend it to anyone looking for comfort and friendly service near Apia.

Stayed in December 2023

Staff and facilities were great

Stayed in December 2023

Wifi in the rooms was terrible. Rooms can be noisy.

Friendly staff and nice pool. Convenient location.

Stayed in November 2023

Only had breakfast but not complaining

Based in a busy area; however, it was so quiet and tranquil. I loved it.

Stayed in November 2023

My room needed a vacuum and my shower was dirty. Mele cleaned it the next day and I could use it, which I appreciated. Also didn't like seeing the millipedes in my room, one each night I was there. I only stayed two nights in the end because I had to fly back to NZ urgently.

Staff and location. I didn't get to enjoy the pool didn't look used too. The bed was comfy.

Stayed in October 2023

I didn’t like the flat out wrong rating. Breakfast was corn flakes and toast with a little fresh fruit and instant coffee. The room had holes in the ceiling. Poor WiFi was found at one spot outside by the pool. I’ll say it again hotels like this have their very lace but as a first time visitor to Samoa I couldn’t tell if the price was a red flag.

The Bookings rating is wrong. This is a 4.5 not 8.5. Don’t get me wrong hotels like this have their place. It was safe and a bed. Of course the staff were wonderful, they are Pacific Islanders.

Stayed in October 2023

nil - everything was good for our short stay.

The aircon was in very good condition. I’ve stayed at Budget Hotels who have had terrible aircon facilities. The view from the balcony also very good. Thank you Travellers Point.

Stayed in October 2023

The staff were amazing and incredibly helpful with my plethora of random requests! The hotel was clean and has a nice pool to cool off in. Very close to town!

Stayed in October 2023