“The property is very poorly managed and very dirty. Toilets are broken, the cupboard kept some empty boxes that were supposed to be refused. There was dust and it was not appetising at all henve we cancelled the booking. It might not be glamourous but at list it should be clean. The owner was not even friendly when hearing that we want to cancel, no customer service at all”
“Great view and location. Giraffe was literally next to the house so my 4 year old loved it.
Staff and manager were very accommodating and understanding.”
“I had genuiwinely made a mistake and booked without checking check in time. We were bound to arrive at midnight and the front desk closes at 8pm. The owner allowed us to still come and made arrangements for us to get the keys to our room from the guard. We highly highly appreciate that.”
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