Off Cavernberg Road, 3354 Bonjaneni, South Africa
#3 of 3 hotels in Bonjaneni
Guests' ChoiceBased on 1980 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Ayanda
South Africaoverall stay was exceptional. Spa was amazing, Staff was super friendly.
Stayed in April 2024
Reviewed: 2 May 2024
Suds
South AfricaThe information on the hiking trails was poorly documented. We found out the hard way that the description on the info page and the map arrows were reversed, so it was really confusing. Due to this I didn't even end up doing the full Yellowood Trail, as after 40 mins of trying, I ended up at my starting point again. While doing the Cascades trail with my son (which we ended up doing in reverse due to the poorly marked map), we came across another family who also experienced issues with the map.
The views of the mountains from the resort itself was amazing. The food and coffee was great. Very good activities for kids.
Stayed in April 2024
Reviewed: 1 May 2024
Ravesh
South AfricaLove the venue and have been going back a few times. Plenty of activities for the family.
Stayed in March 2024
Reviewed: 29 April 2024
Alimia
South AfricaOnly negative- beds not the most comfortable. Outside braai- grill levels too high but we asked staff for two bricks to put on either side and they happily assisted.
Very kid friendly resort with many activities for the little ones. About a 30-minute drive from Royal Natal Park. Very good value for money, decent size, clean chalet with pretty much all amenities (fully equipped kitchen and a braai area outside) The restaurant food was also tasty and really good value for money.
Stayed in April 2024
Reviewed: 28 April 2024
Lethu
South AfricaThey need to install heaters and air conditioners not all can stand fireplaces . Change blankets too.
I loved the aesthetic of the place and facilities found in the resort
Stayed in April 2024
Reviewed: 27 April 2024
Hlongwane
South AfricaThe hospitality and entertainment
The
Stayed in March 2024
Reviewed: 26 April 2024
Fisokuhle
South AfricaNothing
Absolutely everything
Stayed in February 2024
Reviewed: 25 April 2024
Ibrahim
South AfricaThe unit was abut dusty when we entered lots of cobwebs in the corners. The housekeeper on Wednesday was not cleaning up to standard as opposed to the one who came on Tuesday who was excellent. Toilet paper not refilled, braai area was left unattended to, dishcloths were not changed house had a weird smell after she cleaned which then attracted lots of flies. Our service on Wednesday was very very poor. Please use this as a guide to improve 😁
I loved the peace and quiet especially the unit (14) we were in which felt so private. Lovely to have so much variety to enjoy the time passing.
Stayed in April 2024
Reviewed: 25 April 2024
Naidoo
South AfricaThe hikes are amazing and the bar
Stayed in April 2024
Reviewed: 23 April 2024
Govender
South AfricaThe view was stunning and the entertainment at the pool was great.
Stayed in April 2024
Reviewed: 23 April 2024
Ms
South AfricaThe Saturday housekeeper's bad attitude and inability to clean almost ruined what had been an otherwise splendid experience. Supervision of the chalet ceaners is required.
The upgraded Bosch hob, oven, microwave and fridges in the chalets were a pleasant surprise. The kids also got to enjoy the free horse riding around the playground, and Richard made them feel comfortable and confident on the horses. The views are still a beauty to wake up to daily.
Stayed in April 2024
Reviewed: 22 April 2024
Ntombi
South AfricaThey just need to cut the grass from room 53
The place was super clean,friendliness of the staff members and the fun activities planned for both kids and adults. We had so much fun and ended up extending our stay with 1 day
Stayed in April 2024
Reviewed: 21 April 2024
Walter
South AfricaThe chalets need air conditioning for the warmer months. They ought to be a shuttle (golf cart) to and from the chalets.
Beautiful setting. Lots of activities every day. The evening vibe at the square at the reception was amazing with live music, etc. the chalets were extremely comfortable.
Stayed in April 2024
Reviewed: 19 April 2024
Sharon
South AfricaThey could add some Netflix or so. Kitchens need some oven dishes to prepare meals.
Magnificent views, peaceful surroundings, great facilities, friendly staff, secure. Comfortable apartments. Apartments serviced daily, A lot of entertainment for kids, so they never got bored.
Stayed in April 2024
Reviewed: 16 April 2024
Imraan
South Africabathroom sink was clogged
Staff attitude was exceptional
Stayed in April 2024
Reviewed: 15 April 2024
Imraan
South AfricaPillows
Location
Stayed in April 2024
Reviewed: 15 April 2024
Ngcongo
South AfricaFood, scenery, facilities etc
Excellent
Stayed in April 2024
Reviewed: 14 April 2024
Desai
South AfricaThe room could do with alittle maintenance. Fridge had a bad odour which staff did sought out. Bathroom shower blocked. Lights not working which they did fix after told.
Stayed in April 2024
Reviewed: 13 April 2024
Denise
South AfricaPlace smelt bad when we entered, no air con in the lounge area. Fridge tray was broken. Restaurants extremely poor service. Food took long. Had no fried chips.
The place was absolutely safe and great activities
Stayed in March 2024
Reviewed: 12 April 2024
Kgomotso
South AfricaThe View and the resort has a lot of activities
Stayed in March 2024
Reviewed: 10 April 2024
Monica
South AfricaBeautiful place to stay. Loved the peace and tranquility. Good facilties with friendly and helpful staff Chalets are neat and cosy. The highlight was the horse riding. A lovely place to recharge, and relax enjoying the nature. Overall loved our stay 😊
Stayed in March 2024
Reviewed: 6 April 2024
Clinton
South AfricaThe chalets get very hot during the evenings, had to sleep with the windows open. Would suggest to go only in winter colder months as there are no aircons in the chalets, only fans which don’t cool the rooms down enough
Safe for the kids to play
Stayed in March 2024
Reviewed: 5 April 2024
Vivak
South AfricaThe only negative was the roads need to be improved on the entrance to the resort and I would prefer if the people begging / selling souveniers were not on the road to the resort.
Check-in was smooth and efficient with friendly staff. Facilities are great and ideal for a family with a variety of activities for the children. A bonus is the convenience store which has most day to day items for self catering.
Stayed in April 2024
Reviewed: 3 April 2024
Nozipho
South AfricaNone
Everything about the property
Stayed in March 2024
Fortaleza, Brazil
Stateline, USA
Grosseto, Italy
Aomori, Japan
Fonthill, Canada
Ronda, Spain
Pahrump, USA
Kamala Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content