Off Cavernberg Road, 3354 Bonjaneni, South Africa
#3 of 3 hotels in Bonjaneni
Guests' ChoiceBased on 1996 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
7.4
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End of dialog contentReviewed: 14 February 2024
Tasneem
South AfricaThe whole experience was exceptional. The staff are so welcoming and friendly. The resort itself has a multitude of on site activities that we really enjoyed. The chalet was absolutely clean when we arrived and was given a thorough clean daily with all toiletries and consumables refreshed daily. We really enjoyed our stay.
Stayed in February 2024
Reviewed: 13 February 2024
Ronata
South AfricaEverything seemed to fit our needs therefore there's wasn't anything we didn't like. We enjoyed our stay.
I liked how the staff assisted us on changing our room to something suited for us.
Stayed in February 2024
Reviewed: 9 February 2024
Karin
South AfricaLoud music early in the morning
location
Stayed in January 2024
Reviewed: 8 February 2024
Sarika
South AfricaUsing the same cloth and water to wipe the floors and toilets and then the table where we eat was unhygienic and disgusting . Mary came to check on my experience but no feedback was received while the cleaning lady was banging things and throwing things as she was angry. That ruined the entire weekend .....she does not deserve to work there she said her name was hlelewe or something we stayed at unit 41
Everything except the cleaning lady
Stayed in February 2024
Reviewed: 8 February 2024
Sabelo
South AfricaNone
Kids activities and the food was exceptional
Stayed in February 2024
Reviewed: 7 February 2024
Amod
South AfricaNo Halaal food offering.
Good Weather. Lots of activities on offer Location is perfect with beautiful scenery
Stayed in January 2024
Reviewed: 6 February 2024
Jean
South AfricaNothing really
Always enjoy visiting Alpine heath. There's lots to keep entertained and I just love the atmosphere. The food at the restaurant really impressed this time around. Keep it up
Stayed in January 2024
Reviewed: 4 February 2024
Amrithlal
South AfricaFriendly staffs. Enjoy the quietness by the Berg, which allows for relaxation. Rooms were always clean and each day we were supplied with clean towels.
Stayed in February 2024
Reviewed: 3 February 2024
Dressing
South AfricaNot air-conditioned.
Lovely views, super friendly and helpful staff. Our kids love all the planned activities. Will go back every year.
Stayed in January 2024
Reviewed: 30 January 2024
Mhlonishwa
South AfricaThe location of the resort, was just perfect
Stayed in January 2024
Reviewed: 29 January 2024
Ayub
South AfricaThe unit we stayed in, Unit 28, had abit of a damp smell, in particular the main bathroom upstairs. Although there is an extractor fan, I think the steam is not being effectively extracted. It could also be that the extractor fan needs a service.
Location is very good, scenery excellent. The perfect place to unwind.
Stayed in January 2024
Reviewed: 28 January 2024
Pretty
South AfricaNothing
Loved everything 🥹 The friendly staff and amazing service
Stayed in January 2024
Reviewed: 28 January 2024
Nadhia
South AfricaAircons
Stayed in January 2024
Reviewed: 27 January 2024
Nischal
South AfricaLACK OF RESTURANT OPTIONS. THE BREAKFAST WAS R175 PER PERSON, I FOUND THIS TO BE ABIT EXCESSIVE. MORE FOOD OPTIONS WOULD REALLY BE A PLUS FOR THE RESORT. WE HAVE A 1 YEAR OLD AND THERE IS NOT MANY OPTIONS FOR FAMILIES IN OUR SITUATION.
THE NATURAL BEAUTY OF THE PLACE. THE TRANQUILITY WAS EXCEELENT. WE LEAVE THE CITY TO BE IN NATURE AND LOVE THE FACT THAT IT WAS QUIET. EVERYTHING IN THE RESORT IS WITHIN WALKING DISTANCE WHICH WAS GREAT.
Stayed in December 2023
Reviewed: 27 January 2024
Surie
South AfricaSee above
Location,views and facilities were breathtaking. Breakfast was good...staff serving teas and coffees need to be more proactive by greeting guests at the tables and asking if tea or coffee is required...also topping up of cutlery needs to be improved. Found melon served on one of the days to be tasting off...brought to attention of staff to remove.
Stayed in December 2023
Reviewed: 26 January 2024
Sumesh
South AfricaI wish you would have heated pools. The children wanted to swim but did not want to go into the water. They hated the cold water. They actually wanted to leave the resort and go to another resort with s warm pool. Please consider this. It will be a major selling point. Thank you.
Stayed in January 2024
Reviewed: 25 January 2024
Moodley
South AfricaChoice of the restaurant as there is only one, however very pricey and should more choice
Scenery and fresh air
Stayed in January 2024
Reviewed: 23 January 2024
Natasha
South AfricaCleaning staff unfriendly.
Location and facilities.
Stayed in January 2024
Reviewed: 22 January 2024
Zama
South AfricaNothing
Facilities are neat in a great location
Stayed in December 2023
Reviewed: 22 January 2024
Dumi
South AfricaRoom 47 one of single bed sheet downstairs had blood
Everything
Stayed in January 2024
Reviewed: 21 January 2024
Thandi
South AfricaYes
Stayed in January 2024
Reviewed: 21 January 2024
M
South AfricaThe service at this resort was phenomenal, the activities are well planned,special mentions to Lindo and Manager Carrim for excellent service. Keep it up!
Stayed in January 2024
Reviewed: 20 January 2024
Devesh
South AfricaCost of activities
Hiking
Stayed in December 2023
Reviewed: 20 January 2024
Jessica
South AfricaNo drinks options for kids at pool bar except coke, stoney, sprite. No fan in the living room. Heated pool will be nice.
Beautiful setting in the mountains. Entertainment program was great!
Stayed in January 2024
Reviewed: 20 January 2024
Ahmed
South AfricaJust needs a water park for kids And the pools need to be open till late as they close at 6
Everything was just perfect The resort was exceptionally well maintained Staff was very professional Best holiday resort in Drakensberg
Stayed in January 2024
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