17 Main Road, 3257 Underberg, South Africa
#32 of 37 Holiday rentals in Underberg
Guests' ChoiceBased on 31 hotel reviews
7.7Cleanliness
8.0
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
8.7
Value for money
7.9
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Showing 1 – 25
Reviewed: 4 May 2023
Andre
South AfricaVery well equipped. Very comfortable. Very clean. We got exceptional service from the owner. I will happily stay at Berghaven again.
Stayed in May 2023
Reviewed: 1 May 2023
Gary
South AfricaDidnt take my hairdryer because said on site had one. There wasn't one. The heater in the room on the wall was not working. Couldn't plug in bed side lamps as there were no 2 pin adaptors. There was coffee and sugar but no milk.
It was well located. Clean and comfortable.
Stayed in April 2023
Reviewed: 25 April 2022
Cynthia
South AfricaWith load shedding being prevalent it would be an idea to have gas facilities to heat up food, make coffee etc.
Property is centrally located and situated in a beautiful garden. Comfortable accommodation.
Stayed in April 2022
Reviewed: 19 April 2022
Barnes
South Africa1. Fridge doesnt make cold 2. No braai on the patio
Space and the fire place
Stayed in April 2022
Reviewed: 21 February 2022
Cheryl
South AfricaThe oven needs a good clean
Location is good
Stayed in January 2022
Reviewed: 7 September 2021
Gercian
South AfricaNothing I can complain about
Everything was perfect. Location, facilities, place. Definitely would go again. Fantastic
Stayed in September 2021
Reviewed: 30 April 2023
Bell
South AfricaThe camp chairs were all broken, the beds are saggy , thedown stairs toilet is far to small to get onto.
Stayed in April 2023
Reviewed: 28 January 2023
Charlene
AustraliaUnfortunately we didn't like Berghaven, wish we had know about the road works which made the house horrible with the notice and dirt coming off the road, carpets need replacing, house itself wasn't clean Sorry it wasn't a pleasant stay at all Slow communication from the property on location for dinner
Stayed in January 2023
Reviewed: 6 September 2022
Alan
South AfricaThe place is a bit out dated
Stayed in August 2022
Reviewed: 22 November 2021
Nicola
South AfricaThe place needs a lot of TLC.
The location and the log cabin feel
Stayed in November 2021
Reviewed: 9 August 2021
Janine
South AfricaNot at all like the pictures on booking.com. The couches were broken and uncomfortable. Bedroom door doesn't close, bathroom door doesn't close. Both these areas are where you would want privacy. The oven is unusable, the door is broken and doesn't have a handle. Knives are blunt and utensils fall apart when you use them which made cooking really frustrating. A nail sticking through the floor in the kitchen which kept hooking onto our shoes. The shower is in dire need of a deep clean. We're very disappointed with our stay. Definitely wasn't worth paying over R1000 per day. Would have been nice to know that the cabin is next to a very busy road with trucks going past day and night. After our arrival I looked at the pictures and reviews on booking.com and saw that the above mentioned issues were mentioned as far back as April!! Nothing has been done to rectify any of the issues. Yet, guests are expected to pay the rate for accommodation that is nowhere near what is being advertised on booking.com.
Stayed in August 2021
Reviewed: 10 July 2021
Shayne
South AfricaNothing
Everything
Stayed in July 2021
Reviewed: 4 July 2021
Andrica
South AfricaI was hoping the gate will be secure but it was pretty safe.
The yard was big enough for kids to play outside and BBQ facilities was excellent.
Stayed in July 2021
Reviewed: 7 June 2021
May
MaldivesThere were a lot of broken fittings, oven door handle was missing, broken tiles around the fireplace, nail sticking out the floor in front of the sink, missing heaters, broken heating panels, broken couch, room doors that could not be closed without placing a suitcase behind it. None of the bathroom room doors could latch or lock. One of the bathrooms had a door that couldn't close at all and a tub where the handheld shower was removed. There was exposed wiring in the bottom room. The whole accommodation looked grimy and was dirty- all photos were sent to the host. Drawers were utensils were kept were dirty, dust on everything, stains on pillows and cushions, dirt Marks on the stove, on the walls, doors, cupboard doors etc. It really needs a deep clean and some attention. Light bulbs missing from the fittings or not working in several places, keeping everything dark. Chipped crockery. We stayed the 3 nights because we could not get alternate accommodation but we would not recommend this property to anyone else. We let the host know the issues on the first night, she offered to send in a cleaner which we were not comfortable with. She also arranged for 2 portable heaters for us to use. With regards to Maintenance, no solutions were offered only excuses. Conversation with host and photos are available should this be required.
Location was good. Very quiet.
Stayed in June 2021
Reviewed: 3 June 2021
Nirvasen
South AfricaThe driveway needs a bit of attention at the entrance.
It was awesome. Good location quiet close to amenities.
Stayed in June 2021
Reviewed: 30 April 2023
Johan
South AfricaThere are no comments available for this review
Stayed in April 2023
Reviewed: 23 April 2023
Moodley
South AfricaThere are no comments available for this review
Stayed in April 2023
Reviewed: 31 December 2022
Vickash
South AfricaThere are no comments available for this review
Stayed in December 2022
Reviewed: 28 December 2022
Thenjiwe
South AfricaThere are no comments available for this review
Stayed in December 2022
Reviewed: 26 November 2022
Julia
South AfricaThere are no comments available for this review
Stayed in November 2022
Reviewed: 10 February 2022
Budo'z
South AfricaThere are no comments available for this review
Stayed in December 2021
Reviewed: 30 January 2022
Roxy
South AfricaThere are no comments available for this review
Stayed in January 2022
Reviewed: 28 December 2021
Louise
South AfricaThere are no comments available for this review
Stayed in December 2021
Reviewed: 9 December 2021
Balisa
South AfricaThere are no comments available for this review
Stayed in December 2021
Showing 1 – 25
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