There were flash floods on the day and water was just too much. They must look at their storm water drainage systems

The ambiance is very good. The place is welcoming and private enough.

Stayed in November 2023

Drunk people...and lots of noise during my stay.

Stayed in January 2024

I wasn't aware that on my booking supper was not covered so I had to pay at the restaurant. But all well I'll double check next time

N/A

Stayed in December 2023

Restaurants were closed. Closest restaurant to walk to was the Spur. Worst meal ever there! Walking with all our bags to reception to catch shuttle to airport.

Clean, comfortable rooms. Lovely, friendly staff.

Stayed in January 2024

the aircon in the room was very noisy - was too warm to switch it off, but too loud to sleep while it was on. So not a good nights sleep at all.

location was great and the security and facilities were important in me making a decision to stay there. Proximity to shops and airport also super. reception staff were exceptional - friendly and helpful.

Stayed in January 2024

Almost everything

Stayed in December 2023

Nothing. Everything was up to standard. They took care of all of my needs.

Loved the rooms and ease of accessing the rooms. The rooms are incredibly spacious and comfortable. I really enjoyed my stay.

Stayed in December 2023

We stayed one night while we needed to be nearby the airport. Really nice place, shuttle was very comfortable and fantastic breakfasts.

Stayed in December 2023

The pool was dirty so we couldn’t swimv?

Stayed in October 2023

Breakfast was amazing.

Stayed in January 2024

One staff member wasn’t very friendly

Close to the airport, with free shuttle service. Room was clean and comfortable. Breakfast was good

Stayed in December 2023

Not enough space in the rooms

Great

Stayed in December 2023

The bacon at breakfast was burnt and hard. The lady made a delicious omelette though.

Stayed in January 2024

The floors and carpets weren’t clean My room was not cleaned on a daily basis Shortage of towels we are a family of 4 and everyday they gave us only 2 towels We had to request towels everyday When our room was cleaned it wasn’t of a very high standard The one day we left the kids bath water Only to come back and find it in the tub

Lovely breakfast and spacious room

Stayed in December 2023

Soap and shower gel not to my liking

Breakfast was very good.

Stayed in December 2023

Need to increase the size of the swimming pool

Stayed in December 2023

We got issues with our last minute delayed flight arriving in the middle of the night and they chartered a shuttle for us.

Stayed in December 2023

The bathroom ceiling was coveredl with blood splashes... The communication was not very good. You need to call/WhatsApp for the shuttle bus to come which they didn't say beforehand. The welcome message says it comes every hour. You only know this by looking for signs at the airport.

The location is good, bit further from the airport than other hotels but there's a shuttle bus. The property is very large which is nice.

Stayed in December 2023

There were ants in the bathroom

Sheets had having few minor spots

Stayed in December 2023

Nothing

Shuttle services were excellent

Stayed in December 2023

1. Stay was good although we didn't get to swim due to rain 2. Reception was very good 3. Facilities were great and breakfast . 4. When we first got in the room it wasn't cleaned and bed wasnt done, towels were still wet seemed like a guest had just checked out but it was cleaned immediately we reported it 5. It was very comfortable 6. Also the food was the value for my money

Stayed in December 2023

At one point I could hear a TV from another room when trying to sleep.

Parking is large enough for a bus or truck, the mattress was comfortable and the rooms are nice and dark. The kitchen closes late at the Cafe allowing for a late dinner.

Stayed in December 2023

Complimentary waters none existent...Shower not clean...layout a bit strange.

Great room...great location...great service! Loved that the room had it's own fridge! Large king size bed and room very spacious!

Stayed in November 2023

Breakfast closes too early at 09 30 , you have to walk a distance to get to the breakfast room so that makes you have to get up even earlier to catch the breakfast. Airport shuttle only runs until 11 PM must make the guests aware of that, rather, on booking.com site. Cold tile floor could do with a doormat to prevent the rain and stuff from being walked into the room. Best to bring slippers since hallway and bathroom floors are cold tiles. No bath. Tv channels limited choice.

Bedlinen was fabulous. Perfect.. Luxurious. Staff was all very helpful and polite and efficient. Drinking water in the room. Large room. Internet worked well. The shuttle driver fetched me a trolley and placed my luggage on it, by the airport return. Very pleasant staff treatment all around

Stayed in December 2023

noise from others residents at night was continuous through the night and disrupted stay. on first night room next door had loud music being played and after long haul flight was not pleasant. second night room on opposite site the people sat outside talking till early hours without respecting others sleep.

proximity to the airport

Stayed in December 2023