s/n Pilanesberg National Park, North West Province, 0001 Pilanesberg, South Africa
#10 of 11 hotels in Pilanesberg
Guests' ChoiceBased on 988 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.7
Staff
9.4
Value for money
8.4
Free WiFi
7.0
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End of dialog contentReviewed: 28 April 2024
Bradley
South AfricaThe dinner comprised a very limited selection and was not what I would have expected in terms of quality given the cost of accommodation.
The rooms are spacious and well furnished. The staff are friendly and extremely helpful. The Ranger allocated to us was very knowledgeable and had a great sense of humor.
Stayed in April 2024
Reviewed: 24 April 2024
Brendan
United KingdomThey could probably do with some facilities to engage people during downtime (there are pools and board games, and I'm usually happy to pass the time reading a book anyway). Even just a pool table by the bar or something
The staff were fantastic - everyone was very friendly and helpful. The location is beautiful and peaceful. The rooms are spacious and well-equipped. Pilanesberg is a great park to see a lot of animals in a small space/time, and the scenery is particularly beautiful. The food was fantastic and the dinner setting was really special
Stayed in April 2024
Reviewed: 23 April 2024
Lauren
AustraliaWish we could have stayed longer.
So close to so many wild animals. Lovely sleeping quarters. Friendly staff. Delicious meals. Fantastic game drives with exceptional guide, Dolphy who is extremely knowledgeable about all things wildlife.
Stayed in April 2024
Reviewed: 18 April 2024
Bandile
South AfricaThe reception number didn’t always go through in the evening.
The game drives and the breakfast and dinners were excellent.
Stayed in April 2024
Reviewed: 17 April 2024
Tnoz
Thailandthe hotel forgot to provide complimentary water in the rooms, and we did not see as many animals as we had hoped for on our game drive.
The rooms are well-appointed and come with all the amenities you need for a comfortable stay. The food is delicious and varied, and the staff are friendly and attentive. I highly recommend taking a game drive with the hotel's guide, who is knowledgeable, humorous, and goes above and beyond to ensure you see and get great photos of the animals. On our game drive, we were fortunate enough to spot 3 of the Big 5: lions, elephants, and rhinos.
Stayed in April 2024
Reviewed: 14 April 2024
Helen
United KingdomSuperb food and service, lovely location
Stayed in April 2024
Reviewed: 12 April 2024
Alex
United KingdomThe pools are not really something you would want to use. They're very small and not for swimming, more for having a dip to cool off, but than, no-one goes to a game reserve to lounge around a swanky pool.
Had an amazing stay at Black Rhino. The staff were superb, particularly reception staff who were very welcoming. I was there only for 2 nights and managed to have 4 game drives - 2 afternoons and 2 morning drives and the guides were excellent. I was with Grant for 2 and Stephen for 2 and both had infectious passion for what they were doing. Also in terms of sightings, I couldn't have asked for better - luck was on our side and we saw so much, including some really rare animals. The lodge itself is such a great location - the private reserve of Black Rhino is a real bonus as it is full of wildlife, while the larger park area is stunning and also really rich. The watering hole at the lodge is a huge bonus, lots of wildlife using it meaning unexpected visits by at times herds of elephants, baboons, and zebra - which is just what I saw in my short time there and only in-between game drives. The room/suite I had was great - really comfortable and large, with a decent size bathroom and outdoor shower as an option (also one indoors) but I agree with some of the reviews that the accommodation is a bit tired and could do with a refres. However, I think that is reflected in the price when compared to other 'luxury' lodges. Food was generally good, usually a buffet with a wide selection. Lunch was much lighter - more finger-buffet type food and so a bit less interesting, but adequate considering the pace of the day and that after the early starts for the morning drives you probably are more focused on relaxing than eating a full meal.
Stayed in March 2024
Reviewed: 11 April 2024
Emma
United KingdomShower in lodge 3 overflows when used. Jacuzzi in lodge 2 was not working.
Absolutely amazing holiday - Freedom our ranger consistently went above and beyond to ensure we had the best time! We were often first out and last back. He was extremely knowledgeable and skilled. We saw loads and learned loads. The food was excellent and rooms huge. All the staff were really helpful and welcoming. Would highly recommend!
Stayed in April 2024
Reviewed: 29 March 2024
Yda
AustraliaThe game drives by Rassie were outstanding!
Stayed in March 2024
Reviewed: 24 March 2024
Dominic
United KingdomClean, service and all round welcome / hospitality
Stayed in March 2024
Reviewed: 23 March 2024
Kelly
United KingdomThere was nothing we did not like
Very friendly staff.the great safari guide and excellent food.
Stayed in March 2024
Reviewed: 11 March 2024
Andreas
GermanyNothing
The Black Rhino Game Lodge offers a first-class stay in spacious and luxurious suites. The dining experience is excellent, and the service is exceptionally friendly. Special thanks to Stephen, the experienced guide who made our game drives perfect. An unforgettable experience that we would gladly repeat.
Stayed in March 2024
Reviewed: 10 March 2024
Sean
United Arab EmiratesWhen you showerd it flooded the room
Area is great and lodge had a great layout.
Stayed in January 2024
Reviewed: 7 March 2024
Hermina
South AfricaFriendly Staff and Game Drives. On our first day, we saw four of the big Five. Our guide, Freedom was the best. He explained all the animals, plants and even the spider to us. Thank you!
Stayed in March 2024
Reviewed: 5 March 2024
James
South AfricaFood was good but not a fan of buffet style. View from the room was not beautiful but lots of other spots at the main lodge to enjoy.
Staff were very friendly and helpful, lots of lovely spaces to relax and unwind. Enjoyed the elephants at the water hole while having lunch.
Stayed in March 2024
Reviewed: 2 March 2024
Marina
FranceX
Open shower was soooo enjoyable ✨ Amazing confortable room/hut in nature 🌳🛖 Friendly staff 🥰 Great drives with knowledgeable ranger, Thanks Rassi for helping us spot so many animals 🛻📷🥰🐘🦏🐃🦓🦁🦒🇿🇦
Stayed in February 2024
Reviewed: 25 February 2024
Jan
United StatesDinner was good but not amazing
Good location and friendly staff.
Stayed in February 2024
Reviewed: 14 February 2024
Daisy
BrazilEverything is perfect
Everything
Stayed in February 2024
Reviewed: 8 February 2024
Julie
United KingdomThe ranger was at times a little non-communicative which was a bit odd and then at other times he was okay.... Just a little disappointing as we've experienced some fantastic passionate rangers in the past. The trip in general was good though and we would recommend this location.
Amazing room, beautiful area and good quality food. Lovely and helpful staff.
Stayed in February 2024
Reviewed: 23 January 2024
William
South AfricaMeal in the Boma on the 24th December not up to scratch to other meals.
Staff as previously really friendly and helpful, we got to see the big 5 again.
Stayed in December 2023
Reviewed: 19 January 2024
Nicky
United KingdomOn arrival we were told we could not go on the safari as we had arrived late. The vehicles left whilst we were filling in check in paperwork. The manager finally arranged a vehicle for us and 2 other guest parties after a distressing start. The start of the game drive was awkward as the driver said nothing to anyone. A word from a friend in Afrikaans seemed to change the demeanour completely. We then discovered a dangerous elephant was frequenting the road outside the lodge and had attacked our driver days before. We saw him not long after and on both game drives- perhaps an unsafe situation to be in.
The room was phenomenal. Beautifully laid out, clean and comfortable. The food was equally good. The mussels and squash a particular favourite.
Stayed in January 2024
Reviewed: 13 January 2024
Raphaelle
South AfricaPools very small and the pool area could be better arranged (no chairs, loungers etc available)
Huge rooms - communicating together. Very nice common spaces (sofa, chill places, terrace)
Stayed in December 2023
Reviewed: 11 January 2024
Afrika
South AfricaDuring dinner summer time, perhaps make a boma fire to attract the bugs in that direction or get repellent fire burning lamps or some sort
Breakfast was ok., it was normal things, we've had better. Location was good
Stayed in December 2023
Reviewed: 11 January 2024
Kim
United KingdomWe got engaged, and the staff arrived a private drive with bubbles for us. Nothing was too much trouble. All meals from the trip were fantastic.
Stayed in January 2024
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