175 Snell Parade, Marine Parade, 4056 Durban, South Africa
#29 of 87 hotels in Durban
Guests' ChoiceBased on 19410 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.6
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 3 April 2024
Kemmone
South AfricaThe cleaning team stole our vibrator. ☹️
The food.
Stayed in April 2024
Reviewed: 3 April 2024
Thulile
South AfricaFood
Yes
Stayed in March 2024
Reviewed: 3 April 2024
Bonnie
South AfricaThe breakfast is very bad tjoo
The room was OK
Stayed in March 2024
Reviewed: 3 April 2024
Goodness
South AfricaPlease change your pillows. They are too hard, it's like you put 2 pillows in one case. Otherwise the bed was so comfortable
Stayed in March 2024
Reviewed: 3 April 2024
Mulaudzi
South AfricaThe room was dirty when we first arrived but the cleaners came in rescue. There were long Q for check in and the processes were taking long.
The food was well prepared and tasty. We had a breakfast and dinner. The room was dirty when we arrived, we had to call for cleaners. We were in the sea view room.
Stayed in March 2024
Reviewed: 2 April 2024
Nigel
South AfricaThe one side of the bed was sinking extremely bad
Everything was good
Stayed in April 2024
Reviewed: 2 April 2024
Paul
South AfricaAll good
Great
Stayed in March 2024
Reviewed: 2 April 2024
Rumbidzai
South AfricaThe reception called me to ask about payment at 07:00 am in the morning while I was sleeping This is horrible hospitality and I would have preferred they addressed me about it before breakfast or at checkout.
The breakfast is the best part.
Stayed in March 2024
Reviewed: 2 April 2024
Elizabeth
South AfricaLoved the food, how safe the area was around us. Doing another December trip to Durban. Thank you booking.com
Stayed in April 2024
Reviewed: 2 April 2024
Ndlovu
South Africaair conditioners outdated and complicated
Breakfast, Room and view excellent
Stayed in April 2024
Reviewed: 2 April 2024
Sibusisiwe
South AfricaI had to go and for myself the parking visibility,from the security I had to go back to the reception to pay for a parking slot and still the receptionist sent me back to the security lady for another piece of paper from there I went back to the reception.I asked if was the up and down necessary? To my surprise,the only answer they had to respond with was, "WE MADE YOU A FAVOR TO EVEN GET YOU A PARKING" Mind you,the one that I had to pay for every day,I was so disappointed.I had no choice except to take everything they said so that I could go to my room.
Almost everything 😌 🙌
Stayed in April 2024
Reviewed: 2 April 2024
Mpho
South AfricaBreakfast was delicious but fruit salad had fruit flies.
Stayed in April 2024
Reviewed: 2 April 2024
Tristan
South AfricaAircon was not working. Contacted reception. They said they sending someone up but no one came.
Staff went out of their way to give me something small for my birthday.
Stayed in April 2024
Reviewed: 1 April 2024
Khethiwe
South AfricaOur room was clean but there were cockroaches.
The breakfast was great and the staff was always willing to help.
Stayed in March 2024
Reviewed: 1 April 2024
Duduzile
South AfricaNothing
Breakfast
Stayed in March 2024
Reviewed: 1 April 2024
Thuli
South AfricaThe curtains and glass door need cleaning
Breakfast was delicious, we got excellent service from the waiters. The staff was friendly and helpfull.
Stayed in March 2024
Reviewed: 1 April 2024
Busisiwe
South African/a
neatness
Stayed in March 2024
Reviewed: 1 April 2024
Busisiwe
South Africanothing
the stay was nice, problems were attended to immediately
Stayed in April 2024
Reviewed: 1 April 2024
Unathi
South AfricaNothing
Staff was very helpful
Stayed in March 2024
Reviewed: 1 April 2024
Edmore
South AfricaThe management of the hotel is very poor, arrogant and selfish. Actually, they are incompetent. I booked for a stay a month in advance and I told them my flight was delayed but they refused to move my booking simply because the rates were cheaper. The hotel was not full, that hotel is never full except on exceptionally busy periods. The reason I said that they are incompetent is because they punish the clients who book early by overcharging them. This has happened to me more that 3 times already. Booking in advance at this place will always cost you too much than booking a couple of days or the date of your arrival. How ridiculous is that?
Stayed in March 2024
Reviewed: 1 April 2024
Tb
South AfricaBreakfast WoW
Very lovely although it was full
Stayed in March 2024
Reviewed: 31 March 2024
Allissa
South AfricaThe WiFi was a little unstable and the bathtub could have been wider. The window in the bathroom opened to the hall, which meant the fresh air I needed came at the risk of some weirdo probably seeing what he's not supposed to. Other than that, it was great.
I enjoyed the service, especially at the restaurant. The buffet was DELICIOUS and there were so many options!! It was affordable too. The staff are friendly - the waiters were so nice! The seating on the first floor is very comfy while you wait for your taxi. The chocolates on the bed in our room were nice too. I could watch Netflix on the flatscreen and the bed was very comfy. We had a lovely view of the ocean from our balcony. A good room for a night's stay.😊
Stayed in February 2024
Reviewed: 31 March 2024
Sthe
South AfricaThey gave us two single bed one bed had a problem with the heels it kept on coming off.
Cleanliness
Stayed in March 2024
Reviewed: 31 March 2024
Nkoana
United KingdomNothing
Everything, hospitality at breakfast,cleanliness and the welcoming staff
Stayed in March 2024
Reviewed: 30 March 2024
Thamsaqa
South AfricaHotel view
Breakfast was fantastic thank. Room was behind not at front of the beach which was not good. View supposed to be good if I was on the front.
Stayed in March 2024
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