88 Queen Victoria Street, Cape Town CBD, 8001 Cape Town, South Africa
#131 of 205 hotels in Cape Town
Guests' ChoiceBased on 525 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 27 April 2024
Ali
KenyaLoved how clean the room and bathroom was
Stayed in April 2024
Reviewed: 25 April 2024
Viljoen
South AfricaTv not working
Exceptional helpful staff
Stayed in April 2024
Reviewed: 13 April 2024
Ludmila
United KingdomSlightly off the beaten track but inexpensive taxis were easy to find.
Friendly staff, good breakfast, clean and spacious room.
Stayed in March 2024
Reviewed: 3 April 2024
Milena
SerbiaLocation, rooms and stuff
Stayed in March 2024
Reviewed: 31 March 2024
Jan
South AfricaI would prefer plugs next to the bed for charging phones ect
It was lovely and the service was excellent
Stayed in March 2024
Reviewed: 23 March 2024
Ali
PortugalCalm and peaceful place, helpful staff except one lady at the front desk that was unfriendly.
Unique location, good breakfast
Stayed in February 2024
Reviewed: 1 March 2024
Stephanie
United StatesMight have been a little too small for multiple people. I didn’t receive any hair soaps and there isn’t a blow dryer. The view was just of a small street and some buildings, but overall, I enjoyed the stay
The breakfast was a nice little buffet. The rooms were very clean and comfortable for one person. There were very soft robes, which were nice! The staff was extremely helpful, never allowing me to carry my heavy bag unless I wanted to.
Stayed in February 2024
Reviewed: 13 February 2024
Burce
TurkeyThe Staff was very friendly. Thank you Mr Rashid.
Stayed in February 2024
Reviewed: 12 February 2024
Pierre
FranceThe windows are old which is charming but it is really noisy at night. On the first night the security guy talked and laughed with friends until 5. Very difficult to sleep.
Staff was really nice. The location perfect and the hotel itself is really nice and clean
Stayed in February 2024
Reviewed: 10 February 2024
William
CanadaEverything was great.
The rooms had an outstanding view and we in great shape. The hotels breakfast was a full Enlish or continental yor choice and it was excellent.
Stayed in February 2024
Reviewed: 5 February 2024
Scm
BelgiumA bit noisy
Great hotel
Stayed in February 2024
Reviewed: 29 January 2024
Claire
United KingdomNothing
Position and good rooms , good staff and delicious food
Stayed in January 2024
Reviewed: 26 January 2024
Charlotte
United KingdomWindows were a bit old and creaking in the wind overnight
Great location- walking distance to lovely restaurants on Kloof Street
Stayed in January 2024
Reviewed: 22 January 2024
Harcia
South AfricaIt was good can't complain
Breakfast and the staff was friendly
Stayed in December 2023
Reviewed: 20 January 2024
Palesa
South AfricaEverything!! We had a wonderful stay at this hotel -friendly helpful stuff,the rooms were clean and the view -next visit to capetown definitely coming back!
Stayed in December 2023
Reviewed: 14 January 2024
Everson
South AfricaI don't know but we can same stuff every morning
It same stuff time and again I wish that van be looked into and change a bit
Stayed in December 2023
Reviewed: 12 January 2024
Ioulia
United Arab EmiratesAmazing view, we couldn’t get enough of it. The staff were very helpful and called the doctor for us when we needed one. The breakfast was very tasty and we loved the location too - so close to tonnes of great restaurants and bars on bree street etc.
Stayed in December 2023
Reviewed: 12 January 2024
Sumit
NetherlandsSwimming pool area is lame, we never managed to use it. Main glass door of the hotel should be fixed, it has to be opened manually.
Toby is the best, he took time and gave proper guidance. He is made for the hospitality business, I think others in the hotel should learn from him. Location is great between VA waterfront and Table mountain range.
Stayed in January 2024
Reviewed: 11 January 2024
Natalia
CyprusAir conditioner was not working from time to time. The safe as well.
View, comfort bed, personal was kind
Stayed in January 2024
Reviewed: 7 January 2024
Sumit
NetherlandsSwimming pool
Toby was super helpful Location
Stayed in December 2023
Reviewed: 5 January 2024
Aksiniia
GermanyHere is the thing, though the location and stuff are very nice, there is one huge minus : the windows in the room are old and close to absent. So the first several nights I couldn’t sleep at all. You hear basically every sound from the street. The hotel is situated opposite of the public park, so it can get very loud. On top during our stay Cape Town experienced some strong stormy winds, so our windows were shaking, whistling, banging, and letting lots of gusts in the room, as there are huge gaps in the window frames. During one stormy night I had to build a barricade from all the pillows we had in the room, to make it less windy and noisy. So if you are sound sensitive : we wouldn’t recommend this hotel. The management definitely needs to do something about it. In general the amenities of the hotel are pretty old : like bathroom / toilet. They definitely need some modernization.
Nice location in the heart of Cape Town, the view from the room is amazing : we could watch Table Mountain in all its glory! What we also liked about the hotel : it was very clean, the stuff is absolutely friendly and helpful! Special thanks to the ladies working at the breakfast!
Stayed in December 2023
Reviewed: 5 January 2024
Tebogo
South AfricaThe fact that I had to leave early due to an emergency. I lost two nights stay . I requested for a two night credit that I could use at the end of January & it was refused. That is the only reason I will not come back & will not recommend the hotel to my friends and colleagues.
Staff was friendly & very accommodating.
Stayed in January 2024
Reviewed: 24 December 2023
Hlakudi
South Africathe staff were very friendly but they did not organise enough breakfast for the quests, if you didn't come down around 07h00 then by the time you there they wouldn't be any left
the staff were very friendly but they did not organise enough breakfast for the quests, if you didn't come down around 07h00 then by the time you there they wouldn't be any left
Stayed in December 2023
Reviewed: 23 December 2023
Rafi
Israelsmall room, small bathroom
location
Stayed in December 2023
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