11 Arthurs Road, Sea Point, 8005 Cape Town, South Africa
#15 of 206 hotels in Cape Town
Guests' ChoiceBased on 433 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.8
Value for money
9.5
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 October 2023
Daniella
South AfricaThe location was perfect, and the manager was exceptionally accommodating. The room was clean and comfortable with proper block out. The additional homemade biscuits and fruit with the coffee and tea station was a lovely touch.
Stayed in October 2023
Reviewed: 14 October 2023
Nicholas
CanadaNothing, flawless.
Best service I have ever got at a hotel. The staff were incredible, turn down service like 3 times per day. Super clean, very quiet area so slept great. Location can’t be beat only a hundred meters of so from the waterfront. Bed was super comfortable, washroom had the best heated towel racks. My wife and I visited on our honeymoon and hotel organized a trip wonderful bottle of sparkling wine and chocolates to make things special. The restaurant is amazing too. Excellent menu and all food was homemade style. Delicious and we found ourselves eating there a few times it was so good.
Stayed in October 2023
Reviewed: 14 October 2023
Richard
United StatesThis was a wonderful warm inviting guesthouse. Room was comfortable and clean. Host was super nice. Location and view were exceptional. Breakfast was spectacular.
Stayed in October 2023
Reviewed: 10 October 2023
Mpcohen
AustraliaNothing stands out.
This hotel was wonderful. The staff, communication, location and the breakfast and evening meals were delightful. The coffee in the morning was exceptional and the staff were so good at meeting my needs.
Stayed in September 2023
Reviewed: 9 October 2023
Alexander
CanadaGreat location, personable and helpful staff
Stayed in October 2023
Reviewed: 8 October 2023
Michelle
New ZealandNothing all was 👍
Location was perfect staff were very friendly and helpful 😊
Stayed in July 2023
Reviewed: 4 October 2023
Carla
AustraliaOnly one key per room. Asked for an extra one but wasn’t provided. Not cot comfortable leaving key in a bowl at unmanned reception.
Boutique like hotel with a warm, homely feel. Excellent location (one street away from the beach) and close to restaurants. Staff and management very attentive. Great breakfast included. The rooms were spacious and well appointed with lovely and thoughtful touches. Would definitely stay here again. Was sad to leave!
Stayed in October 2023
Reviewed: 4 October 2023
Anton
RussiaThe owner helped with our requestes
Stayed in September 2023
Reviewed: 22 September 2023
Arnon
IsraelExcellent breakfast and also a magnificent restaurant. The best fillet steak we ate in Cape Town
Stayed in September 2023
Reviewed: 16 September 2023
Ryan
United KingdomThe staff were incredibly friendly, cheerful and helpful. The hotel food was excellent at both breakfast and the couple of evening meals we had.
Stayed in September 2023
Reviewed: 8 September 2023
Kelly
CanadaLiterally nothing
Everything about it was great but the staff was so amazing. The atmosphere in the restaurant in the evenings was great and the food even better
Stayed in September 2023
Reviewed: 3 September 2023
Franz_weroad
ItalyThe staff is amazing, so caring and gentle at all times. They have a restaurant whose food is very good, the rooms are clean and large. All services at top
Stayed in September 2023
Reviewed: 31 August 2023
Audrey
United KingdomIt was all great
Great location in Sea Point for sunset walks on promenade. Bedrooms peaceful and comfortable with outstanding bathrooms. Brilliant breakfast and dinner options, with great staff.
Stayed in August 2023
Reviewed: 26 August 2023
Barry
United StatesRooms were small and a bit aged.
Highlight was the hotel restaurant food and staff, and good location a block from the ocean. The included breakfast, and make sure you include it, was large and varied and delicious.
Stayed in August 2023
Reviewed: 21 August 2023
Lorinda
South AfricaPerfect location The Bistro excellent food
Stayed in August 2023
Reviewed: 21 August 2023
David
South AfricaAll excellent.
Beautiful attention to detail. Great staff. Excellent food.
Stayed in July 2023
Reviewed: 19 August 2023
George
South AfricaGreat location. Cozy and modern room. Friendly staff. Restaurants food is excellent.
Stayed in August 2023
Reviewed: 18 August 2023
Mark
South AfricaNothing
Great place to stay in the heart of Cape town. Always stay here, such a nice small boutique hotel.
Stayed in August 2023
Reviewed: 17 August 2023
Celesta
South AfricaLoved the location, superb service and a beautiful setting. Thank you.
Stayed in August 2023
Reviewed: 16 August 2023
John
South AfricaParking is a problem
Very Friendly owners who really attend to your every need. The restaurant food is Excellent.
Stayed in August 2023
Reviewed: 6 August 2023
Vicki
New ZealandThe hotel is small and intimate, the staff are friendly and welcoming, it felt like you were staying with friends. The food was amazing too. Thank you for a wonderful stay.
Stayed in August 2023
Reviewed: 30 July 2023
Lydia
CanadaVery comfortable and tastefully appointed room It had good lighting and convenient electrical points. Very good amenities, a great hair dryer and kettle. The additional touches such as fruit and crackers in the room were appreciated.
Stayed in July 2023
Reviewed: 29 July 2023
Tugrul
United KingdomNothing, everything was spot on.
The hotel is in excellent location within Sea Point area. Very clean and professional establishment. Check in was easy and very well explained.
Stayed in July 2023
Reviewed: 22 July 2023
Bruce
United KingdomCan't fault anything
Lovely rooms, food in restaurant amazing. Run by a lovely couple who can't do enough to help. Staff wonderful. Would definitely return.
Stayed in July 2023
Lourdes, France
Steyerberg, Germany
Snoqualmie, USA
Kolimbia, Greece
Saint Petersburg, Russia
Gambarogno, Switzerland
Arusha, Tanzania
Ponza, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content