1. The 2 ladies doing our breakfast on Saturday morning messed up our orders. They were slow and seemed overwhelmed because we were a big crowd of 12, so they seemed confused about who ordered what. The lady wrote down our orders on 2 scrap pieces of paper which was very unprofessional. About 4 of us had to wait much longer to eat because of the delay and confusion with the order. We had planned horse riding at 10 but because of their mess up we had to change our horse riding to 12pm. Then when I had to pay for the food, I had to basically help her ring up the correct order by telling her what each one ate. She was very slow and unfriendly. We were very disappointed by the service given. My daughter was angry that she had to wait so long for her food which then delayed her horse riding. 2. The huge potholes leading up to the place was shocking! (But that’s not your property so I understand).

The property was clean, it had everything we needed and more, the kids enjoyed the games room and horse rides. The lady in charge of the games room was really kind and helpful and even kept the games room open until 8pm because the children didn’t want to leave. (You guys should really consider changing the closing time to 8pm instead of 6pm.) The Bon fire was awesome with friendly staff. My mum annoyed the spa as well. The best part for me, was the exceptional views all around us. It’s a stunning place.

Stayed in July 2023

Firstly they need to get new heaters for room 32A&B .Worse service in the restaurant we waited 2 hours for our breakfast & the manager on duty didn’t seem to know what was the issue. We were told to book in advance for our horse riding on their watsup group of which we did . Turns out the admin of group we booked with was not on duty & our booking was not knowledgeable. Very frustrating why put their number if they not on duty .

It’s in a very secured environment. It’s far away from the busy city life. You can actual relax, hear the sounds of birds.

Stayed in July 2023

cold water in the morning.

spacious rooms. very quiet and peaceful. beautiful view.

Stayed in July 2023

Some of the planned daily activities were not available due to broken equipment, the menu is very limited, only pizza and burgers.

Food was good and well presented, Rooms are big with fireplace and the views are amazing

Stayed in July 2023

None it was great,we did however ask the reception to exchange a room from a 4 sleeper to an interleading 2 sleeper and she said it was not possible. So 2 of our group had to sleep on the couch. As they were under 18 and did not want to sleep alone. If the staff can go above and beyond for the client's as we were willing to sacrifice and expensive cottage for the 2 sleeper

Accomodation was beautiful, facilities amazing and everyone was very happy with the stay total of 32 people.

Stayed in July 2023

The fact that the white doors all have black foot / hand marks that needs deep cleaning.

Provisions in terms of activity and what is needed is all available.

Stayed in July 2023

The units need an upgrade and tidying up especially bedrooms and bathrooms. Curtains are old and falling off. In desperate need of an upgrade

The location is nice, also the options of inter leading chalets makes it good for bigger families

Stayed in July 2023

- One of the unit we booked did not have any cleaning equipment (broom or a broom) - WiFi was only available around the reception area.

Overall, it's a very lovely area situated in a nice remote area. The staff was very friendly and very accommodating. The rooms were clean with very comfortable beds!

Stayed in May 2023

The lounge couches need to be revamped or renewed. Couldn't sit on them. They were sinking. So all in all I didn't use the lounge.. I filled the jacquici in 12B..only to realise it wasn't working. . I'm going to be back on The 25th to 27th Aug. Hopefully I have a better quality stay.

The peace and tranquility was super super satisfying

Stayed in June 2023

An air-conditioner, even just 1 for the common area would be nice

Location, spacious rooms, fireplace

Stayed in June 2023

Very unfriendly staff, cleaner did not clean properly and was very unhappy to clean to rooms.

Beautiful place , fun activities for kids , great family place

Stayed in June 2023

Patios were not cleaned when I arrived but cleaner came in to clean after a few minutes. Sauna was not working.

Beautiful views of rolling hills and ponds. Activities for the entire family. Best boma that I've ever seen. La vita spa treatments. Excellent value for money

Stayed in June 2023

Nothing to complain about. Advice - 2 prong double adapter plugs. Soap in shower/bathroom.

All amenities, beautiful surroundings. Exceptional value for money, good food, friendly staff, clean and comfortable accommodation, will definitely be back soon.

Stayed in June 2023

Perhaps the kitchen utensils could be renewed and fresh milk is always a great idea.

One of the highlights of Midlands Saddle and Trout is the range of activities on offer. There is something for everyone, from hiking and horse riding to fishing and bird watching. The resort's location is also ideal for exploring the nearby Midlands Meander, a popular tourist route that takes visitors through picturesque countryside dotted with art galleries, craft shops, and restaurants. The staff at Midlands Saddle and Trout are friendly and knowledgeable, always on hand to offer advice and assistance. The restaurant serves delicious meals using fresh, locally sourced ingredients, and the bar is well-stocked with a wide range of drinks. Overall, I highly recommend Midlands Saddle and Trout for anyone looking for a peaceful and rejuvenating getaway in a stunning natural setting. It's the perfect place to relax, unwind, and reconnect with nature.

Stayed in June 2023

The activities was not well communicated or planned out.

Stayed in June 2023

No Wi-Fi Broken oven Broken jacuzzi

🔥 Fire Neatness Peaceful Friendly staff Horseriding

Stayed in June 2023

Heating

Large unit

Stayed in May 2023

Loadshedding

The restaurant the food was great and I also loved the view its was beautiful

Stayed in May 2023

The braai stand was a little far from the balcony but that was understood due to safety issues. The walk from the bar to the room was pretty daring in the dark. Perhaps some small lights on the pathway or road would have helped. Our phone lights came in handy.

Our arrival was with an exceptional start as an unplanned stay when we met Security Sandile. We did not have a booking and he was precise about the protocols of allowing us in Yet through all this, he still was so friendly and smiled the whole time through. We finally were afforded the best place on the premises...well my kids felt so...and had a safe and beautiful stay. The service was complimented by an active whatsapp invite to all announcements of load shedding and activities.

Stayed in May 2023

The jacuzzi/bath tub seemed a little dirty. There was a leakage in the patio. Ineffective heaters.

The indoor fireplace

Stayed in May 2023

I tried calling numerous times to make special arrangements and was told the reservation department was busy and would call back. They never did even after 2 messages left. I eventually gave up. They have a hectic 9 hours of loadshedding a day and no gas options or backup.

Absolutely beautiful location and facilities, views from our room were amazing The staff are friendly Activities offered on site, which is good because the location is quite a distance from nearby activities

Stayed in May 2023

Tennis courts were dirty, no wifi, no backup power during loadshedding (which was for 4 hours in the afternoon/evening), no plug points near the bed

Lovely fireplace, stunning views, comfortable bed, full dstv

Stayed in May 2023

The load-shedding schedule for this area is quite bad, not something the venue can change.

The staff were helpful, friendly and very accommodating. The area is quiet and relaxing and the rooms are comfortable.

Stayed in April 2023

I tried all week to email property for early check in since it was my first time I didnt get a reply . Loadshedding is def a prob and it's not going away so I wasn't very impressed with the 2 candles in the draw and no lighter or matches or holders The resort is so modern so I'm sure there can be alittle more effort put into this like rechargeable lights,I know theres ones that work in Loadshedding but in my chalet the room one didn't and it's also not safe to have candles with kids .

Everything.it was my first visit and I will definitely come back

Stayed in May 2023

they need to inform guest that they are not doing outrides. that’s the only reason we came and my daughters could only walk around the property

Stayed in May 2023