There is no fan in the chalet.

It is a beautiful resort. The staff are very friendly. The chalet was very clean and neat. I will definitely come again.

Stayed in January 2023

there are a lot of small things that are misleading

it’s a peaceful place to be in

Stayed in January 2023

Load shedding. No alternatives(solar/generator etc)

Stayed in January 2023

Great family holiday location with good facilities.

Stayed in January 2023

Loadshedding

Ideal family vacation with excellent facilities. It was raining and yet the kids stayed entertained

Stayed in January 2023

there was no door mats and it was raining so could not wipe our feet. also the braai area not covered so we could not braai as braai stand was wet

Stayed in November 2022

overall it was ok nothing to really complain

location very tranquil and scenic

Stayed in December 2022

Major maintenance is required: plumbing required. Appliances need upgrade- there was no kettle in our unit, toaster caught alight, microwave stopped working. Patio ceiling was dripping and leaking into the unit. Damp in the bedroom ceiling- made it difficult to sleep- noisy dripping. The rooms smelled like damp. Such a pity that maintenance is so poor as this is one of our favourite places to stay

Location and views are beautiful. Food at the restaurant is tasty. Staff are friendly- entertainment is great. Fun venue

Stayed in December 2022

Operationally it could be better, our room didn’t have items we needed for cooking and missed other items like the TV remote etc…we inquired and requested many times but to no avail.

It was peaceful and pleasant…a good place to rest

Stayed in November 2022

The alarm rang all night and we received no assistance despite numerous calls for assistance

It was a very clean space

Stayed in November 2022

Loadshedding Restaurant's menu is very limited .

It was very relaxing. Rooms were clean and comfortable

Stayed in December 2022

The item property does communicate loadshedding times, but the unit does not offer battery lights or a gas stove which is quite a pity - when the power is off - you cannot make any food or boil water for coffee

Very big flatlet with magnificent views. Well furnished self catering unit

Stayed in December 2022

Nothing

Everything

Stayed in December 2022

We arrived after 12pm and no assistance from staff. Keys was left at gate

No reception service at night and loadshedding impacts guests badly. Somebody should check on all guests during loadshedding to ensure all is well

Stayed in November 2022

The room did not have electricity back up when there's load shedding The room were said to have WiFi but there was no WiFi

The room was clean and very comfortable They had friendly staff

Stayed in November 2022

They need to change their fridge in the unit that we were booked in. The top was not cold and it made some of our meat spoilt. Also that there was load shedding and they didn't provide anything for the rooms eg candles

Views, comfort, entertainment the overall experience

Stayed in November 2022

Only thing I was unhappy about was the veranda and in the apartment was full of insects,that I had to phone reception and ask for doom as I have a small baby,the weather didn't Play on our side Saturday as cudnt play in the pool n also was so windy dat we cudnt braai as braai area was down,

I enjoyed fishing,the scenery, waking up in the morning to the noise of the animals, apartment we stayed in was so comfortable, on arrival was a warm welcome

Stayed in November 2022

There were no views when you looked through the window. One could only see bushes.

Good facilities

Stayed in November 2022

There was no wifi... And the restaurant closed early

Stayed in November 2022

No wifi in rooms.

Spacious, comfortable and well appointed. Very clean.

Stayed in September 2022

Payment was taken from my credit card on the day of booking. Subsequently I received 8 e-mails telling me how to make payment. On phoning the resort, I was told that my payment was not reflecting. A further e-mail from the resort indicated that payment was reflecting on the system, and I would have no problem at the resort. Within 10 minutes of checking into my unit, I received a call from reception telling me to present my proof of payment. I find this stressful, and unnecessary. There are quite a few maintenance issues with the unit, such as a non working microwave.

Restaurant - the restaurant menu was very limited and disappointing. However, when we visited for lunch, we were presented with a specials menu. This was well presented, and the food and service were excellent.

Stayed in November 2022

There's no aircon

I loved everything friendly staff, clean pool, safe place, activities and the food served at the restaurant.

Stayed in November 2022

The bathtub wasn't very clean. The freezer didn't close and made a mess in the kitchen.

It was very spacious, private and welcoming.

Stayed in November 2022

an amazing stop over for us. it would have been amazing if the receptionist had let us know that there was load shedding an hour after we arrived at our room as we hadn’t prepared dinner as yet. Otherwise a wonderful stay

Stayed in September 2022

There was no WiFi in the chalet, the chalet was not cleaned thoroughly. The chalet needs some tlc

The facilities and activities at the resort

Stayed in November 2022