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  5. Reviews of Metcourt at Emperors Palace

Reviews of Metcourt at Emperors Palace 3 stars

64 Jones Road, 1640 Kempton Park, South Africa

#16 of 25 hotels in Kempton Park

Guests' Choice

Review score

Based on 1419 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 30 April 2024

    8.0
    Good for an airport hotel
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for the free airport shuttle to pick us up in the evening, but instead they booked us a private transfer which we had to pay for. We checked and the shuttle was running so this was disappointing as the free transfer was why we chose the hotel near the airport!

    Yummy breakfast

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Low cost no frills just outside the airport.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    On arrival we were given the wrong room twice. That could just be ‘one of those things’ but when we went straight back down the first time all they said was ‘have you used anything in the room’. No apology for the mistake just that demand which was weird because a) we had just been given the key and b)there was no mini bar to use. So not a welcome arrival. The air conditioning was poor with little cooling at any setting plus it brought in cooking smells. The hotel provided shampoo but no shower gel. The room was small and tight to move in so beware the skills of photographers trying to make a room look more than it is. Breakfast was ok but considering the quality of food we had travelling through South Africa this was to least compelling offering. All that said though this was the cheapest place we stayed at during our trip and was better in many ways than more expensive rentals.

    Despite the flowery language of their website the metcourt is a basic hotel. That doesn’t mean it’s not nice enough it just fairly simple in its offer and its environment. Its location close to the airport was the draw (not interested in gambling) coupled with the choice of restaurants at the Emperors palace and the courtesy shuttle and all those priced to be good. Interestingly the towels were something we raved about as they were big and reasonably thick unlike many of the thin and small offerings everywhere else. The shower was clean and a reasonable pressure too. Effectively you are in a gated arrangement with controlled access so you feel safer than you might in the centre of Johannesburg.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Great value.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No room service.

    Great location, clean and good staff.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Space is a problem at the breakfast station, especially when the hotel is full.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    I have been stolen my phone in the shuttle, I send email to hotel telling that to ask driver because I suspect him was last person in the shuttle but no reply until today and gone 20 days now

    Location and facilities for shuttle from airport to hotel

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights

    Some toiletries were missing so i had to call room services twice, but they come quickly to help you - service very good. The air con wasnt working on the first night even though the technician tried to fix it, However was sorted the following day. they also came very quickly to help The floors were a little dusty under the beds and under the carpet rugs. /carpets next to the bed seemed very grundgy and "sticky" as if they could do with a good scrub. I wanted to roll them up put them under the bed hence saw the dust etc . Otherwise linen and everything else nice and clean.

    Beds very comfortable. Breakfast was great. Service and staff very friendly, helpful and quick to help. I always enjoy my stay there. Feel very safe and so convenient to get a free shuttle to and from airport every half hour. That is a real win, not to have to find taxi or uber.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    7.0
    the stay was good, the eating area not so good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    i didn't like the eating area, the chairs

    i liked the bed mostly

    Stayed in March 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    The Rooms are bit small especially if you are going to stay for long.

    It's proximity to Airport . Good Breakfast spread.

    Stayed in March 2024

  • Reviewed: 17 April 2024

    6.0
    Simply a place to stay if you have a over night, as it is near airport.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    We arrived at the hotel around 10:30pm and needed food and no restaurants were open and willing to let us eat. We needed new bedding at 11:30pm and there was no staff able to assist.

    Room and bed was good. Food was mediocre.

    Stayed in February 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I arrived 3 hours before check-in time, and they were able to accommodate me by finding a clean room

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    We felt well at Metcourt Hotel
    • Business trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night

    Some interior is a little old.

    Personell is profesional and very friendly. Breakfast is good.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good for a short stopover, wouldn’t stay any longer than 1 night
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Beds not the most comfortable and corridor light shines around the room door lighting up the room at night.

    Location and regular shuttle service to and from the airport great. Rooms spacious and modern with small fridge.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Good. The food quality was good and lots of variety
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    No adequate parking

    Easy to locate

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    I enjoyed my stay very much, I would have liked to stay longer.
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night

    The bed was comfortable, staff were very helpful and polite, the breakfast was amazing, and I enjoyed the fact that I could store my luggage safely while I was browsing around.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Fabulous
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Clean , easy access to airport

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    quite an excellent stay
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    the bathroom could be improvedwell

    The room was okay except the bathroom is to congested no room for confort

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Fine just for one night. Overpriced for what you get.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Not WiFi available when we stayed. Only one shampoo, one small soap and one small body lotion given as the toiletries for 2 people that were supposed to be supplied. No facecloths.

    Friendly staff

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Outside seating area could be a little cleaner and upgraded.

    Breakfast was good. Bed was comfortable.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Awesome service, and exceptional breakfast options.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Comfy stay
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    The water in the shower was very slow and only a small flow came out.

    We requested a baby cot and loved the fact that it was provided with bedding aswell. Our room was clean and comfy. After a very long day it met our expectations and we could just relax and watch movies.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    6.0
    Proper top things,Danko
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Draining system is slow

    Hygiene and top class property

    Stayed in March 2024

  • Reviewed: 28 March 2024

    6.0
    OK
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    THE TOILET WAS NOT WORKING PROPERLY. I HAD TO CHANGE ROOM.

    Stayed in January 2024

  • Reviewed: 27 March 2024

    7.0
    Variety of options for foods and activities so cloae to the airport
    • Group
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Happy
    • Business trip
    • Solo traveller
    • Double or Twin Room - Disability Access
    • Stayed 1 night

    Nothing

    Everything went well

    Stayed in March 2024

Showing 1 – 25

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