Nothing

Location was good. Not on the beachfront but easy drive to the beach.

Stayed in April 2024

My biggest complaint is that I had requested the room to be made romantic for my partner as I discuss with the hotel 2 weeks ago, but upon entering the room nothing has been done. There was some load bang or noise that went of every hour or so, so I heard it throughout the whole night. I'm not too bothered by it but other people might. I wanted to use the bathrobes but they didn't feel very high quality and didn't look very appealing to wear. I would have like to use the tv but had a weird interface, I wanted to at least install Netflix or something so that I could use my account but the interface doesn't allow it. I am sorry to complain but beside these everything in the hotel was amazing and the service was absolutely amazing.

The Hotel was beautiful and the interior looks a lot better then what the phots show. I loved the koi pond that goes underneath the building inside the hotel. The staff was very friendly and helpful. We went to have dinner and was absolutely impressed with the food quality and presentation, we were planning on skipping breakfast but was so impressed with dinner we had to stay. The room was stunning and very clean.

Stayed in February 2024

For a 5* hotel I expected some level of service. Although lights were on during loadshedding, the kitchen was not working and it was dinner time. There’s a phone in the room, however no information on important contacts like reception or room service. I had to go down stairs to place an order (well, that defeats the purpose of room service).

It was just what we needed. A quiet place. I only saw maybe a 10 people or so. No kids running around and stuff like that. The meal portions were massive (sometimes a little too much so we mostly skipped lunch).

Stayed in December 2023

More engagement from the stuff.

A pleasant stay in Durban. Breakfast was however really not a 5 star one. Good value for money, however for 5* it should be more love for the details and more attention for the guests.

Stayed in January 2024

Nothing

The staff very friendly people always smiling and ready to assist

Stayed in January 2024

The staff was very considerate and very helpful. We asked to change rooms for a better ocean view and we were assisted easily with no hassle. Very helpful for 😁👌

Stayed in January 2024

Location was too far from Umhlanga.

Room was spacious and clean Very friendly and helpful staff Beautiful view of sea

Stayed in January 2024

We were a little disappointed with the breakfast itself. Everything was beautifully plated, but fell short on taste.

The staff are incredibly helpful and friendly. The view from the hotel's rooms and restaurant is gorgeous, and the quiet neighbourhood is exactly what we were looking for. Service at breakfast was impeccable and fast, without every making us feel rushed.

Stayed in December 2023

The breakfast menu, it’s limited. We had to eat out the following day. They should consider shower mats cause after taking a showers they’ll be water and it get slippery

The staff was awesome and friendly, also the food was delicious

Stayed in December 2023

Limited menu

The friendliness of staff and the cleanliness of the property. The serene and tranquil atmosphere.

Stayed in December 2023

Needs a bit of maintenance. For Halaal/muslim meals, there's not much we can choose from. Limited.

Location was superb. Regarding breakfast. Generally very good selection.

Stayed in September 2023

The endless horizon

Stayed in September 2023

We booked a room with a sea view without a balcony, however, we were side on to the sea so you could only see it on one far side of the window and it was heavily obstructed by trees. 90% of the view was of a neighbouring property

Staff were very friendly and attentive Hotel was super clean Food was amazing Felt very safe in the area

Stayed in August 2023

TV channels could have been clearer.

We loved every minute, it was quiet, relaxing and smelt divine. Staff were friendly and welcoming. Dinner was awesome. Wish we could have stayed longer.

Stayed in August 2023

The pillows and the construction noise in the morning

The view and staff were amazing

Stayed in August 2023

There were coacrochea in my room, but requested to be moved to another room

Breakfast was good 👍

Stayed in July 2023

You have to drive to get to the beach

The staff is friendly. Location of the boutique is at a area, good for people who want to relax.

Stayed in July 2023

The bathroom did not have an extractor it depends only on the small window by the shower

Stayed in June 2023

The bed was a little uncomfortable and hard that didn’t have great sleep. Also the rooms have thin walls so you kinda hear what happening around you.

The establishment is amazing, great breakfast and overall had a good stay. Their rooms are exactly as advertised. Staff very friendly and attentive.

Stayed in April 2023

The location is functional, rather than a good place for a break. Best for short business stays I reckon

It’s a pleasant boutique hotel, small and quiet but with everything you need for a short stay.

Stayed in May 2023

breakfast

location

Stayed in May 2023

cleanliness , space in room. breakfast. hotel not over crowded

Stayed in April 2023

there could have been slippers provided in the rooms as there were gorgeous comfy gowns. sound proofing between rooms would have been welcomed to provide guests with privacy.

the property was stunning, neat and tranquil.

Stayed in April 2023

No vegan meals, I had to work it out with little choice, the chef was helpful but for thought offering vegan options would have been helpful

people and the property

Stayed in January 2023