108 Umhlanga Rocks Drive, 4051 Durban, South Africa
#20 of 87 hotels in Durban
Guests' ChoiceBased on 444 hotel reviews
8.4Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 2 April 2024
Shaifali
South AfricaNothing
Location was good. Not on the beachfront but easy drive to the beach.
Stayed in April 2024
Reviewed: 12 February 2024
Michael
South AfricaMy biggest complaint is that I had requested the room to be made romantic for my partner as I discuss with the hotel 2 weeks ago, but upon entering the room nothing has been done. There was some load bang or noise that went of every hour or so, so I heard it throughout the whole night. I'm not too bothered by it but other people might. I wanted to use the bathrobes but they didn't feel very high quality and didn't look very appealing to wear. I would have like to use the tv but had a weird interface, I wanted to at least install Netflix or something so that I could use my account but the interface doesn't allow it. I am sorry to complain but beside these everything in the hotel was amazing and the service was absolutely amazing.
The Hotel was beautiful and the interior looks a lot better then what the phots show. I loved the koi pond that goes underneath the building inside the hotel. The staff was very friendly and helpful. We went to have dinner and was absolutely impressed with the food quality and presentation, we were planning on skipping breakfast but was so impressed with dinner we had to stay. The room was stunning and very clean.
Stayed in February 2024
Reviewed: 23 January 2024
Nokwethemba
South AfricaFor a 5* hotel I expected some level of service. Although lights were on during loadshedding, the kitchen was not working and it was dinner time. There’s a phone in the room, however no information on important contacts like reception or room service. I had to go down stairs to place an order (well, that defeats the purpose of room service).
It was just what we needed. A quiet place. I only saw maybe a 10 people or so. No kids running around and stuff like that. The meal portions were massive (sometimes a little too much so we mostly skipped lunch).
Stayed in December 2023
Reviewed: 19 January 2024
Alexandra
GermanyMore engagement from the stuff.
A pleasant stay in Durban. Breakfast was however really not a 5 star one. Good value for money, however for 5* it should be more love for the details and more attention for the guests.
Stayed in January 2024
Reviewed: 16 January 2024
Mpumi
South AfricaNothing
The staff very friendly people always smiling and ready to assist
Stayed in January 2024
Reviewed: 9 January 2024
Mmekwa
South AfricaThe staff was very considerate and very helpful. We asked to change rooms for a better ocean view and we were assisted easily with no hassle. Very helpful for 😁👌
Stayed in January 2024
Reviewed: 6 January 2024
James
South AfricaLocation was too far from Umhlanga.
Room was spacious and clean Very friendly and helpful staff Beautiful view of sea
Stayed in January 2024
Reviewed: 2 January 2024
Catherine
NetherlandsWe were a little disappointed with the breakfast itself. Everything was beautifully plated, but fell short on taste.
The staff are incredibly helpful and friendly. The view from the hotel's rooms and restaurant is gorgeous, and the quiet neighbourhood is exactly what we were looking for. Service at breakfast was impeccable and fast, without every making us feel rushed.
Stayed in December 2023
Reviewed: 31 December 2023
Mdungaze
South AfricaThe breakfast menu, it’s limited. We had to eat out the following day. They should consider shower mats cause after taking a showers they’ll be water and it get slippery
The staff was awesome and friendly, also the food was delicious
Stayed in December 2023
Reviewed: 28 December 2023
Saroj
South AfricaLimited menu
The friendliness of staff and the cleanliness of the property. The serene and tranquil atmosphere.
Stayed in December 2023
Reviewed: 18 September 2023
Kagee
South AfricaNeeds a bit of maintenance. For Halaal/muslim meals, there's not much we can choose from. Limited.
Location was superb. Regarding breakfast. Generally very good selection.
Stayed in September 2023
Reviewed: 14 September 2023
Bongiwe
South AfricaThe endless horizon
Stayed in September 2023
Reviewed: 26 August 2023
Daniel
United KingdomWe booked a room with a sea view without a balcony, however, we were side on to the sea so you could only see it on one far side of the window and it was heavily obstructed by trees. 90% of the view was of a neighbouring property
Staff were very friendly and attentive Hotel was super clean Food was amazing Felt very safe in the area
Stayed in August 2023
Reviewed: 21 August 2023
Candace
South AfricaTV channels could have been clearer.
We loved every minute, it was quiet, relaxing and smelt divine. Staff were friendly and welcoming. Dinner was awesome. Wish we could have stayed longer.
Stayed in August 2023
Reviewed: 5 August 2023
Terisha
South AfricaThe pillows and the construction noise in the morning
The view and staff were amazing
Stayed in August 2023
Reviewed: 5 August 2023
Nomakhaya
South AfricaThere were coacrochea in my room, but requested to be moved to another room
Breakfast was good 👍
Stayed in July 2023
Reviewed: 3 July 2023
Vivian
South AfricaYou have to drive to get to the beach
The staff is friendly. Location of the boutique is at a area, good for people who want to relax.
Stayed in July 2023
Reviewed: 15 June 2023
Chamo
BotswanaThe bathroom did not have an extractor it depends only on the small window by the shower
Stayed in June 2023
Reviewed: 3 June 2023
Ntokozo
South AfricaThe bed was a little uncomfortable and hard that didn’t have great sleep. Also the rooms have thin walls so you kinda hear what happening around you.
The establishment is amazing, great breakfast and overall had a good stay. Their rooms are exactly as advertised. Staff very friendly and attentive.
Stayed in April 2023
Reviewed: 22 May 2023
Jonathan
United KingdomThe location is functional, rather than a good place for a break. Best for short business stays I reckon
It’s a pleasant boutique hotel, small and quiet but with everything you need for a short stay.
Stayed in May 2023
Reviewed: 19 May 2023
Thandeka
South Africabreakfast
location
Stayed in May 2023
Reviewed: 1 May 2023
Joy
South Africacleanliness , space in room. breakfast. hotel not over crowded
Stayed in April 2023
Reviewed: 21 April 2023
Laila
South Africathere could have been slippers provided in the rooms as there were gorgeous comfy gowns. sound proofing between rooms would have been welcomed to provide guests with privacy.
the property was stunning, neat and tranquil.
Stayed in April 2023
Reviewed: 26 February 2023
Gareth
United KingdomNo vegan meals, I had to work it out with little choice, the chef was helpful but for thought offering vegan options would have been helpful
people and the property
Stayed in January 2023
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