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Reviews of L'ermitage - Franschhoek Chateau & Villas 4 stars

Lambrechts Road, 7690 Franschhoek, South Africa

#16 of 26 hotels in Franschhoek

Guests' Choice

Review score

Based on 769 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 April 2024

    8.0
    Absolutely stunning - definitely will be back.
    • Leisure trip
    • Group
    • Two Bedroom Villa - Village View
    • Stayed 2 nights

    art in the unit doesn't really gel - rather leave the walls blank a few areas where paint needs to be touched up on the walls (can see where there was damp problems before) a few mis matched items in the kitchen. for our stay no problem at all a few extra hangers would help.

    room size was an absolute bonus - plenty of space for all. plenty of cupboard space water was wonderfully hot :) we were extremely comfortable in the unit. surprised with the few little comforts found in the kitchen and fridge (coffee/milk etc) All staff we came into contact with were incredibly helpful and friendly - went out their way to make sure we were looked after. Ideal location, lovely area and surrounds

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    If we visit Franschhoek again we’ll be back.
    • Leisure trip
    • Family with young children
    • One Bedroom Villa - Village View
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything.

    Modern,clean,spacious.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very nice villa, nice view, spacious bedrooms and bathrooms. Very nice location. Good breakfast.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Perfect spot and beautiful location. Wish we had longer to enjoy it.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    View from Main room has been ruined by 2 huge Jojo tanks placed directly in front of Mountain view. Bathroom window needs to be frosted - not much privacy if window is open and aired.

    Beautiful room and facilities were great - wish we had more than one night. Sunset was amazing.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    Wonderful stay, extreme luxury
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Staff were very thorough but also a bit unnecessary. I would prefer if they would ask if we want to be shown where our room and given a tour, or if we are happy to find it ourselves (the latter would have been our preference).

    Amazing property with luxurious apartments

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Awesome place. Staff are amazing. Would absolutely go back
    • Leisure trip
    • Family with young children
    • One Bedroom Villa - Mountain View
    • Stayed 1 night
    • Submitted via mobile

    In heavy wind the doors did move and bang a bit so weren’t quite secure

    Just everything

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Lovely
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Distance to town and convenience was little bit of walk but enjoyed the walk as nice weather winter maybe be different

    Lovely staff, very helpful, beautiful 2 bedroom property very comfortable, clean and all amenities great cooker, fridge freezer, smart TV

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night

    We were 6 friends staying over and unfortunately the rooms were not located close to each other. Check-in was from 2pm, but our room was not ready until 4pm and the beds had been made as doubles when we had asked for them to be separated as twins. but they fixed it when asked We also were missing a towel and had asked for extra coffee pods but these didn't arrive.

    The suites were comfortable and clean, in a tranquil setting with beautiful views. Short drive into the town.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    10
    Wow
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    l’ermitage was stunning - beautiful chateaus, gorgeous bedrooms and living areas - so spacious!!!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite - Lake View
    • Stayed 2 nights

    Breakfast was very poor with limited choices. This could definitely be improved.

    Got upgraded to the honeymoon suite which was huge and the views were incredible. Location is great to walk into town. Hotel arranged taxis when required although a shuttle bus into town would be a good idea!

    Stayed in February 2024

  • Reviewed: 4 April 2024

    10
    it was very good because of the spacious apartment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    i liked everything

    room

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    very enjoyable
    • Leisure trip
    • Couple
    • Suite - Mountain View
    • Stayed 2 nights

    No option for breakfast at time of booking

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted via mobile

    Very good! New and clean! Good service.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    A wonderful place to stay, sumptuous accommodation and set in a lovely setting.
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night

    What a lovely place to stay- beautifully appointed apartments with all the home comforts. Everything has been thought of and is top notch in quality. Highly recommended.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    PERFECT!!
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Loacation 100%

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Our Villas were not the units linked to our booking, when making the bookings I selected units with stunning views ... our views were not great.

    These villas are absolutely gorgeous! Brand new, very neat and great layout. The bottle of champagne we received for my daughter's 21st Birthday and the plate brought to her by the staff after breakfast was a very special touch - thank you.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Great family vacation. A home from home.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Not a lot.

    The views were amazing. The home was lovely clean and spacious.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Very happy stay
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    We had hoped for a better view, but it really wasnt essential

    Very central, apartment was well stocked with what we needed & we appreciated the inverter on the tv to watch rugby during load shedding

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two Bedroom Villa - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Gorgeous apartment

    Stayed in January 2024

  • Reviewed: 26 March 2024

    8.0
    Highly recommend the property. Excellent stay.
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 3 nights
    • Submitted via mobile

    Watch out for load shedding times, but with a little planning it’s not too bad.

    Good villa size, away from main town so more peaceful, but not too far to drop into the main town. Good views.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    GORGEOUS VIEWS
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    No room service.

    Exceptionally clean and comfortable. Great size room. Very friendly and helpful staff for anything you need on WhatsApp - so convenient. Thank you for a wonderful stay.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Beautiful location, extremely comfortable and clean property
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    The building in front of the balcony

    Extremely well equipped

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Perfect stay at l'Ermitage! Exceeded our expectations!
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 2 nights

    Nothing, our stay was perfect!

    Exceeded our expectations! Amazing value for money, perfect service (incredibly helpful and kind), very clean rooms, spacious and well maintained!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Great location and ameneties but housekeeping need to step up a bit
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights

    Housekeeping, we left the villa at 9am for a meeting and returned at 1pm and the room was not cleaned up, they called me to ask if we need housekeeping at about 130pm and i said please come after 3 pm as we needed to get dressed and ready for a wedding, on our return it was not done properly, the did not replenish the toilet paper nor the coffee and supplies in the kitchen, nor did they sweep or mop the patio as the weather was windy and the terrace was a mess, in the morning i had to walk to reception to collect more toilet paper and coffee for the room as the whatsap number was not answered

    Great location, very spacious and comfortable, excellent beds and linen

    Stayed in March 2024

Showing 1 – 25

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