67 Jan Smuts Avenue, Randburg, 2193 Johannesburg, South Africa
#8 of 159 hotels in Johannesburg
Guests' ChoiceBased on 478 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.3
Staff
9.6
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 11 April 2024
Nataliia
MauritiusA bit old style
Staff / restauration / room cleanliness
Stayed in April 2024
Reviewed: 8 April 2024
Jane
United KingdomNothing!
The staff members were all so friendly, helpful and attentive. The room was wonderful and a really comfortable bed. The spa was lovely as was flames restaurant.
Stayed in April 2024
Reviewed: 6 April 2024
Leonriche
South AfricaFriendly, efficient service
Stayed in April 2024
Reviewed: 2 April 2024
Asha
UgandaNothing not to like at Four Seasons. Just might be the hot side of breakfast could have more varieties.
100% definition of a 5-star starting from the driver receiving you in a Tuxedo with your name written on a tablet to the final exit where the reception team come to make sure you are well-settled in the car. Overall next level of hospitality. What striked us was when we ordered for a special menu and chef of a 5-star hotel personally walks to you to take notes of what you wish to have, advises you, prepares the menu and comes to your room with his team to make sure that the food is upto expectations - it was a never seen before for us.
Stayed in April 2024
Reviewed: 30 March 2024
Maged
BelgiumNothing, all was great
The connection of the room to the pool through the terrace.
Stayed in March 2024
Reviewed: 29 March 2024
William
AustraliaCould do with a light refurb.
They looked after me after a 8 hour flight delay exceptionally well
Stayed in March 2024
Reviewed: 25 March 2024
Boitumelo
South AfricaThe room was spacious with exceptional views. The food from the Flames restaurant and the room service was amazing. The staff were very friendly, professional and did everything to make our stay one for the books.
Stayed in March 2024
Reviewed: 24 March 2024
Amanda
South AfricaNothing a beautiful hotel
Nearby the wedding venue Friendly and very helpful staff
Stayed in March 2024
Reviewed: 22 March 2024
Keneilwe
South AfricaPrice should at least include full/ half board
comfortable and quiet space
Stayed in March 2024
Reviewed: 18 March 2024
Kelvin
South AfricaService at Flames need to be moved attentive during the evening.
Stayed in March 2024
Reviewed: 17 March 2024
Leigh
United KingdomThere was nothing we didn’t like.
Beautiful hotel with spacious and extremely comfortable rooms. The staff made us feel so welcome and did everything they could to assist us which was much appreciated (the hotel WhatsApp works well!). The rooftop restaurant has incredible views and an amazing menu!
Stayed in March 2024
Reviewed: 9 March 2024
Stevenmervis
South AfricaEverything. Great staff, facilities and food.
Stayed in March 2024
Reviewed: 7 March 2024
Shazia
United StatesHotel management was unfriendly and lacked professionalism.
Room was very nice but small. Breakfast was very good. View was nice. Housekeeping staff was exceptional. However, the management was way below par.
Stayed in March 2024
Reviewed: 20 February 2024
Colin
New ZealandNot much! I would like to see another vegetarian option or two on the menu for lunch and dinner.
The Westcliffe's staff are a treasure- they are so welcoming, warm/kind/interested- and nothing is too much trouble. The whole property is immaculate, our room was beautiful with a stunning pose of flowers on arrival- plus various delicious snacks and nibbles. The room itself was large, with a large bathroom, with bath and seperate shower and WC. We had a verandah outside, which was perfect for sitting in the morning. The room was very quiet, AC worked well-- and a range of chargers and connectors for electronics/ streaming etc. Pools beautiful and the Best Gym-- huge range of modern gear, towel fridges, fruit and coffee. Nice floor mats and yoga mats. This was really appreciated by me.
Stayed in January 2024
Reviewed: 18 February 2024
Ruud
NetherlandsA nice indoor bar would be nice
Service
Stayed in February 2024
Reviewed: 12 February 2024
Jenni
United KingdomThe staff. They were unbelievable. Lulu cooked an amazing breakfast. Everyone was unbelievably helpful and friendly and kind
Stayed in February 2024
Reviewed: 12 February 2024
Tarisai
ZimbabweNothing
Serene
Stayed in February 2024
Reviewed: 12 February 2024
Angela
South AfricaBreakfast was very disappointing. Selection was not great. Hot food took over an hour to arrive and was so badly presented.
Room was nice and bed very comfortable
Stayed in February 2024
Reviewed: 4 February 2024
Dintleng
South AfricaThe carpet had a smell
Service
Stayed in February 2024
Reviewed: 1 February 2024
Neluheni
South AfricaBeautiful room
Stayed in November 2023
Reviewed: 23 January 2024
Elise
United StatesIt is a bit far from Sandton if you want o go shopping. Also, it can be a bit inconvenient seeing it is built on a hill. It is not easy to get from a high room to the bottom. You have to take little carts.
The Weatcliff was a truly memorable experience. We arrived Christmas Eve and were upgraded to the presidential suite with views of the Johannesburg Zoo. We could see elephants in the distance. Our room was spectacular and it had a huge patio. The beds were so comfortable that now I’m researching 4 seasons beds! We ate at the restaurant Christmas Eve with family that we were visiting. It was beautifully lit with entertainment, great food and even Christmas crackers. Breakfast was an unforgettable experience with one chef whose entire job was to peel fruit. The service was impeccable from picking us up at the airport to depositing us back two days later. Everyone was warm, annd so, so welcoming. I would defintely stay at the Westcliff again. It is really beautiful.
Stayed in December 2023
Reviewed: 10 January 2024
Thomas
SwedenService was a little slow in general, but always very friendly. For instance, we had asked for an extra bed at then time of booking, which was not in the room when we arrived in the late afternoon of January 4th. I asked for it to be brought there while we were out for dinner, but it still as not there when we got back several hours later and it took them almost an hour to bring us the bed after I had asked for it a second time.
The breakfast was fine, but waiting time for omelettes and crepes was unacceptable and service in the breakfast room was in general quite slow.
Stayed in January 2024
Reviewed: 3 January 2024
Amal
Saudi ArabiaView ,staff and service
Stayed in January 2024
Reviewed: 28 December 2023
Daya
South AfricaNot much. But they forgot the cake I requested and had to make it while I waited.
The friendly staff n service
Stayed in December 2023
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