Fish Eagle Road, Mkuze, 3965 Mkuze, South Africa
#1 of 8 hotels in Mkuze
Guests' ChoiceBased on 396 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.3
Value for money
8.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 April 2024
Viltestam
SwedenFantastic place with great staff. Food was delicious and the hotel staff took well care of me.
Stayed in March 2024
Reviewed: 4 April 2024
Robert
United KingdomNothing
Beautifully inn with very clean rooms, great facilities and the staff were friendly. The spa facilities were really good. The inn offered a number of animal experiences, we did the animal tracking and pangolins which were both excellent. Jean was brilliant ferrying is around for the animal experiences.
Stayed in April 2024
Reviewed: 16 March 2024
Chris
United KingdomA little remote. Surrounding area and roads need attention. Not the area we were expecting.
A peaceful lodge in lovely grounds probably in need of refurb
Stayed in March 2024
Reviewed: 26 February 2024
Erica
South AfricaThe heat
The accommodation, service and safaris were excellent.
Stayed in February 2024
Reviewed: 15 February 2024
Sthembiso
South AfricaNone.
The room was stunning, and super great warm welcome at the room by lovely staff.
Stayed in December 2023
Reviewed: 31 January 2024
Shabnum
South AfricaThe resort has to look into having more activities on site: Games etc
The breakfast was excellent.
Stayed in December 2023
Reviewed: 15 January 2024
Senzo
EswatiniThey must provide parking ports with shade
Everything nice clean and quiet good for relaxing
Stayed in January 2024
Reviewed: 15 January 2024
Nompumelelo
South AfricaNothing
The location of the hotel and the environment inside the hotel you don't need to go out you can stay the whole day inside the yard.
Stayed in January 2024
Reviewed: 8 January 2024
Malcolm
South AfricaNo complaints.
Facilities were great, spa, gym, and outdoor pool. The food was good with nothing being too much trouble for the chef. access to nearby attractions was well organised through the front desk.
Stayed in January 2024
Reviewed: 5 January 2024
Ivory
South AfricaThe room was great, the only thing I was not happy about was the TV. It wasn't clear and could only play East Cost Radio, no other stations e.g uKhozi FM. I am not sure if all other TV's are like the one in room 28. If yes, some sort of upgrade is required.
Almost everything, its 99% out of 100%. I enjoyed just the place, walking around and viewing those beutiful trees flowers. Its like you are living in your own world without troubles and challenges. The staff is well trained, they treat you well. They know about their place, if not sure about anything they call the right person to assist you 100% to the staff. The food, 100%. The set up, the breakfast, yooh. Keep up the good work. The way I was happy, I have considered coming back with my kidz too because this time it was just me and my husband. 😍
Stayed in January 2024
Reviewed: 3 January 2024
Candice
South AfricaServices at the restaurant and bar was very slow
Loved the room ,very spacious home away from home . Tranquility at its best .
Stayed in January 2024
Reviewed: 3 January 2024
Chant7643
South AfricaWe had such an amazing stay! Ghost Mountain Inn made it really special for my son and Dad's birthdays from our room prep with a special birthday message on the bed, to an outstanding carvery dinner coupled with live entertainment who sang Happy Birthday to the birthday boys whilst blowing out their candles. Breakfast was sublime, my son loved the kids buffet table. Always a special spot for us when returning from a long camping trip, special mention to Jean as well as all management and staff for adding that personal touch and making us feel so welcome. Thank you for accommodating our trailers and cars for the night! We left feeling well rested, fed and rejuvenated!
Stayed in December 2023
Reviewed: 28 December 2023
Andiswa
South AfricaNothing
Food was amazing
Stayed in December 2023
Reviewed: 27 December 2023
Nomfundo
South AfricaHonestly, nothing,
Staff attitude and flexibility.. They are the best ever... They were all friendly and willing to help all the time.. From the gate, reception, waiters during Xmas lunch, house manager and funny chef🤣..
Stayed in December 2023
Reviewed: 26 December 2023
Sibusisiwe
South AfricaNo bedding provided for the sofa bed yet I booked for 3 people
Friendly staff
Stayed in December 2023
Reviewed: 17 December 2023
Siphelele
South AfricaBreakfast was very nice and the hotel location is convenient . Overall the hotel is beautiful too.
Stayed in December 2023
Reviewed: 17 December 2023
Wendy
South AfricaNot much
Very pretty setting
Stayed in December 2023
Reviewed: 5 December 2023
Wiseman
South AfricaNothing
Everything from employee smile to the cleanliness, quitenes and security
Stayed in November 2023
Reviewed: 27 November 2023
Nontu
South AfricaNothing
Staff are always friendly and willing to help. We have been to Ghost Mountain so many times over the years and the experience is always great.
Stayed in November 2023
Reviewed: 19 October 2023
Nazeera
South AfricaUnfortunately the menu does not cater to everyone's taste so we did not enjoy the food at all!
Staff were friendly and welcoming. Everyone attended to us with a smile!
Stayed in October 2023
Reviewed: 6 October 2023
Bavani
South AfricaFriendliness of management and staff. Beauty of the surroundings
Stayed in October 2023
Reviewed: 6 October 2023
Sidhraj
South AfricaSetting / service/ facility/food
Stayed in October 2023
Reviewed: 2 October 2023
Stephen
South AfricaN/A
Stayed in October 2023
Reviewed: 21 September 2023
Vivek
South AfricaCatering for Vegetarian / Vegan needs to be reviewed. Very limited food available on menu's.
Good location, nice views from the venue. friendly staff.
Stayed in July 2023
Cuneo, Italy
Mossel Bay, South Africa
Rouffach, France
Penza, Russia
George Town, Malaysia
Khao Kho, Thailand
Juromenha, Portugal
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content