They gave me a room at the front of the hotel, on the street with noise coming up from the restaurants and their patrons. They did move me to room 102 after I told them I was not prepared to stay in a room permeating base noises from the music. Although the room is lovely, I would not want to ever be put there again.

I asked for Room 101 which was apparently booked long term by someone who smoked in their room. The staff were aware of this but did nothing about it. The person also played music loudly. Long term or not, they should consider everyone staying around them, and respect rules.

Stayed in March 2024

Excellent staff in all departments

Stayed in March 2024

Niks

Ruime kamer met goed bed en afgesloten parkeerplek

Stayed in March 2024

No solution during loadshedding, meaning power was simply off. Noise from a nearby building site every day except Sunday.

Size, style & amenities of rooms

Stayed in February 2024

The breakfast.

The staff was really kind and helpful and the room was really comfortable.

Stayed in February 2024

room door rattle when windy; toilet door

Stayed in February 2024

the only issue was that sometimes people were talking in the corridor going to reception, and late in the evening. Hotel should ask people to avoid talking loud because it’s a nuisance. Probably isolation was not great.

The room was very big and nice and even had a kitchenette. The bed was comfortable and the bathroom had shower and bath. The wifi worked well. One can have free coffee (espresso machine) in the reception area. Breakfast works with vouchers and you choose the place to have breakfast, worked fine and the place just next to the hotel was very good. The location is very good, in a nice area with plenty of restaurants, and within walking distance to downtown centre.

Stayed in February 2024

There was major construction being done on the building across the road. So it was quite noisy, but that is not the hotel's fault I guess. Another downside is that they don't have a generator so loadshedding is a bit of a pain.

Location is brilliant. It is close to everything! There are lots of places to eat and to shop for food close by

Stayed in February 2024

The bed was making a lot of noise

Stayed in January 2024

- noisy at night

- location

Stayed in January 2024

Very nice location, spacious, clean room, parking off-road possible,

Stayed in January 2024

to use the stairs when coming from the front door, the milk for tea was very limited;

the room met all my expectations, i wished i can extend my stay, location was close to many places we visited; i liked the breakfast at therapy the most, at egg head they insist on the 10% tip meanwhile their food was not excellent

Stayed in January 2024

The refurbishment is underway and shall improve the overall experience.

Hippo is the best value for money hotel in Cape Town. It is based in the best street in Cape Town. The studio like room is spacious, luminous, and functional with a perfectly equipped kitchen. The stay was as usual perfect for my need on this business trip. felt at home with all the convenience of an hotel.

Stayed in December 2023

Busy with construction, but they tried their best not to disturb us

Friendly staff, good wifi, safe location and very central

Stayed in December 2023

Nothing.

Location& room .

Stayed in November 2023

Location 24 hour reception Very comfortable room Excellent staff

Stayed in November 2023

We stayed for just one night but the room was amazing with a few over Lions Head and Signal Hill. The hotel is near to many restaurants and bars. Is was a nice stay.

Stayed in October 2023

The staff were amazing, very helpful and friendly. The hotel is close to a number of lovely restaurants and shops and central to tourist attractions. The room was spacious with a small kitchenette. This ideal for business or leisure travel.

Stayed in October 2023

Stuff are super friendly and helpful

Stayed in October 2023

The area is perfect the place is clean I'm happy

Breakfast must be served in the hotel.

Stayed in October 2023

Unfortunately due to the high winds the building awning on the top floor at the back of the building came loose at about 22h00 and it was banging the whole night. So although the bed was comfy i didnt get a good nights rest. I did get the gentleman on duty to come have a look at the problem from our sliding door at about 23h00 as the banging was unpleasant. It would have been nice if he offered us another room (if one was available) to ensure we got a good nights rest. The banging got worse through the night as the wind didnt subside. I also told the lady on duty in the morning about it. I hope that it has now been repair.

The hotel has such a great location with restaurants and entertainment so close. The staff were very friendly at reception when we checked in. Our room was neat and clean and the staff arranged for 2 beds as requested as i was staying with a friend.

Stayed in October 2023

Unidentified noise during the night. Building construction? on a Sunday night?? I did fall asleep though.

Location, location

Stayed in October 2023

The entrance was blocked by construction when I arrived at night and I had not been informed ahead of my arrival causing me to get stuck on the street with my luggage for a while before I managed to reach reception to let me in.

The room is spacious and the Wifi is good and allows you to work from the hotel.

Stayed in September 2023

Walk up stairs, no elevator but it is just a single flight of stairs. Wasn't an issue for us but for large luggage might be a small discomfort

Great location. We booked last minute and received a room upgrade. Comfortable suite. We didn't book a breakfast option but beautiful restaurants available in the area. A great stay.

Stayed in September 2023