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Reviews of Journey's Inn Africa Airport Lodge 3 stars

20 Gwarrie Road, Glen Marais, 1619 Kempton Park, South Africa

#15 of 61 B&Bs and Inns in Kempton Park

Guests' Choice

Review score

Based on 71 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    The linen was hard and scratchy. That’s the only thing that I didn’t like

    Stayed in March 2024

  • Reviewed: 22 October 2023

    9.0
    Easy stay location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carports a bit narrow

    Friendly staff and cosy place,room was big

    Stayed in October 2023

  • Reviewed: 2 September 2023

    8.0
    A pleasant stay is what we had.
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heater was not warm enough. It didn’t keep the place warm.

    The lady that received us was super friendly and the place met our expectation

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    We cannot find fault,had a good stay.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Delighted by the refreshing room scent upon arrival. Immaculate cleanliness throughout. The guesthouse is well-equipped with all essentials. Had a good experience there.

    Stayed in August 2023

  • Reviewed: 1 July 2023

    9.0
    facilities were in good working order, clean and friendly staff.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    very clean comfortable feels like home

    Stayed in July 2023

  • Reviewed: 24 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    It was perfectly situated for us, because we had to visit the Arwyp Hospital. Quiet suburb, with all the main shops nearby.

    Stayed in February 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable mattress but it just for a night.

    Neat and clean. Enough towels and toiletries.

    Stayed in January 2023

  • Reviewed: 17 December 2022

    7.0
    Good
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The honesty bar

    Stayed in December 2022

  • Reviewed: 11 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower, i think it was clogged as water was not getting out fast.

    I liked almost everything.

    Stayed in December 2022

  • Reviewed: 18 October 2022

    9.0
    Family
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    It's near to the airport and the beds were comfortable for us.I wish we had arrived earlier so that my kids could enjoy the swimming pool😊

    Stayed in October 2022

  • Reviewed: 12 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    nice location, near the international airport. we arrived late after 20p.m. and an airport transfer was organised so we could enter the lodge. Also a decent breakfast was served

    Stayed in September 2022

  • Reviewed: 2 October 2022

    9.0
    Short and sweet.
    • Business trip
    • Group
    • Twin/Double Room
    • Stayed 1 night

    Only recommendation would be have more electrical outlets available for charging of electronics.

    Great location and facilities.

    Stayed in September 2022

  • Reviewed: 16 July 2022

    8.0
    Nice cozy Place
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Location. Room size was good, Bathroom was large

    Stayed in June 2022

  • Reviewed: 26 March 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    the noise from the airplanes is something which comes along due to the location…..but the building structure is cheap hence one can hear next door’s noises and water pipe rushes ….ear plugs are recommended

    Staff is very friendly, even switched on the Bushveld TV for me….the honesty bar is very nice, I loved the marmite muffin

    Stayed in March 2022

  • Reviewed: 18 March 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    When arriving the staff was all sitting outside staring at us and watching us. Didn't feel very comfortable

    Setting is good. Everything is neat

    Stayed in March 2022

  • Reviewed: 3 January 2022

    7.0
    It was good but sad …. With very little change it could have beenvery good …
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no fridge and the 2 double beds put together for a bigger bed were very uncomfortable to sleep on. The matresses are possibly very old with a wire on the edge …. Not good. And then lastly suplies for tea and coffee were at the most for 2 cups with very little sugar available …. Very very sad …. For a nice place …. I suspect run by a man …. No offense but it need the touch of a women …

    The location is perfect ….

    Stayed in January 2022

  • Reviewed: 31 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 1 night

    The owner and staff (Paulina) where very accommodating

    Stayed in December 2021

  • Reviewed: 3 October 2021

    9.0
    Better than most
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The way the owner interacted with me and my wife. I felt that they are trusting and felt welcome from the first moment.

    Stayed in October 2021

  • Reviewed: 29 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast start at 6 but finish at 8.

    The place is clean and easy to find

    Stayed in April 2024

  • Reviewed: 28 January 2024

    10
    Secure,homely,convenient and comfortable
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    In the flight path so planes sometimes noisy going overhead as it is close to the airport

    Secure in gated complex

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Great experience
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The furniture.

    Not easily accessible because of road closure

    Stayed in December 2023

  • Reviewed: 3 December 2023

    1.0
    Good day I would like to inform you that I did not stay at Journeys Inn. Firstly getting to the
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Misleading pics on the site Good day I would like to inform you that I did not stay at Journeys Inn. Firstly getting to the Inn was very difficult with roads closed off, this was not communicated beforehand. Upon my arrival at the Inn, we were allowed on to the premises without any verification. On my way to reception I noticed the rooms,from outside, were untidy. The reception area was also very untidy and had an old partially tattered chair. I informed the lady at reception that I was not happy with what I saw and that I would not be staying. I also asked why the pics on Booking was so misleading. The lady then went to call the manager. The manager, Alida, came to reception and asked me what was wrong. I informed her of the issues I had. She became defensive and said that pool and gardens were neat. I wasn't going to sleep in the gardens so obviously I was not impressed. I then informed her that I would not be staying and asked if it was possible to get a refund. She was rude and said it was not possible. She rudely said to me that the Inn was a 3 star accommodation and that if I wanted better I should have booked elsewhere. I told her that it's fine and that I would put in a review upon which she stated that she would reply to it. I would like to say that I did not get any refund and that I was appalled by the manager's response. I understand that I should have canceled before time but as I mentioned previously, I was mislead by the pics on the website. This whole experience has left me with a very bitter taste. Kind regards

    I didn't stay at the Inn. I didn't like anything on the property

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in November 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was overpriced, and quality really low....from weak filter coffee to spoons in the jam jars expecting us to reuse the items after being used by other people, stale bread, terrible bacon and hashbrowns that were mushy.......the Breakfast overall needs an upgrade....

    Convenient location

    Stayed in September 2023

Showing 1 – 25

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