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Reviews of Lagoon Beach Hotel & Spa 4 stars

Lagoon Beach Road, Milnerton, 7435 Cape Town, South Africa

#170 of 203 hotels in Cape Town

Guests' Choice

Review score

Based on 4690 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    7.8

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Showing 151 – 175

  • Reviewed: 1 February 2024

    7.0
    it was ok
    • Leisure trip
    • Family with young children
    • Partial Table Mountain View King or Twin Room
    • Stayed 5 nights

    the dinner menu was awful did have much variety so we resorted to eating elsewhere.

    breakfast was ok just that it was too crowded

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Classic King or Twin Room with Bath and Shower
    • Stayed 2 nights
    • Submitted via mobile

    Gym needs an upgrade, breakfast not included and expensive

    Stayed in January 2024

  • Reviewed: 30 January 2024

    6.0
    Ok not great
    • Leisure trip
    • Couple
    • Classic King or Twin Room with Bath and Shower
    • Stayed 5 nights
    • Submitted via mobile

    The food was not good, limited TV channels, i was just disappointed with so many things.But your staff was lovely & extremely helpful

    The housekeeping was good.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Honeymoon visit
    • Leisure trip
    • Couple
    • Full Sea Facing King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hair dryer was missing on the second day. No lighting at the dressing table/ mirror. The mountain view overlooked a noisy public car park. On our first night (the Friday night) there were people partying in the car park with loud music from their cars late into the night and from 5am on the Saturday morning. Subsequent nights were better.

    Views and facilties. Excellent meal in The Brasserie. Main pool was pleasant and clean. The spa does an amazing "signature" massage. Staff polite and helpful.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Its location is great...
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Bath and Shower
    • Stayed 2 nights
    • Submitted via mobile

    The bed was awful, and if it's blowing in Cape Town the room will whistle as the wind hits the side of the building.

    It was a good hotel for a stop gap between locations, if you get a room facing the coast line and mountain it will make it feel like a great deal. We however had a room facing the road behind the hotel and the trainline.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    6.0
    Honeymoon
    • Leisure trip
    • Couple
    • Classic King or Twin Room with Bath and Shower
    • Stayed 4 nights
    • Submitted via mobile

    The staff, they tried to put us in a room with a window leading to stair hallway which was not stated in the booking website. Water not flowing for a day. We couldnt access our room twice. Had to ask security to solve it. Not enough el. sockets in the room.

    Breakfast were good, two swimming pools, location, great view, parking garage, on-site restaurant, quiet neighbourhood, člověk beach, cashless policy

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Bath and Shower
    • Stayed 7 nights
    • Submitted via mobile

    Shuttle service could be more frequent.

    Breakfast was fair. You need to cater for HALLAL.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Full Sea Facing King or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I had to waitto have space for a table during breakfast

    Is closer to the beach

    Stayed in December 2023

  • Reviewed: 26 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Partial Sea Facing King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bottom and the 3th floor swimming pool does not match with the Picture, specially the way it got organised, we had to make the chair next to each other to be able to chill with my wife, was no table in between to put your drink on it. Was so much noises from the Restaurant downstairs with a lot of people laughing, and at 7 AM was another group gathering by the reception and talking so loudly, was my worst sleep ever and couldn’t manage to do anything else the next day, just booked myself another hotel to sleep right through the day. Most important there is nothing Halal in both restaurants

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic King or Twin Room with Bath and Shower
    • Stayed 6 nights
    • Submitted via mobile

    No comment

    Yes. It was quite exciting. Beach and view are good.

    Stayed in December 2023

  • Reviewed: 24 January 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Bath and Shower
    • Stayed 1 night
    • Submitted via mobile

    Kids beds were not in the room after we were assured they would be at time of booking and hotel confirming the request

    Great location nice food

    Stayed in December 2023

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic King or Twin Room with Bath and Shower
    • Stayed 4 nights
    • Submitted via mobile

    The room service don't knock when they come to clean

    The view was beautiful

    Stayed in December 2023

  • Reviewed: 24 January 2024

    7.0
    Comfortable - right on the beach front
    • Leisure trip
    • Couple
    • Classic King or Twin Room with Bath and Shower
    • Stayed 1 night

    Our room was unlike some of the other rooms in that we in an 'alcove' and we could hear the neighbouring room's door bang shut.

    Easy check in. Plenty of underground secure parking. Bed comfortable. Spacious bathroom. Husband had nice evening meal

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Ok.
    • Solo traveller
    • Classic King or Twin Room with Bath and Shower
    • Stayed 32 nights
    • Submitted via mobile

    The fitness center is unusable. Super old and the machines are mostly broken

    Friendly staff

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Beautiful stay for holiday.
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Bath and Shower
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful hotel Good food Good staff

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Standard Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Convenient location and the best part is that the hotel is situated next to the beach 🏖️

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Good value for money. Excellent views and right on the Atlantic Ocean
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Bath and Shower
    • Stayed 3 nights
    • Submitted via mobile

    All went well. All things were taken care of as needed. Nothing that I didn't like or was extremely unhappy about.

    Room was comfy although be sure to check if the siding doors lock. Excellent views. Staff very friendly and helpful. Breakfast was the standard hotel breakfast should include local cuisine as well.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    7.0
    It was great I will definitely do it again
    • Leisure trip
    • Family with young children
    • Full Sea Facing King or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Variety of food is limited, can’t be in Cape Town and seafood is only offered as a platter.

    Beach is a walking distance and indoor pool is big

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Could give it 10/10 if they served breakfast
    • Leisure trip
    • Couple
    • Classic King or Twin Room with Bath and Shower
    • Stayed 3 nights
    • Submitted via mobile

    They don’t serve breakfast

    Clean friendly staff

    Stayed in January 2024

  • Reviewed: 17 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Classic King or Twin Room with Bath and Shower
    • Stayed 4 nights
    • Submitted via mobile

    Kind of old hotel

    N/A

    Stayed in December 2023

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Bath and Shower
    • Stayed 3 nights
    • Submitted via mobile

    As my son and I were sharing a room we booked twin beds but got a king size instead

    The staff at the hotel were brilliant. I left my mobile in an Uber on the way from the airport and the person on reception that m evening was so helpful in assisting me to track it. We ate in the hotel restaurant. This was very good we had excellen steak and wine. The quality was good and excellent value for money

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Excellent
    • Business trip
    • Solo traveller
    • Partial Table Mountain View King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff friendly

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    It was a lovely, comfortable, relaxing environment. Peaceful and quite.
    • Leisure trip
    • Family with young children
    • Classic Courtyard Facing King or Twin Room
    • Stayed 6 nights

    Please pay attention to the curtains, had an issue when closing them. The breakfast line for eggs was too long. I suggest there be a second egg station. Nuts were not provided especially for myself trying to maintain cholesterol levels Television channels were not accommodative of some channels in South Africa like channel 161 & 140.

    The room was clean and the bed made timeously, bedding was clean. Bathroom was cleaned daily with towels replaced. The breakfast was fresh and tasty, enough choiced accormmodating to vegetarians. Kiddies play room, spa, swimming pool and gym were perfect.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    BEST BIRTHDAY WEEKEND EVER
    • Leisure trip
    • Couple
    • Full Sea Facing King or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing specific, but a better TV would be nice

    Ocean views, location, the staff

    Stayed in January 2024

  • Reviewed: 15 January 2024

    6.0
    was comfortable enough for the time we spent in our apartment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 5 nights

    The maintenance on the unit needs to looked into as the sliding doors to the garden are rusted and did not close properly.

    The space of the unit. The location not to bad was on the ground floor with access to the garden. The rooms where adequate but lacked charisma.

    Stayed in January 2024

Showing 151 – 175

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