38 Long Street, Cape Town CBD, 8001 Cape Town, South Africa
#100 of 205 hotels in Cape Town
Guests' ChoiceBased on 633 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
9.3
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 18 May 2024
Ulrich
GermanyAll fine!
Hotel is best value!
Stayed in May 2024
Reviewed: 15 May 2024
Mavis
South AfricaThe idea of having a sky bar and accomodation on the same floor not ideal as it forced to close early.
The location is great and central. Easy to walk to museums and accessible to public transport
Stayed in May 2024
Reviewed: 14 May 2024
Harry
South AfricaThe Airstreams need a little TLC. They've obviously been there a while and a few items are coming loose or need attention.
Unique experience. Loved the rooftop area and sleeping on the roof in an airstream in the CBD of Cape Town. Also loved the dinner theatre show in the hotel.
Stayed in April 2024
Reviewed: 10 May 2024
Louis
MauritiusNice welcome, Room was clean,nice staffs, nice foods. Hotel is well situated.
Stayed in April 2024
Reviewed: 9 May 2024
Gavin
South AfricaBathroom needs attention especially the mould in the shower
Very friendly staff, especially at the rooftop bar. Comfortable bed with Good coffee and breakfast.
Stayed in May 2024
Reviewed: 30 April 2024
Alexander
South AfricaSmall parking facility.
Unique design and interior. Clean, fresh room.
Stayed in April 2024
Reviewed: 30 April 2024
Stefanus
South AfricaRoom could have been aired a bot before arrival.
All in all good experience. Staff very friendly and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Charice
South AfricaWe struggled with the lock of the door. However the staff was there immediately to assist
Staff is friendly and accommodating Roof top bar was awesome Love the rustic look and feel of the hotel The old style lift was cute Value for money Great breakfast Coffee machine in room great touch
Stayed in April 2024
Reviewed: 21 April 2024
Celina
South AfricaCloser to the bus station
Stayed in April 2024
Reviewed: 18 April 2024
Tatum
South AfricaThe fact that the lifts was working, there was issues with parking even tho we arranged to have parking.
The staff was amazing,very helpful and very professional.
Stayed in April 2024
Reviewed: 14 April 2024
Jennifer
United KingdomOnly thing was really didn't like being in a room with no natural light through the windows (due to them opening out to a inner walled area, covered up above). We were not able to change rooms as there were no other ones available which is fair enough. Luckily we were out all day most days, but might be worth just requesting a room with natural light if that is something that bothers you.
Very lovely room itself, clean and well presented. A nice vibe in the hotel, fun and the staff are friendly and helpful. Breakfast choice was varied and tasty. Recommend a stay!
Stayed in April 2024
Reviewed: 8 April 2024
Paula
South AfricaAircon broken, never got fixed. Breakfast not the best
Location, staff, restaurants
Stayed in March 2024
Reviewed: 7 April 2024
Amanda
AustraliaLift breaking down was a bit of an inconvenience but the porters did a great job of getting our bags downstairs for us. Only 3 floors so not too much of a climb.
Quirky and fun. Very comfortable with the oldest lift in Capetown (which broke down a couple of times). Rooftop bar was fun with Slipstream caravans to stay in and Alice theatre restaurant was a great surprise with an adults version of Alice in Wonderland during a set menu dinner. Wish we had longer there to enjoy it.
Stayed in March 2024
Reviewed: 29 March 2024
Bas
South Africathe elevater did not work
Braekfast was good. Location was good.
Stayed in March 2024
Reviewed: 29 March 2024
Stefanie
GermanyThere was a private bday Party on the rooftop so we were not able to use it. Our Car was parked from the Staff away from the hotel and on our departure day we needed to walk around the streets in Order to find it.
Central and nice breakfast choices
Stayed in March 2024
Reviewed: 28 March 2024
Selu
South AfricaThis hotel is great and the staff is helpful. Also, their breakfast exceeded my expectations. So good!! Will definitely return!
Stayed in March 2024
Reviewed: 24 March 2024
Carmen
South AfricaSadly, things seemed a bit rundown, broken blinds, lift not working, dirty menus, dirty cutlery, dirty carpets, same music on repeat etc. Time for a refresh?
Friendly attentive staff, quirky funky artistic atmosphere. Airstream trailers on rooftop still the coolest thing ever. Nice touches in our airstream trailer for a special occasion. Thank you!
Stayed in March 2024
Reviewed: 21 March 2024
Kerensa76
United KingdomThe room itself needs some love. 314 has no outside view and whilst I am sure This is reflected in the price it still isn’t ‘budget’ . This isn’t made clear on booking (if it was I would have taken a different option). To be in a darkened room with SA weather is v sad. Several issues with the bathroom too unfortunately.
The staff are superb, kind, helpful, fun, happy to talk if you want to. Common areas of the hotel are really lovely. Breakfast was great.
Stayed in March 2024
Reviewed: 21 March 2024
Janeke
United StatesThe international plug in my room burned out my GHD hairdryer within a second of switching it on , it was reported to staff but no feedback, bathroom of room 207 needs a paint as there are some rusty areas on wall, shower has lots of grime (needs a proper clean), no proper tv channels, no remote to work the tv’s airconditioning in rooms barely cooling the rooms, carpets in hotel need to be replaced (looks old and full of old marks)
Friendly staff, hotel situated jn the heart of Cape Town (good location), very good breakfast, neat rooms, good clean linen, good beds and pillows, the architecture of the building is beautiful, the rooftop views are stunning, the old escalator still in good working order
Stayed in March 2024
Reviewed: 16 March 2024
Maria
SpainThe location is not the best.
Clean, comfortable bed, good breakfast
Stayed in March 2024
Reviewed: 12 March 2024
Paula
South Africaair con was broken and saturday night was very noisy
location for the start of the CT cycle tour was good and close to good restaurants, staff friendly
Stayed in March 2024
Reviewed: 8 March 2024
Alun
United KingdomNothing
Local hotel full of South African culture. Staff were amazing. Breakfast was fab. Room bar is lovely would stay there again
Stayed in February 2024
Reviewed: 7 March 2024
Gregory
United KingdomWould have been better in our original booked room but still a great experience
Staff were lovely and really helpful and hotel itself was great and food was excellent in the bar/coffee shop area. Requested a superior room but the hotel booked us into an airstream trailer on the rooftop terrace on a decked area (one of 7) which was quirky but small. There are stairs up to them once out of the lift so not good for anyone with mobility issues
Stayed in February 2024
Reviewed: 5 March 2024
Sunil
United KingdomSomething
It’s central location and history of the building
Stayed in March 2024
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