The roads leading up to the property were terrible. The shower was not clean. The “cleaning” of the room itself was not thorough. Towels were not replaced.

The staff were very helpful and kind. The food was great. It was so serene and peaceful. AC was functional. Water was hot 24/7. Perfect place for relaxing. WiFi was so efficient 10/10.

Stayed in April 2024

Firstly booking.com makes it impossible to change, and especially cancel a booking. Why we keep using them, I'm not sure. Panzi Lodge itself is well situated an easy 30 minutes from the Kruger National Park. Also nearby to the Panorama Route. However, the room we had was dirty and grimy. The furniture needs a new coat of paint at very least. The tub chair with faded pullover covers had a broken leg. The bedside lampshades were loose and ready to fall off. The loose, stained headboard banged on the wall when rolling over in your sleep. Very basic, simple and outdated decor. The indoor shower should be demolished. The tikes were mouldy and dirty, the shower head hasn't been cleaned in a long time. At least we had floor tiles - our second room for our daughter had no tiles, only a polished concrete floor which led to her slipping when wet. The basin tap trickled water out so slowly, and was never repaired after two requests. The stinking plumbing was eventually masked by another chemical, but returned after 2 days. The toilet was very small and we were not able to flush it until after two attempts at repairs. Even then, it then ran the entire night. The outdoor shower was poor and overlooked by a neighbouring unit. The wooden walkways to the rooms were slippery when wet, but with no warnings, causing a minor sprained ankle for us. However, the unguarded bridge railing (not to safety regulations and standards) could result in a serious fall to the river bed below. DEFINITELY NOT SAFE AT ALL FOR SMALL KIDS., nevermind adults. The staff even admitted to slipping on the same walkways, but offered no particular help to me who sprained my ankle. The boarding-house style dining area was mostly self service. The admin staff were pleasant but did not seem to manage staff, cleaning, cooking, etc very well. The reception/office desk was part of the open dining area, so phone calls, staff disputes, etc were all handled in front of guests.

The chalets are spread out

Stayed in April 2024

The gravel road

The location, tranquility of the area, the hospitality from Irene and the staff, and the food was great 👍

Stayed in January 2024

Dinner was bland, had to improvise with their chilli sauce. There was skipping of room being cleaned.

The area is lovely & peaceful. The breakfast was nice & an outside shower is a beautiful feature. The hosts are lovely ladies :-)

Stayed in September 2023

The room are very small Bathroom doesn't smell well The outdoor shower doesn't have much privacy The breakfast wasn't that impressive

We liked the rooms appearance and structure

Stayed in December 2022

the route isn’t sedan friendly, unsatisfactory pool, not loadshedding friendly for a business, old setting …needs to be modernised abit,

great food, friendly staff, perfect location and facilities

Stayed in December 2022

Food was average The breakfast packs was of low quality, it consisted of ham sarmies, boiled egg and a yogurt, of which is alright but not twice in a row. The younger reception staff are very loud, extremely talkative and interrupts when people are speaking to each other, and the topics they spoke about is inappropriate for guests, which in turn hinders the privacy and romantic atmosphere a couple would want. The pool was not fairly maintained and also no generator during loadshedding. After dinner, it's bed-time, no fire to enjoy and the bar is closed. The bar was "self-service" even though staff were there and lastly, the septic tanks were emptied while people were at the lodge, the smell was awful - in my opinion they could offer guests a complimentary drive while the septic tanks are being emptied

Rooms are beautiful, outside shower is heaven. Charmaine is an exceptional manager and knows exactly when and how to accommodate visitors. The lodge is close to Orpen Gate In general the lodge is very peaceful

Stayed in December 2022

At the time we stayed, the owners and their family and friends were also staying at the lodge. They, and the staff, were all very friendly, helpful and welcoming but at breakfast/dinner we felt very excluded as we were the only 2 people not included at the large communal table.

The lodge was lovely, it had a small pool and the breakfast and dinner were good.

Stayed in August 2022

This place is definitely not suitable for elderly people. You have to walk for ages to get to the dining room on rickety paths. The food was definitely not on lodge standards. No tv, no drinks allowed in the room. Not worth paying R5 000 for two nights.

The room was quite nice, but no TV.

Stayed in June 2022

the food wasn’t really great. could benefit from having a chef on the property.

loved my room: tranquil. got to see a few game from my bed which was wonderful. the staff are great, Charmaine is wonderful and made me feel right at home and knowledgeable about the area and activities

Stayed in April 2022

The location is overpriced

Staff was friendly

Stayed in January 2022

I am not a fan of the school like dinner approach when it came to eating at this establishment. I would have preferred to be given even a small menu with a couple of choices to select from rather than being informed of what I would be eating, having it dished up and brought to me with no idea of what the portion size would be or for instance when eating a steak, not being asked how I would like it to be cooked but instead given a very overcooked piece of meat. Buffet would have been a better option if having a menu is not.

The friendliness of the staff, with helpful tips on where to go and what to see in the area was very helpful. Also I have dietary requirements which were quiet strict and even in their remote location, they ensured I had plenty of options at breakfast. The units where situated not close to each other, so you got the sense of being secluded in the bush. Watching a bok come past and eating outside my room while still in bed was a bonus.

Stayed in August 2021

The food could have been more imaginative. We thought it was more in tune with basic plain home cooking rather than what you might expect when staying in a Lodge.

The staff were amazing and the location, venue and facilities were good. We were made very welcome. We liked the honesty bar and the range of wines available.

Stayed in November 2021

The unit we were in was very close to the next unit which mean we couldn't use the outdoor shower comfortably. We also had very noisy neighbours who drowned out the sound of the bush at night

The staff was extremely friendly, the location is really good and close to the Kruger and the meals were good.

Stayed in September 2021

none

it’s so beautiful and peaceful.

Stayed in September 2022

The mosquito net was not clean. It had old dead insects on top. The wash basin in the bathroom was a bit dusty with dead insects.

The property was great, the rooms offer incredible privacy… The location is so calm and peaceful, the staff was friendly.

Stayed in November 2021

The staff was extremely helpful and friendly. Charmaine and the others deserves recognition really. It was worth the 7hr drive.

Stayed in October 2021

The gravel road that lead to the lodge was long and it was not good for my small car😪 activities were far from the location only the game drive was inside

Educational game drive from our tour guard, the Tranquility was just wow... friendly staff, clean rooms and amazing breakfast and dinner❤

Stayed in September 2021

The food was so great and the staff so friendly

Stayed in July 2021

It was quite far and the roads were bad

Rooms were cozy, staff was great and attentive

Stayed in November 2023

The room was not once cleaned in the week we stayed. I had to ask for clean towels. The food was really over cooked and tasteless.

Stayed in October 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023