191 OR Tambo Parade, 4056 Durban, South Africa
#52 of 85 hotels in Durban
Guests' ChoiceBased on 7822 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
8.6
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 February 2024
Brighton
BotswanaElevator, how it looks inside
It’s near the beach and has a sea view, walking distance to the the beach, nearby restaurant where you can get dinner and for dates. Nice room and clean and sheets are changed every day
Stayed in February 2024
Reviewed: 23 February 2024
Constance
South AfricaThe mats in the hall way can be replaced.
Breakfast was very nice
Stayed in February 2024
Reviewed: 23 February 2024
Tabisa
South AfricaShower so small
Comfortable bed and nice breakfast
Stayed in February 2024
Reviewed: 23 February 2024
Nolwazi
South AfricaWe had to use stairs the lifts were not working..the security is not tight🥲. The lady named asanda who was dishing out breakfast at the dining hall she’s very rude and has no hospitality
The view is very beautiful and the beds were comfortable and linen was clean
Stayed in February 2024
Reviewed: 22 February 2024
Lungile
South AfricaThe door in the left it a no no for me, I didn't like.
The room was good and the dinning room 👌, food was good.
Stayed in February 2024
Reviewed: 22 February 2024
Maesela
South AfricaWalk at night can be dangerous due to street dwellers opposite the hotel.
Near the beach fresh ocean breeze, near bus and taxi's to the boats and places around Durban overall was comfortable the breakfast was amazing great variety to choose from.
Stayed in February 2024
Reviewed: 22 February 2024
Thenjiwe
South AfricaThe carpet is old .
I liked the buffet and view.
Stayed in February 2024
Reviewed: 22 February 2024
Sabelo
South AfricaWe had small beds
The location, the bedroom set up the breakfast was toooo nice and the ladys that helped us were very friendly
Stayed in February 2024
Reviewed: 22 February 2024
Nzuza
South AfricaSome of the locks on the door were broken. The lifts weren't the best trip, I preferred taking the stairs. The lift is very old-fashioned and could be replaced for a more modern fit. The bathroom is very small. Both street and alternative parking are not the greatest setup.
The rooms exceeded the expectations of what we saw on the website. The place is clean and well-kept, and the bathroom was sparkling clean. The sea view was refreshing. Breakfast was delicious, and the STAFF? The most friendly bunch of human beings. Impeccable hospitality.
Stayed in February 2024
Reviewed: 21 February 2024
Susan
South AfricaThe bed is too soft, maybe it's time for replacement. We spied about 2-3 cockroaches in the room. When we went for breakfast the door to the dining room was not accessible from outside we had to wait for the worker who was busy at that point to open for us. The food was good but the fruit salad was not fresh because the fruits were soggy and the yogurt was pretty runny. The parking issues were left for us to sort out and we were charged the daily rate and parking time is 6pm-6am!...who wakes up at 6am on holiday to collect a car just to avoid extra hourly rate that is charged. We suggest you negotiate with the parking lot on behalf of your clients to relax the times. We learnt that other hotels around have a special arrangement for that.
The receptionist was welcoming, so was the security personnel. The room was clean, linen good. Like the fact that breakfast is served on the premises and there's a variable choice.
Stayed in February 2024
Reviewed: 21 February 2024
Busisiwe
South Africamy bed sheet was not changed.
My room was k loved the bed size.
Stayed in January 2024
Reviewed: 20 February 2024
Sizwe
South Africathe view from our room
The room was very clean and staff friendly
Stayed in February 2024
Reviewed: 20 February 2024
Govindsamy
South AfricaThe breakfast could be better. No waiters to usher. Tea and juice containers get quickly used.
Stayed in February 2024
Reviewed: 20 February 2024
Sanelisiwe
South AfricaNothing
Every thing was perfect. All of them were perfect
Stayed in February 2024
Reviewed: 19 February 2024
Mbusowemvelo
South Africanothing.
Breakfast was excellent and rooms were perfect.
Stayed in February 2024
Reviewed: 19 February 2024
Mtshali
South AfricaEverything was perfect 👌
Rooms very clean
Stayed in January 2024
Reviewed: 19 February 2024
Basiami
South AfricaI didn't have the perfect view of the beach from my room. I would have preferred to be at least on the fourth floor
The breakfast was amazing. And the location of the hotel is great because it's next to the beach
Stayed in February 2024
Reviewed: 19 February 2024
Noxolo
South AfricaNothing, all things we good
The breakfast was lovely
Stayed in February 2024
Reviewed: 19 February 2024
Zama
South AfricaMy only problem was the cockroaches that all over the floor as soon as you open the door to your room. I hate cockroaches
I loved the breakfast and location.
Stayed in February 2024
Reviewed: 19 February 2024
Ncayiyana
South AfricaThe location was superbeautiful,friendly n welcoming staff. Nice n variety of breakfst
Stayed in February 2024
Reviewed: 17 February 2024
Nolwazi
South AfricaAesthetics!
Well located and the breakfast was great
Stayed in February 2024
Reviewed: 16 February 2024
Esther
South AfricaI enquired about airport shuttle and was informed they have a shuttle.when I checked out I asked when the next shuttle service to the airport will be,I was told they do not have any existing shuttle services.yhie was disappointing as I had to find an Uber and I was running late for my flight
Spacious room,clean.comfortable bed. Accessible to main attractions.
Stayed in February 2024
Reviewed: 16 February 2024
Dimakatso
South AfricaThere were not enough chairs in family rooms, we had to sit on the beds
The breakfast was delicious and on point, the staff was very helpful and friendly. The place is near the beach and other restaurants
Stayed in February 2024
Reviewed: 15 February 2024
Jacky
South AfricaThe method of booking, I booked two family rooms by mistake but no one helped me to cancel the other room
Breakfast was so delicious, room was very clean and the view was so amazing
Stayed in February 2024
Reviewed: 15 February 2024
Winny
South AfricaIron not in good condition
Clean reasonable price
Stayed in February 2024
Dubai, UAE
Málaga, Spain
Leipzig, Germany
Pipa, Brazil
Saas-Grund, Switzerland
Dambulla, Sri Lanka
Briançon, France
Mikulov, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content