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  5. Reviews of Pearls of Umhlanga

Reviews of Pearls of Umhlanga 5 stars

6 Lagoon Drive, 4320 Durban, South Africa

Review score

Based on 207 hotel reviews

6.0

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.8

  • Location

    8.7

  • Facilities

    7.0

  • Staff

    6.9

  • Value for money

    6.6

  • Free WiFi

    5.9

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Showing 1 – 25

  • Reviewed: 6 February 2022

    7.0
    Great establishment and facilities.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights

    The beds were not comfortable.

    Location is excellent. Best ocean view in Durban.

    Stayed in January 2022

  • Reviewed: 11 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bed was terrible and we booked the room with breakfast but we didn't get that breakfast

    The room was clean and i liked the system of biometrics they're using its safe

    Stayed in January 2022

  • Reviewed: 5 January 2022

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights

    No sea view, in fact the view was of a construction site, and at 7am in the morning they started banging which was very annoying. I was under the impression the apartment had a sea view, so it was very disappointing! Also we stayed on the 15th floor which was very high, and I do no like lifts, in hindsight, we should not have stayed there. Also it was very expensive! We will not be back.

    The beds were comfortable and the apartment was very clean

    Stayed in December 2021

  • Reviewed: 2 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    However the fact that we have to pay for them to clean the rooms and checking in was a hassle, we were only notified 2 daya before that the apartment is private owned, the fact that we had to buy our own utilities like washing liquid

    The room was nice and clean

    Stayed in December 2021

  • Reviewed: 20 December 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Better staff attitude, beach access can be arranged… Booking made no mention of it being at pearls sky… I thought would be pearls on the beach… bed is small and springs are worn needs to be replaced

    No breakfast, not much to like. No beach access

    Stayed in December 2021

  • Reviewed: 20 December 2021

    7.0
    Stay was beautiful.
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Bed needs to be replaced.

    Stayed in November 2021

  • Reviewed: 18 December 2021

    7.0
    PEARLS GREAT
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 3 nights

    SEE ABOVE

    The pearls was lovely. The flat we booked was nice but some problems. The aircon did not work at times. The beds and bedding needs a upgrade. The chairs on balcony was broken and inside carpet needs a cleaning. The rest was fine.

    Stayed in December 2021

  • Reviewed: 13 December 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights

    the bed was not comfortable the iron was dirty and made stains on my clothes

    the security is tight

    Stayed in December 2021

  • Reviewed: 5 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The security gaurds were very kind

    The bed needs to be changed, it's not comfortable at all.

    Stayed in November 2021

  • Reviewed: 30 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights

    There was very impersonal communication with the host

    Stayed in November 2021

  • Reviewed: 19 November 2021

    6.0
    Okey but did not live up to expertations.
    • Business trip
    • Group
    • Apartment with Sea View
    • Stayed 2 nights

    Very simple decoration. Hole in one wall. Impersonal and cold atmosphere in the flat. Hard beds.

    Location

    Stayed in October 2021

  • Reviewed: 13 November 2021

    5.0
    Location was absolutely fabulous
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 4 nights

    The room was not very clean and the bedsheets were soiled and there was loose hair on the sheets. It seemed like the beds were not dusted properly or perhaps the sheets had not even been changed. It was quite filthy and there was dust and litter under the bed. They are very poor in terms of changing towels daily. Lifts take incredibly long to come.

    There is no breakfast included in the room as it is an owner apartment. Location was absolutely perfect with easy access to the surroundings. Lovely vibe in the area.

    Stayed in November 2021

  • Reviewed: 3 November 2021

    6.0
    Good
    • Business trip
    • Group
    • Studio with Sea View
    • Stayed 2 nights

    The linen was not clean, it has yellow stains in it

    The Ocean view was amazing

    Stayed in November 2021

  • Reviewed: 30 October 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room was dirty, scruffy, shower leaks, door didnt close, handles missing from cupboards, cupboards didnt close properly. Curtain was broken.

    Location was great

    Stayed in October 2021

  • Reviewed: 14 October 2021

    5.0
    Pearls Stay for work!
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Bed was sunk in/Both bedside lights broken/Only two hangers in cupboard/Smeg stove top did not work!

    Central/walking distance.

    Stayed in October 2021

  • Reviewed: 25 September 2021

    7.0
    Was good, very relaxed
    • Leisure trip
    • Solo traveller
    • Studio with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Wifi details, an iron and iron ironing board, shining of cutlery, mirrors.

    View provided.

    Stayed in September 2021

  • Reviewed: 16 September 2021

    7.5
    Good
    • Leisure trip
    • Solo traveller
    • Standard Studio.
    • Stayed 2 nights
    • Submitted via mobile

    1. There was no power from 10pm to 5am on the first night of my stay due to internal maintenance. Room got very hot and stuffy at night. Was 2. Although i Stayed on the 27th floor, there was a lot of noise at the construction site opposite the hotel 3. Was not told that there was not going to be any room cleaning service 4. Mattress ?

    Unit was cosy and tidy Good location with a variety of restaurants nearby

    Stayed in September 2021

  • Reviewed: 13 September 2021

    7.0
    Good value for what we paid
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bed and view

    Location

    Stayed in September 2021

  • Reviewed: 1 September 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There was no hairdryer , I wish we knew earlier that it was booked via an agent , should have provided at least some tea amenities and there is a charge for the room to be cleaned , I wished this was mentioned at the time of booking

    I love the location , the view , the apartment was clean and comfortable,

    Stayed in August 2021

  • Reviewed: 30 August 2021

    6.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 4 nights

    The person that assisted me did not even give their name and was quite abrupt when I questioned a few things.

    Location was prime and the apartment was very neat and tidy.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    5.0
    Bad night sleep
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Bed and pillows were extremely uncomfortabke3

    Privacy

    Stayed in August 2021

  • Reviewed: 16 August 2021

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights

    The view from the room was great and the support to check in was amazing. All the necessary information was shared on time and made things easy. However, the room had cockroaches, the table was unstable, window handle was broken and the curtain was not closing.

    Stayed in August 2021

  • Reviewed: 16 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio.
    • Stayed 2 nights
    • Submitted via mobile

    No table and chairs to dine at. No utensils to prepare food. Thought booking was with hotel, not private.

    Neat and spacious for a studio.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    5.0
    OK
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights

    There was a broken lamp in the cupboard, broken chairs on the balcony, a whole in the duvet cover , the crockery and cutlery was in bad shape .

    The location

    Stayed in August 2021

  • Reviewed: 8 July 2021

    7.0
    Our stay at the Pearls was average wd def not stay there again
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 4 nights
    • Submitted via mobile

    We arrived on a Sun so noone cd check us - had to rely on security to take us up to room which was a mission everytime we wanted to enter the hotel There was no wifi in the room - highly frustrating complained to owner who did nothing about it! Towels were like rough sandpaper I wdnt want to use t them on my dog as they were so hard Cleaning service was additional Would def not book there again

    Liked fhe location

    Stayed in July 2021

Showing 1 – 25

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