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Reviews of Pilot Inn Accommodation

49 Commissioner Street, 1619 Kempton Park, South Africa

#55 of 61 B&Bs and Inns in Kempton Park

Guests' Choice

Review score

Based on 81 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.3

  • Location

    6.8

  • Facilities

    6.3

  • Staff

    7.0

  • Value for money

    6.5

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 17 April 2024

    5.0
    The place is stuffy if you have sinuses please don’t even think about it
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The owner is very strict, he doesn’t hand you a key or a remote you have to wake him up if you wanna go somewhere and he is an old man

    It is in a safe neighbourhood

    Stayed in February 2024

  • Reviewed: 7 February 2024

    6.0
    Review
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I only got access to the room, should i have needed to leave the property for any reason i would not be able to get into the property again without making contact with the staff at the property for them to let me in.

    Place is clean, the room i was in is specious and comfortable.

    Stayed in February 2024

  • Reviewed: 8 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is next to the airport

    Stayed in December 2023

  • Reviewed: 14 September 2023

    6.0
    It was alright.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Nothing

    Breakfast was not included in the price.

    Stayed in September 2023

  • Reviewed: 15 July 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    1. It was so cold. There was no heating 2. They did not provide bathing soap

    Location to airport

    Stayed in July 2023

  • Reviewed: 18 June 2023

    6.0
    Very cold , no heater,
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Forced to sleep on one bed but we booked 1 room with 2 single beds

    Cleankibess

    Stayed in June 2023

  • Reviewed: 11 September 2022

    5.0
    safety is guaranteed,,
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    the fact that water was cold, and apparently because there was loadshedding. not so very clean, a bit of dust on the dressing table and the table mats.

    there was no breakfast

    Stayed in September 2022

  • Reviewed: 9 August 2022

    5.0
    No Services or concern about my property. Messy outside.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check above.

    I’m traveling alone, host let someone come and steal my food. The man was with a man I had just left. Him and the man were mad because I took what I had bought/ordered from the store. His friend was a thief and I left, so this man came and stole what I had.

    Stayed in August 2022

  • Reviewed: 11 April 2022

    7.0
    value for money , pleasant hosts .... not being able to dine in your room not included in descriptio
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    NA

    Did not have breakfast .... location is central

    Stayed in April 2022

  • Reviewed: 26 September 2021

    7.0
    Good
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The was no TV

    N/a

    Stayed in September 2021

  • Reviewed: 30 March 2024

    2.0
    I would no reccomend anyone to this place
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Linen on bed was dirty ,no kettle microwave or iron in the room shower and batnroom.was not properly cleaned

    10mins drive from Or Tambo ,the property was secure

    Stayed in March 2024

  • Reviewed: 3 March 2024

    1.0
    Pilot Inn owners are rude
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Their attitude towards guests. As a host you can't be rude to your guests. You talk politely especially when they haven't done anything wrong to you. I hated being chased out of a place I paid for like i'm a criminal or dog. So they expected me to wait outside. What if something could've happened to me. They were not bothered about my safety at all. No I hate that place. I wouldn't recommend it to anyone.

    Check out time was 9 o'clock. They switched off electricity and water at 8:55 while I was still in the shower. Finished about 5 minutes after checkout. I went outside to wait cause my clothes were already packed. They said I must leave their premises and wait for my ride outside the yard. When I questioned that they chased me out with a taser. A whole entire taser as if i'm a criminal or did something wrong. I had to wait outside the gate, where I felt unsafe. Where as earlier on they were rude to me when I asked for laundry soap to wash my underwear. Instead of saying it politely that they don't provide it their response was so rude. The place is okay but the service is very poor. They're very rude and insolent people.

    Stayed in March 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The host and his wife was super friendly and very helpful.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    1.0
    Not comfortable.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff: that old man and woman are very unfriendly and use horrible words when speaking to clients, like "when are you leaving the premises?", "should we lock the door?". When you're in there it's like you're a little child, being asked nasty questions.The notice board next to the shower for guest is also harsh i.e. "save OUR water", thus you're even scares to shower properly. I couldn't wait to leave.

    I liked the quietness indoors.

    Stayed in January 2024

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sometimes TV set in room is important if we struggle to sleep. I would like the property to have or install TVs.

    I liked the place, it was good for the price charged. I wouldn't ask more.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Daniel attitude who's apparently the owner was very very rude..he chased us out of his primeses as soon as his check out time of 0900AM we begged to sit in the lobby he denied...

    Nothing at all...the owner Daniel is very very rude he had to chase us out of the primes as soon as 0910AM even if we pleaded with him that our ride was coming...very racial behavior

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    The pilot..veterans
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Late arrival?

    Nice gate, nice name

    Stayed in November 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really there is a convenient store nearby

    Friendlies and the Bible on my bedside was superb experience

    Stayed in September 2023

  • Reviewed: 7 September 2023

    4.0
    Terrible
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    There was some person making noise in early morning hours around 2am for almost 2 hours. The person was screaming and banging door and windows. The owner's phone was unreachable the matter that compromise the safety of visitors. There is no security in the premises.

    The room was spacious

    Stayed in September 2023

  • Reviewed: 28 July 2023

    2.0
    Very poor
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There was not even a welcoming cup of coffee or something. Although there is no breakfast please have a kettle so guests can at least have coffee.

    The location is fine.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Cold water

    Stayed in July 2023

  • Reviewed: 3 July 2023

    1.0
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 12 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    goo

    Stayed in January 2023

  • Reviewed: 10 February 2023

    1.0
    Horror motel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Firstly the owners are old verkramte Afikaner couple, whom I perceive to be racist, they were very hostile and unwelcoming, we only stayed one night of the two night booked and we did not even bother to ask for a refund 😉

    Nothing, the place was dinghy and dodgy, the door was making noice the whole night

    Stayed in February 2023

Showing 1 – 25

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