22 Esplanade, Beach Front, 5201 East London, South Africa
#8 of 12 hotels in East London
Guests' ChoiceBased on 1190 hotel reviews
7.4Cleanliness
8.2
Comfort
8.1
Location
8.7
Facilities
7.5
Staff
8.2
Value for money
7.6
Free WiFi
5.1
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End of dialog contentReviewed: 25 April 2024
Zweliyaduma
South AfricaThe carpets need to be thoroughly cleaned or changed
Location
Stayed in April 2024
Reviewed: 6 March 2024
Fftravel
South AfricaI missed a buffet dinner but I know the hotel wasn't that full so I understand. Tea and coffee supplies in the room where very limited.
Thank you for arranging the front sea facing room. I really appreciated your kindness in doing that. My No1 hotel in EL.
Stayed in March 2024
Reviewed: 16 February 2024
Ayanda
South AfricaThe facilities inside the room. The smell in the room, too staffy.
The warm welcome from the staff. The parking lot. The look and style of the lobby. The friendliness of the entire staff.
Stayed in November 2023
Reviewed: 1 February 2024
Klaas
South AfricaThere is no fridge, plates and cutlery
Stayed in January 2024
Reviewed: 27 January 2024
Avumile
South AfricaA suit without fridge
Stayed in December 2023
Reviewed: 25 January 2024
Norman
South AfricaAverage.
Stayed in November 2023
Reviewed: 17 January 2024
Malingo
South AfricaDinner was not satisfying
It was excellent
Stayed in January 2024
Reviewed: 9 January 2024
Yamkela
South AfricaThere was no power backup
It was clean and comfortable
Stayed in November 2023
Reviewed: 5 January 2024
Velelwa
South AfricaNothing
Staff were very much friendly Cleanliness
Stayed in January 2024
Reviewed: 1 January 2024
Velelwa
South AfricaNothing
It was good Staff were friendly and willing to assist Dinning hall very clean
Stayed in January 2024
Reviewed: 30 December 2023
Mene
South AfricaThe mat
Location
Stayed in December 2023
Reviewed: 30 December 2023
Yoli
South AfricaSmall bath tub/shower
The linen had a bad smell as if it wasn't washed nor clean. The drinking water in their containers was off and not fresh at all, and we all had runny tummies after
Stayed in December 2023
Reviewed: 29 December 2023
Zaheda
South AfricaRoom to include a mini fridge, and more towels.
Lovely suite Ample space. Friendly and efficient staff
Stayed in December 2023
Reviewed: 26 December 2023
Rickey
South AfricaSeaview
Stayed in December 2023
Reviewed: 18 December 2023
Charmaine
South AfricaLack of Wifi in rooms, parking problems and there was an aircon remote, but not an aircon that switched on.
I loved the location and the ocean view with a balcony. Staff were friendly and helpful
Stayed in December 2023
Reviewed: 7 December 2023
Hayley
Saudi ArabiaThe WiFi did not connect in the room, bad odour in the room and cupboards.Had to keep windows and balcony door open for hours to get the smell out
Beautiful decor,comfortable beds, location, perfect Seaview. Friendly staff at reception and security
Stayed in December 2023
Reviewed: 7 December 2023
Phathu
South AfricaThere were not enough towels, The balcony was dirty, the room keys were a problem
The location was great, the dining was great
Stayed in December 2023
Reviewed: 13 November 2023
Equinox
South AfricaGuys, Cmon - NO WIFI in this day and age - seriously. Youve got an incredible hotel - really amazing hotel, if you just had wifi, I don't see why it couldn't be a 4 start hotel. GET WIFI - the hotel was not cheap, so include wifi. It really ruined the experience. Then your Chefs need to retire. The one morning I asked the waitress to just check on my poached egg - I wasn't complaining, I was just asking when it would be ready and the chefs came out in full force, obviously disgruntled that I had followed up on when my egg would be ready. The executive Chef asked me if I needed a brandy at breakfast - really? I felt like that was inappropriate. The chefs job is to cook, not to come out and try make stupid jokes. It left a sour taste in my mouth. You need to remember the customer is king and everything that an employee does or doesn't do impacts the customers experience and perception of the property and ultimately decides whether they will return again. Amazing hotel though. So much potential.
Amazing Hotel, great views, great room. So comfortable, quiet, just wonderful.
Stayed in November 2023
Reviewed: 18 October 2023
Investments
South AfricaROAD IN FRONT OF THE HOTEL VERY DIRTY AND UNKEPT
BREAKFAST WAS VERY GOOD A VERY GOOD SPREAD.
Stayed in October 2023
Reviewed: 17 October 2023
Thando
South AfricaBiggest downfall was my room had no microwave, no fridge and no Wifi.
I enjoyed my stay, the seaview from balcony was great, and the location itself is safe.
Stayed in October 2023
Reviewed: 11 October 2023
Funda
South AfricaSomeone parked me in adding up arriving late to my appointment which a great frustration to me. Did get any feedback on what has happened to that person.
The seaside view
Stayed in October 2023
Reviewed: 8 October 2023
Nokuzola
South AfricaThe aircon didn't work and the carpet was wet due to the heavy rain and wind.
The ocean view and the facilities... The food at the grill room was divine.
Stayed in September 2023
Reviewed: 20 September 2023
Khuboni
South AfricaThat there's no wifi 😑
They only put 1 towel 😔 There's no wifi I wasn't told about the dining hall . I wasn't told where was my room. I had to go back to them to ask as it was my first time at the Hotel. Enjoyed my stay anyway 😌
Stayed in September 2023
Reviewed: 11 September 2023
Lwandile
South AfricaNothing
Everything
Stayed in September 2023
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