N1 Northbound Next To Shell Ultra City, 0700 Polokwane, South Africa
#21 of 28 hotels in Polokwane
Guests' ChoiceBased on 1093 hotel reviews
7.5Cleanliness
8.2
Comfort
8.0
Location
7.9
Facilities
7.6
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 March 2023
Mathakane
South AfricaNothing,everything was fine
The friendly staff and the food.
Stayed in January 2023
Reviewed: 26 February 2023
Doris
South AfricaNothing to fault
The staff were very friendly and helpful. The room clean and comfortable, clean linen and comfortable bed.
Stayed in February 2023
Reviewed: 12 February 2023
Sam
South AfricaNothing
Staff service
Stayed in February 2023
Reviewed: 9 February 2023
Percy
South AfricaWiFi is not consistent
Stayed in February 2023
Reviewed: 31 January 2023
Lukheli
South AfricaThe rooms had uncomfortable bed,every thing is just old
The friendly staff
Stayed in January 2023
Reviewed: 21 January 2023
Mpho
South AfricaBest breakfast
Good hospitality
Stayed in January 2023
Reviewed: 5 January 2023
Dikeledi
South AfricaThe room had a smell the moment i walked in. It could be from the carpet.
The room I was in had a small bar fridge, which was a plus.
Stayed in December 2022
Reviewed: 8 December 2022
Kagisos
South AfricaThe safe was malfunctioning. So I kept my gun in my coat. Somebody got to it and forgot to put the safety back on. That was dangerous
The service was excellent. The location was a little on the outskirts. Riding to the hotel at night meant using a rather dodgy route
Stayed in December 2022
Reviewed: 5 December 2022
Lawrence
United KingdomBuffet dinner - limited choice
clean, welcoming and convenient stay on our way from Johannesburg to Punda Maria, Kruger.
Stayed in October 2022
Reviewed: 19 October 2022
Mary
Spainnothing - all ok -
all went well - room was good - food good - no complaints
Stayed in September 2022
Reviewed: 5 August 2022
Portia
South AfricaThe aircon was louder than a broken truck, just awful. No entertainment area/ terrace / swimming pool. We booked for three guests, but the room was catered for two. Fewer towels, fewer toilet roll, we even ran out of toilet roll one morning
All staff members were very welcoming and very friendly. Chefs breakfast was great.
Stayed in June 2022
Reviewed: 5 July 2022
Babalwa
South AfricaThe linen on the bed wasn't fitted well so they'd slide off while sleeping. Also no mini fridge in the rooms - a bit inconvenient. Other than that it was good.
The rooms and hotel were really clean. The staff were friendly and helpful.
Stayed in July 2022
Reviewed: 4 July 2022
Jurie
South AfricaThere were not enough blankets on the bed. The A/C was not heating up the room.
Room clean and shower water hot. Comfortable room with coffee facility.
Stayed in June 2022
Reviewed: 29 June 2022
Anamazing
South AfricaThe location was great quite and chilled, very kind and nice staff welcoming personalities, great people. The breakfast was amazing, I can't even fault a single thing.
Stayed in June 2022
Reviewed: 26 June 2022
Thato
South AfricaHonestly everything was good.
Breakfast was really good and very filling. The staff was very attentive in making sure our needs are met,so I give breakfast an 8/10.
Stayed in June 2022
Reviewed: 20 June 2022
Piekenier
South AfricaNoise from the nearby highway
Comfortable and safe
Stayed in June 2022
Reviewed: 20 June 2022
Gossman
South AfricaThe bed was very uncomfortable and aircon did not work room 132
Stayed in June 2022
Reviewed: 19 June 2022
Stephina
South AfricaEverything was good. Since it was winter Protea hotel should consider electric blankets and should also ensure that their heater are working properly. More extra blankets should be put in rooms. The area is very cold
Breakfast was good however, I wish they could have brought more variety.e.g there were no scones and muffins.
Stayed in June 2022
Reviewed: 31 May 2022
Van
South AfricaNoise over Weekend, I had to contact the Hotel Manager
Stayed in April 2022
Reviewed: 30 May 2022
Charmaine
South Africathere’s no fridge in the room.
it’s clean and spacious
Stayed in May 2022
Reviewed: 26 May 2022
Tshepo
South AfricaThere was no bath mat towel
The room was fine
Stayed in May 2022
Reviewed: 23 May 2022
Dr
South AfricaThe air-conditioned wasn't working properkyv
Breakfast
Stayed in May 2022
Reviewed: 19 May 2022
Moloko
South AfricaBreakfast only starts at 07h00 and I had to attend other personal engagements before 07h00...
Convenience
Stayed in May 2022
Reviewed: 5 May 2022
Zanele
South AfricaThat I wasn't able to have the pool view as expected. The bath tub is pretty small and when you use the shower, it creates quite a mess😏.
The service at reception was exceptional, and the place was clean and comfortable. Breakfast was okay and the restuarant staff was friendly too.
Stayed in March 2022
Reviewed: 3 May 2022
Londiwe
South AfricaThe wifi connection is not good and we were not told of the food services offered so we had to keep driving all the way to the mall for food.
Stayed in May 2022
Aarhus, Denmark
Cinisello Balsamo, Italy
Ulyanovsk, Russia
Abraão, Brazil
Singapore, Singapore
Mindo, Ecuador
Arta Terme, Italy
Sottomarina, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content