Corner of Bridgetown Road and Pioneer Road, Tuzi Gazi Waterfront, 3900 Richards Bay, South Africa
#1 of 7 hotels in Richards Bay
Guests' ChoiceBased on 1355 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.2
Free WiFi
7.5
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End of dialog contentReviewed: 17 August 2023
Thuli
South AfricaThe noise from the bar next door VIP something was a deal breaker 🚮
The hotel is beautiful but very expensive
Stayed in August 2023
Reviewed: 10 August 2023
Dumisani
South AfricaNothing
Location
Stayed in August 2023
Reviewed: 8 August 2023
Thulile
South AfricaThe room was lovely, spacious, and neat. The staff was friendly.
Stayed in August 2023
Reviewed: 3 August 2023
Gugulethu
South AfricaNoise from the clubs
Safe & view of the lagoon or harbour
Stayed in July 2023
Reviewed: 30 July 2023
Zwelakhe
South AfricaThere was a lot of noise
Location
Stayed in July 2023
Reviewed: 24 July 2023
Jayanthie
South AfricaHosting, meals and staff were excellent
Stayed in July 2023
Reviewed: 20 July 2023
Riyjac
South AfricaNightclub adjacent to the hotel on rooms with lower number, loud music late into the night but was not affecting me late into the night during the weekdays. Also room key stopped working almost on a daily basis. quite irritating.
Stayed in July 2023
Reviewed: 19 July 2023
Mike
South AfricaSpacious clean rooms & bathrooms. Beds are super comfy. Good selection of meals at the resultant. Good breakfast selection. Coffee amazing
Stayed in May 2023
Reviewed: 19 July 2023
Mike
South AfricaNeed to have a usb port for a cell phone charger in the room
Rooms spacious modern & clean
Stayed in June 2023
Reviewed: 4 July 2023
Divesh
South AfricaNothing
Beautiful rooms and well situated to restaurants.
Stayed in June 2023
Reviewed: 4 July 2023
Divs_world
South AfricaThe location was breathtaking.
Stayed in April 2023
Reviewed: 3 July 2023
Carol
KenyaRestaurant closes at 9:30pm. No room service after this time
The staff- friendly and accommodating
Stayed in July 2023
Reviewed: 2 July 2023
Buthelezi
MozambiqueToo much noise. One can’t sleep. Night clubs too close to the hotel. It’s a perennial problem. One can’t sleep properly
It’s location, harbour and a variety of restaurants in the nearby
Stayed in June 2023
Reviewed: 28 June 2023
Bongani
South AfricaBreakfast and the location was fine.
Stayed in June 2023
Reviewed: 22 June 2023
Paul
United StatesA gym would be a welcome addition
Good location, perfect for business requirments in the region
Stayed in May 2023
Reviewed: 19 June 2023
Heather
South AfricaThe room was magnificent, right on the water, location perfect. Due to unforeseen circumstances we had to check out immediately and were not able to enjoy our stay, but we will definitely return.
Stayed in June 2023
Reviewed: 17 June 2023
Kholiwe
South AfricaNoise from next door due to a function
Clean and Lovely Facilities
Stayed in June 2023
Reviewed: 5 June 2023
Cader
South AfricaThere was a constant smell of urine from the shower and bathroom. It did not smell clean even though it looked clean. It made the stay very unpleasant as throughout the night the smell was bad.
I absolutely loved the views and the bedding was so comfortable.
Stayed in June 2023
Reviewed: 31 May 2023
Ntando
South Africanothing
great location
Stayed in May 2023
Reviewed: 30 May 2023
Jacqueline
South AfricaThe wi-fi. It would be appreciated if the front desk personnel offer you the paid wi-fi service on checking in. I do not feel comfortable using the open wi-fi (business visit) and would like a secure connection . Something minor, which is a great irritation, this is the second time that I have requested that a copy of the invoice for my stay be emailed to me. My email address is recorded and confirmed, but I do not receive the invoice. This is needed for business trips to justify expenditure!
Always impressed with the cleanliness of the rooms - they smell fresh and you feel comfortable in the space. Staff is very helpful and pleasant. The last time I visited (Feb 2023) I was not impressed with the room service - the limited menu and the quality of the food. However, this visit, the room service was excellent, the menu was expanded and gave a good and wide selection and the food was great :) Appreciate that this was remedied !
Stayed in May 2023
Reviewed: 23 May 2023
Yuri
South AfricaI didn't like the listing showed a coffee machine in the room and bed and breakfast was included but when I arrived at my room, I had a damaged kettle, coffee sachets and cups. As well as there after my booking showed no breakfast was included
I liked the view from the room, the bed was comfortable, the shower was fantastic and clean. The staff and meals at the restaurant were exceptional.
Stayed in May 2023
Reviewed: 19 May 2023
Marco
South AfricaThe noise from the downstairs restaurant and music is quite loud in the room, the room could definitely do with some sound insulation.
Very good business hotel. The rooms were clean and spacious. I was lucky and was given a room upgrade. The staff are very friendly and helpful.
Stayed in May 2023
Reviewed: 19 May 2023
Marco
South AfricaThere was a night club next door that played very loud music till 2am and I could not sleep.
The staff are very friendly and help full. The rooms are nice and big and spacious. The rooms were clean.
Stayed in May 2023
Reviewed: 17 May 2023
Naylor
KenyaNothing
Loved the spacious room and very spacious bathroom
Stayed in May 2023
Reviewed: 16 May 2023
Keenan
South AfricaThe WiFi at the far ends of the hotel is intermittent. My devices kept reconnecting which makes it quite frustrating.
The staff were as usual very friendly. It's in the nicer parts of Richards Bay and with it being on the waterfront, there is a lot of options on where to go out instead of staying indoors.
Stayed in May 2023
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