103 Blackburn Road, off Umhlanga Rocks Drive, Durban North 4051, 4051 Durban, South Africa
Based on 418 hotel reviews
6.2Cleanliness
7.3
Comfort
7.3
Location
7.4
Facilities
6.7
Staff
7.0
Value for money
7.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 November 2021
Nondumiso
South AfricaThe unfriendly receptionist
The place is beautiful and clean
Stayed in November 2021
Reviewed: 12 November 2021
Busisiwe
South AfricaNone
The room was perfect
Stayed in October 2021
Reviewed: 8 November 2021
Sibusiso
South AfricaI ddnt get the microwave in my room
Bedding was good very excited
Stayed in November 2021
Reviewed: 31 October 2021
Bonga
South Africathe shower drain seemed clogged and whilst bathing the water would rise
very close and easy to locate
Stayed in October 2021
Reviewed: 19 October 2021
Nyararai
South AfricaThe staff especially the lady at the reception , please if someone is reading this tell that lady to respect customers. The way she was so rude to me , I almost told her to cancel my booking so that I can go and look for somewhere else to stay
Very clean place and comfortable
Stayed in October 2021
Reviewed: 12 October 2021
Jeffrey
South AfricaPlease was clean ,neat two double bed ,much easier to be assessed, value for my money.
Please was clean ,neat two double bed ,much easier to be assessed, value for my money.
Stayed in October 2021
Reviewed: 29 September 2021
Twidi
South AfricaI requested for an early check in ddnt get any response and the people working there had attitude we had to wait for 6 hours outside to check in...there are no toiletries in the rooms and wine glasses...Even if im stranded i would never ever book there.
Nothing
Stayed in September 2021
Reviewed: 20 September 2021
Bhanprakash
South AfricaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 June 2021
Mpuse
South AfricaI don’t like anything about that property we were made to shower with cold water in this winter imagine and the linen was not clean
The property is very far from the beach but they wrote is near the beach I regret staying there big time
Stayed in June 2021
Reviewed: 13 June 2021
Couple
South AfricaNothing
When u inside they put ticket written don't disturb, and on other side written u can clean my room,that notification help a lot.
Stayed in June 2021
Reviewed: 12 June 2021
Brendan
South AfricaRoom had no towels or soap. Nobody answered the reception telephone when it was dailed from the room line , however answered when I called from my cellphone Aircon ddnt work, only 1cup..no teabags. This was our third stay and it has gotten worse every time. Very disappointing.
Stayed in May 2021
Reviewed: 9 June 2021
Mzwandile
South AfricaThere was noise of the band performance .
It was clean nd neat ,my room had a nice view
Stayed in May 2021
Reviewed: 7 June 2021
Anonymous
South AfricaThe smoking area and rules
The room
Stayed in June 2021
Reviewed: 7 June 2021
Cairie
South AfricaNo towels to shower in the morning. Noisy. Unfriendly staff
Stayed in June 2021
Reviewed: 4 June 2021
Lesego
South AfricaThe bathroom bin had soiled sanitary pads
The bathroom bin had soiled sanitary pads
Stayed in May 2021
Reviewed: 29 May 2021
Jason
South AfricaThe food at the restaurant was delicious Very comfortable and clean
Stayed in May 2021
Reviewed: 29 May 2021
Lungelo
South AfricaThere was noise from 3am in a room next door and the reception failed to address it we never slept at all
Nothing
Stayed in May 2021
Reviewed: 24 May 2021
Gugulethu
South AfricaMusic as there was a function which finished very late
Very lean and spac4
Stayed in May 2021
Reviewed: 22 May 2021
Maria
South AfricaWindows and extended time for check out
Bed
Stayed in May 2021
Reviewed: 7 November 2021
Anonymous
South Africathe location was very far
on-site restaurant and bar and clean room , the help desk was very helpful
Stayed in November 2021
Reviewed: 17 October 2021
Anonymous
South AfricaStaff is really not friendly. Only one towel on the bathroom and no remote control for the TV
Stayed in October 2021
Reviewed: 27 September 2021
Anonymous
South AfricaThe room had mold, it was not properly clean when we arrived. On the site is doesn't state that you caanot bring in your own food or drinks only when you arrive at the property you see the rules. There was no iron, we had to ask at reception. I would never recommend it.
It was close to Umhlanga
Stayed in September 2021
Reviewed: 27 September 2021
Anonymous
South AfricaThe room next door was very loud and noisy , and i asked the assistant For more tea and sugar but she refused to giv me any saying its finished
The cleanliness of d place
Stayed in September 2021
Reviewed: 24 January 2023
Anonymous
South Africathere was no electricity, generator was not working and even when the electricity is back but the place was dark and they don’t even care about customers
I did not like the property
Stayed in January 2023
Reviewed: 12 January 2023
Anonymous
South Africanothing
cleanliness
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content