15 Bekker Street, Fauna Park, 0699 Polokwane, South Africa
#13 of 28 hotels in Polokwane
Guests' ChoiceBased on 480 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
8.3
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Madimetse
South AfricaBreakfast was bad. Buffet would have been better guided bh the price we paid iand water in the shower just went from warm to cold.
The quietness in the building tops and the bed was more comfortable
Stayed in May 2024
Reviewed: 2 May 2024
Madimetse
South AfricaBreakfast. I wish you could do a breakfast buffet.. As we like to explore foods. Thank you
The room was big aircon was working, basically all appliances was working. The bed was comfortable
Stayed in May 2024
Reviewed: 27 April 2024
Mogashoa
South Africanothing
very delicious
Stayed in March 2024
Reviewed: 23 April 2024
Desiree
South AfricaNothing
They prepared a packed breakfast with simply everything in it! Loved the hospitality
Stayed in March 2024
Reviewed: 18 April 2024
Mpho
South AfricaParking
Bed was comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Minkie
South AfricaThe kitchen staff is rude when enquiring about food.
Breakfast portions
Stayed in March 2024
Reviewed: 14 April 2024
Khomotso
South AfricaThe towels were not star white, they need new clean white ones. The robe was not clean,
Beautiful and value for money. The breakfast is served from 7 am, but a provision was made for me because I had to leave early.
Stayed in April 2024
Reviewed: 11 April 2024
Lizette
South AfricaNeed some maintenance work and more garden and a pool would be good.
Excellent service, especially from the kitchen staff. Lovely decor. Staff went out of their way to cater to all ones needs. Great place to stay for business trips. Great location.
Stayed in April 2024
Reviewed: 7 April 2024
Nkosinathi
South AfricaNothing
The set up in the rooms and space was great
Stayed in April 2024
Reviewed: 5 April 2024
Moloko
South AfricaNot sure, but tha passage way could be more "cozy"....felt like a prison🤣🤣
The rooms were proper and the bed comfy
Stayed in April 2024
Reviewed: 31 March 2024
Yanga
South AfricaThe staff Mr Prince was very friendly warm reception. Big and spacious rooms and comfortable beds
Stayed in March 2024
Reviewed: 29 March 2024
Mogau
South AfricaFacilities not clean. Remote had stains, kettle was stained as well
Stayed in February 2024
Reviewed: 11 March 2024
Pretty
South AfricaI liked the breakand enjoyed it. However my husband and I had runny tummy after having the breakfast, hardly an hour later.
The place was nice and very quiet
Stayed in March 2024
Reviewed: 20 February 2024
Nonhlanhla
South AfricaNothing not to like
I liked the way the communication before the booking was conducted after booking via bookings.com The food was great from the dinner to the breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Sethembile
South AfricaNothing in particular.
Spacious rooms and great tasty breakfast. The staff was very helpful and welcoming.
Stayed in February 2024
Reviewed: 19 February 2024
Nare
South AfricaThe toilet was leaking The food they said is buffet but the juice doesn't have the ice was hot.
Staff was nice to us especially Khomotxo The food was fantastic There was iron and ironing board in the rooms Keep up the good work guys
Stayed in February 2024
Reviewed: 15 February 2024
Gerome1974
South AfricaAll good..
Room was great.. Electricity back up during loadsheading.
Stayed in February 2024
Reviewed: 10 February 2024
Grzegorz
PolandFriendly Stuff
Stayed in February 2024
Reviewed: 8 February 2024
Arnoux
South AfricaFor the price you can't complain. Just be aware of you check-in times and let them know in advance if you need food if arriving after 20:00.
The staff were very friendly and went beyond expectations to assist us with our earlier check out and even brought us breakfast at the airport.
Stayed in February 2024
Reviewed: 5 February 2024
Carin
South AfricaI had two dinners at the hotel - both were tasty and well prepared, but the hotel could not provide all the options they had on their menu. One evening my order was only given to the kitchen after the time I requested my meal to be ready.
The hotel offered a range of breakfast options. I had fresh fruit and yogurt and was happy with what I had received. The hotel is very well located - easy to find off main routes, in a quiet suburban area.
Stayed in February 2024
Reviewed: 29 January 2024
Lindiwe
South AfricaThe breakfast had limited options
The room was spacious
Stayed in December 2023
Reviewed: 23 January 2024
Elfas
South AfricaNothing
Everything
Stayed in November 2023
Reviewed: 21 January 2024
Maphefo
South AfricaBlanket from wardrobe was itchy as if things are biting
Keep it up
Stayed in January 2024
Reviewed: 7 January 2024
Kganyi
South AfricaThe staff was amazing. There was a misunderstanding in terms of my bookings upon my arrival but it was sorted out within a blink of an eye😊❤️
Stayed in January 2024
Löttorp, Sweden
Houmt Souk, Tunisia
Patong Beach, Thailand
Bangkok, Thailand
Ribarica, Bulgaria
Rome, Italy
Haaren, Germany
Guwahati, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content