1 Lower Buitengracht, Cape Town CBD, 8002 Cape Town, South Africa
#131 of 203 hotels in Cape Town
Guests' ChoiceBased on 976 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.7
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 9 June 2023
Natalia
RwandaFriendly staff, very clean, good breakfast.
Stayed in May 2023
Reviewed: 29 May 2023
Dwight
United Stateslocation and service was great. Rooms were very small for 2 people . shower was also very small
Stayed in May 2023
Reviewed: 18 May 2023
Melikhaya
South AfricaN/A
Atmosphere was so festive as the hotel hosted rugby 7 teams from around the globe.
Stayed in April 2023
Reviewed: 17 May 2023
Adnan
United KingdomThe wardrobe in the room were very small. Hardly accommodates things for two people if you are planning for a week stay, although the room has got two queen beds in it.
Excellent spread & seating area. Vey friendly staff ready to serve.
Stayed in May 2023
Reviewed: 6 May 2023
Elizabeth
South AfricaJust advice, to open passage windows. Refresh the passage.
Breakfast was very delicious. It was good. I will come back for your great breakfast. I also liked your soup of the day oxtail. Your room service is top standard.
Stayed in April 2023
Reviewed: 18 April 2023
Bonginkosi
Zimbabwemy linen wasn’t changed for 3 days
very good but too crowded this time because of Rugby
Stayed in April 2023
Reviewed: 17 April 2023
Keith
United Kingdomvery noisy, both inside and out
comfortable room and good service.
Stayed in April 2023
Reviewed: 11 April 2023
Brenda
ZimbabweThe location of our room - we stayed in the first room in the corridor which was very noisy with people walking past & in & out of the elevator. However, the room itself was great, I did feel that the bathroom could have been cleaner!
Breakfast was very good plenty of choice. Location is perfect & great that a shuttle service to & from the waterfront is provided. Our airport collection was also very convienient. Very helpful storing our bicycles after the cycle race while we explored Cape Town!
Stayed in March 2023
Reviewed: 11 April 2023
Debi
United StatesExcellent
Stayed in March 2023
Reviewed: 10 April 2023
Kishore
South AfricaThe pool bar menu needs improvement. Very limited choices for vegetarians
Very welcoming and friendly staff . Excellent service and great breakfast .
Stayed in April 2023
Reviewed: 9 April 2023
Moganathan
South AfricaVery friendly and helpful staff.
Good location, Breakfast was very nice. There was some different items every day .Rooms was good, clean and bedding was changed every day. Nice and fresh 👌
Stayed in April 2023
Reviewed: 5 April 2023
Lebogang
South Africaroom wasn’t entirely clean. they must better prepare and have enough items for people checked-in, in a room. for example they can’t put 2 towels or 2 water when there’s 3 people. when I shifted the cabinet by the phone , looking for my earring , there was so much dust and dead insects
location and general cleanliness. breakfast was great!
Stayed in April 2023
Reviewed: 1 April 2023
Shaun
South Africanot enough cupboard space. room cramped for 4 people, but will suffice if on a budget. Wifi needs upgrading
Good breakfast, comfortable beds and linen :)
Stayed in March 2023
Reviewed: 30 March 2023
Nisha
South Africathe crowd
Basic breakfast
Stayed in January 2023
Reviewed: 27 March 2023
Roxanne
Canadaunfriendly staff
shuttle to waterfront
Stayed in March 2023
Reviewed: 26 March 2023
Matthew
South AfricaThe standard rooms are very small and not worth the rate. I brought this to the attention to the staff who were apathetic at best. The deputy GM ended up making a compromise for us, but this was at our expense. The service staff seem under trained and out of their depth. I am travelling to Cape Town again in two days and chose another hotel.
The hotel's breakfast was good. The food in general was one of the better elements of the stay. The pool area is pleasant and the hotel runs fairly efficiently. The deluxe rooms are great, but come at a high price.
Stayed in February 2023
Reviewed: 18 March 2023
Motsei
South AfricaShuttle ride to waterfront
Stayed in January 2023
Reviewed: 17 March 2023
Zurina
South AfricaLiked everything, it's an exceptionally beautiful place.
Stayed in January 2023
Reviewed: 16 March 2023
Bukola
Nigeriatight corridors
bike shop close to the hotel
Stayed in March 2023
Reviewed: 16 March 2023
Afolabi
Nigeriaeverything is perfect
Location and the breakfast
Stayed in March 2023
Reviewed: 13 March 2023
Naim
South AfricaHad a cockroach infestation in our room. Staff were helpful and changed the room but was very disappointed that such a reputable hotel has a problem like this
Location as excellent. However the hotel needs a full halal section
Stayed in March 2023
Reviewed: 5 March 2023
Oratile
BotswanaGreat location in the CBD; few minutes drive to the waterfront with a reliable shuttle.
Stayed in February 2023
Reviewed: 2 March 2023
Meirion
United KingdomNothing to complain about.
The location was ideal and the service very good.
Stayed in March 2023
Reviewed: 26 February 2023
Doreen
GhanaThe room service lady was not pleasant
The location was ideal
Stayed in February 2023
Reviewed: 24 February 2023
Pierre
South AfricaCentral location, spacious rooms with good Wi-Fi connectivity and very friendly staff
Stayed in February 2023
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