The Point, Eastford, 6570 Knysna, South Africa
#2 of 24 hotels in Knysna
Guests' ChoiceBased on 212 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.9
Value for money
9.4
Free WiFi
9.8
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End of dialog contentReviewed: 8 May 2024
Katherine
United KingdomThe hotel only serves light snacks for dinner, but there are plenty of good diner options nearby.
Beautiful hotel on the edge of the water, super helpful and attentive staff. Breakfast and picnic basket were delicious. A must stay on the garden route.
Stayed in May 2024
Reviewed: 28 April 2024
Ramzi
United KingdomUnfortunately the boat was not available the day we arrived as the captain was on leave
The staff were very attentive, the property is beautiful
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomWe visited out of season when the hotel was quiet but they did not let standards slip. The staff were welcoming and helpful. That ran their afternoon boat trip just for us. They were helpful with identifying good places to eat and getting taxis organised. The property is lovely. Just outside the centre of Knysna so really quiet.
Stayed in April 2024
Reviewed: 21 April 2024
Tony
United KingdomNothing.
Everything. From the welcome outside the hotel entrance, the drink offered on arrival whilst checking in, the amazing Lady Anne Suite, the location on the point and incredible view, the always attentive staff, the perfect breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Michael
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 13 April 2024
Fleuris777
NetherlandsThat the hotel wasn't offering any dinner options.
We had a view over the lagune from our room, which was amazing. The facilities were great. The people working for the St James were all very kind and helpful!
Stayed in April 2024
Reviewed: 12 April 2024
Keith
United KingdomNothing. Although the hotel was just off the main garden route road this did not interfere with the enjoyment of the stay.
Extremely comfortable hotel in a beautiful location by the lagoon. The staff were very friendly and helpful. The food was excellent and although there was no formal dining in the evening the food you could order from room service was very good. The trip around the lagoon on the the hotels boat was a lovely leisurely experience with Alex as our guide. I would definitely stay here again.
Stayed in April 2024
Reviewed: 3 April 2024
Shaun
South AfricaAmazing breakfast, amazing staff! Rooms generously appointed... Staff were so helpful and friendly. Location is stunning, views over the lagoon. Complimentary boat to take you around the lagoon too.
Stayed in March 2024
Reviewed: 2 April 2024
David
TurkeyGreat location. Great ambience. Friendly attentive staff.
Stayed in April 2024
Reviewed: 12 March 2024
Guy
United KingdomExcellent breakfast and a fantastic location
Stayed in March 2024
Reviewed: 3 March 2024
Lucinda
United KingdomAmazing welcome, incrediblelocation, fabulous bathroom and enormous suite. Wonderful staff. Superb breakfast. 2 lovely pools. Gorgeous boat trip round the lagoon.
Stayed in February 2024
Reviewed: 2 March 2024
Gordon
United KingdomNothing
Great location with a view. Large room very clean and comfortable staff and service wonderful. Second time we have stayed in St James hotel and will certainly return.
Stayed in February 2024
Reviewed: 27 February 2024
Pedro
NetherlandsNothing.
One of the nicest places we ever stayed, beautiful views, amazing breakfast, most friendly staff we’ve seen and very comfortable rooms. We will definitely be back!
Stayed in February 2024
Reviewed: 26 February 2024
Christine
United KingdomThe room was beautiful overlooking the lagoon. The staff were excellent. The complimentary boat trip on the lagoon was fantastic.
Stayed in January 2024
Reviewed: 23 February 2024
John
United KingdomIt was perfect
Ground floor room with a private enclosed garden .
Stayed in February 2024
Reviewed: 23 February 2024
Edward
United KingdomNothing!
The position of the property is perfect for a relaxed stay In Kynsner
Stayed in February 2024
Reviewed: 13 February 2024
Uwe
GermanyFriendly staff, very friendly and warm welcome
Stayed in February 2024
Reviewed: 13 February 2024
Arend
Netherlandsnothing
We were lucky to get an upgrade to the suite and this room was absolutely stunning. Great views, beautiful decoration and fabulous bathroom. Lovely breakfast and very friendly staff. Great pool and nice menu for lunch. The free of charge boat trip for all guest on the Lagoon was great
Stayed in January 2024
Reviewed: 9 February 2024
Mark
United KingdomRoom was a little tired, but comfortable nonetheless
Beautiful location, comfortable rooms, really lovely staff
Stayed in February 2024
Reviewed: 8 February 2024
Nigel
United KingdomQuestion the 5-star rating as room amenities and furniture somewhat limited and in need of updating. No atmosphere in the evenings as only bar menu offered so everyone went out.
Great location overlooking the lagoon with two pool areas and plenty of sunchairs/beds to use. Free boat trip on the lagoon was much appreciated and the breakfasts were excellent. Staff were extremely friendly and helpful.
Stayed in February 2024
Reviewed: 8 February 2024
Andrew
PortugalNothing!
In a stunningly beautiful location, the hotel is sheer pleasure from the moment of arrival. Large and comfortable rooms with great views, two lovely pools, delicious bar food and exceptionally friendly and helpful staff led by manager Sandy all make for an unforgettable experience. The 90-minute free boat trip on the estuary was the cherry on the cake.
Stayed in February 2024
Reviewed: 31 January 2024
Maralyn
United KingdomEverything was perfect.
An exceptional hotel with very large rooms and a touch of luxury. Excellent staff - nothing was too much trouble. Situated on the water’s edge, with beautiful views. I would definitely recommend it.
Stayed in January 2024
Reviewed: 29 January 2024
Susan
United KingdomWhat an enjoyable three nights we have recently experienced at St James of Knysna. We are holidaying in SA. We first stayed at this hotel on holiday in 2018. Whilst we enjoyed that first visit, we both thought that the large suite we had was looking very tired. Fast forward five years, after reading of the recent upgrades, we decided to revisit St James. What a great decision it was. Everything about this hotel was positive. First and foremost, the staff at this hotel are absolutely outstanding. Particular mention to Norman, Athunasi (sp), Elija and Sandy. A quiet location overlooking the estuary, but only a five minute drive into Knysna. Room was spacious, with a large lounge area. Breakfast was a very enjoyable experience, either inside the garden room or on the terrace. The waiters/waitresses were warm and welcoming. Sincere apologies for not remembering names. We had a meal from the bar on our first nice, which was very reasonable and enjoyable. The refurb has really modernised this hotel!! The complimentary boat trip (90 mins) around the lagoon was excellent. Thankyou “Captain” Alex!
Stayed in January 2024
Reviewed: 28 January 2024
Ian
United KingdomN/a
Our stay at St James was exceptional. Staff very friendly and courteous. Breakfast selection and service superb. Accommodation great, helped by upgrade to deluxe suite. A1 overall
Stayed in January 2024
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