Unfortunately the boat was not available the day we arrived as the captain was on leave

The staff were very attentive, the property is beautiful

Stayed in April 2024

We visited out of season when the hotel was quiet but they did not let standards slip. The staff were welcoming and helpful. That ran their afternoon boat trip just for us. They were helpful with identifying good places to eat and getting taxis organised. The property is lovely. Just outside the centre of Knysna so really quiet.

Stayed in April 2024

Nothing.

Everything. From the welcome outside the hotel entrance, the drink offered on arrival whilst checking in, the amazing Lady Anne Suite, the location on the point and incredible view, the always attentive staff, the perfect breakfast.

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

That the hotel wasn't offering any dinner options.

We had a view over the lagune from our room, which was amazing. The facilities were great. The people working for the St James were all very kind and helpful!

Stayed in April 2024

Nothing. Although the hotel was just off the main garden route road this did not interfere with the enjoyment of the stay.

Extremely comfortable hotel in a beautiful location by the lagoon. The staff were very friendly and helpful. The food was excellent and although there was no formal dining in the evening the food you could order from room service was very good. The trip around the lagoon on the the hotels boat was a lovely leisurely experience with Alex as our guide. I would definitely stay here again.

Stayed in April 2024

Amazing breakfast, amazing staff! Rooms generously appointed... Staff were so helpful and friendly. Location is stunning, views over the lagoon. Complimentary boat to take you around the lagoon too.

Stayed in March 2024

Great location. Great ambience. Friendly attentive staff.

Stayed in April 2024

Excellent breakfast and a fantastic location

Stayed in March 2024

Amazing welcome, incrediblelocation, fabulous bathroom and enormous suite. Wonderful staff. Superb breakfast. 2 lovely pools. Gorgeous boat trip round the lagoon.

Stayed in February 2024

Nothing

Great location with a view. Large room very clean and comfortable staff and service wonderful. Second time we have stayed in St James hotel and will certainly return.

Stayed in February 2024

Nothing.

One of the nicest places we ever stayed, beautiful views, amazing breakfast, most friendly staff we’ve seen and very comfortable rooms. We will definitely be back!

Stayed in February 2024

The room was beautiful overlooking the lagoon. The staff were excellent. The complimentary boat trip on the lagoon was fantastic.

Stayed in January 2024

It was perfect

Ground floor room with a private enclosed garden .

Stayed in February 2024

Nothing!

The position of the property is perfect for a relaxed stay In Kynsner

Stayed in February 2024

Friendly staff, very friendly and warm welcome

Stayed in February 2024

nothing

We were lucky to get an upgrade to the suite and this room was absolutely stunning. Great views, beautiful decoration and fabulous bathroom. Lovely breakfast and very friendly staff. Great pool and nice menu for lunch. The free of charge boat trip for all guest on the Lagoon was great

Stayed in January 2024

Room was a little tired, but comfortable nonetheless

Beautiful location, comfortable rooms, really lovely staff

Stayed in February 2024

Question the 5-star rating as room amenities and furniture somewhat limited and in need of updating. No atmosphere in the evenings as only bar menu offered so everyone went out.

Great location overlooking the lagoon with two pool areas and plenty of sunchairs/beds to use. Free boat trip on the lagoon was much appreciated and the breakfasts were excellent. Staff were extremely friendly and helpful.

Stayed in February 2024

Nothing!

In a stunningly beautiful location, the hotel is sheer pleasure from the moment of arrival. Large and comfortable rooms with great views, two lovely pools, delicious bar food and exceptionally friendly and helpful staff led by manager Sandy all make for an unforgettable experience. The 90-minute free boat trip on the estuary was the cherry on the cake.

Stayed in February 2024

Everything was perfect.

An exceptional hotel with very large rooms and a touch of luxury. Excellent staff - nothing was too much trouble. Situated on the water’s edge, with beautiful views. I would definitely recommend it.

Stayed in January 2024

What an enjoyable three nights we have recently experienced at St James of Knysna. We are holidaying in SA. We first stayed at this hotel on holiday in 2018. Whilst we enjoyed that first visit, we both thought that the large suite we had was looking very tired. Fast forward five years, after reading of the recent upgrades, we decided to revisit St James. What a great decision it was. Everything about this hotel was positive. First and foremost, the staff at this hotel are absolutely outstanding. Particular mention to Norman, Athunasi (sp), Elija and Sandy. A quiet location overlooking the estuary, but only a five minute drive into Knysna. Room was spacious, with a large lounge area. Breakfast was a very enjoyable experience, either inside the garden room or on the terrace. The waiters/waitresses were warm and welcoming. Sincere apologies for not remembering names. We had a meal from the bar on our first nice, which was very reasonable and enjoyable. The refurb has really modernised this hotel!! The complimentary boat trip (90 mins) around the lagoon was excellent. Thankyou “Captain” Alex!

Stayed in January 2024

N/a

Our stay at St James was exceptional. Staff very friendly and courteous. Breakfast selection and service superb. Accommodation great, helped by upgrade to deluxe suite. A1 overall

Stayed in January 2024

Perfect location. Lovely hotel with staff who couldn't do enough to make your stay wonderful. Excellent breakfasts and to cap it all, a relaxing boat trip on the lagoon compliments of the hotel. We will be back! Best hotel of our 10 day road trip from PE to Capetown.

Stayed in January 2024