Off of the R328 - Cango Caves Road , 6620 Oudtshoorn, South Africa
#14 of 24 hotels in Oudtshoorn
Guests' ChoiceBased on 150 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.1
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 4 April 2024
Kruger
South AfricaNothing I can think of
Breakfast was great as was dinner - we love staying over at Surval (this was our 4th visit).
Stayed in March 2024
Reviewed: 28 March 2024
Ria
South AfricaEverything.
Stayed in March 2024
Reviewed: 1 March 2024
Heather
United KingdomI felt the hotel was not quire sure what it wants to be in that it caters for too wider style of clientele. Some of the rooms are nice, but others felt like a budget hotel - very tired and in need of updating. When we stayed there were lots of families staying which during the day is fine, but not so relaxing in the evening when couples want a quiet meal. The generator is in the middle of the accommodation blocks so is very noisy.
The first room we were given was not up to the standard we were expecting. We asked to change but we’re told the hotel was fully booked. They did however move us for our second night and the room was much better. Breakfast here is good with a huge amount of choice. There are two pools at the hotel both of which have beautiful views of the surrounding mountains.
Stayed in February 2024
Reviewed: 9 February 2024
Bob
United KingdomVery little, the rooms were very spacious and the lay out could be improved but that is being picky!
From the beginning of our stay, the welcome, the check in and willingness to help was all first class. Great location, excellent facilities. Would very much recommend
Stayed in February 2024
Reviewed: 28 January 2024
Sharon
South AfricaWonderful welcome by staff members. Food was of a good quality.
Stayed in January 2024
Reviewed: 26 January 2024
Sibongile
South AfricaThe gravel road to the hotel, is risky The food was not up to standard Sent
Friendly and caring staff, comfortable beds, immaculate rooms
Stayed in December 2023
Reviewed: 16 January 2024
Ampie
South AfricaThe gravel road was a bit rough.
Not too far from town and Kango Caves. The food was fantastic. Relaxing.
Stayed in December 2023
Reviewed: 15 January 2024
Mary
South AfricaCan’t complain
Very peaceful, beautiful scenery.
Stayed in January 2024
Reviewed: 7 January 2024
Mairi
United KingdomNothing
Great location, friendly staff, good food. Also it’s the location for Oudtshoorn Parkrun so easy to join the start which is at 7am in the summer!
Stayed in January 2024
Reviewed: 6 January 2024
Charlotte
NetherlandsThe accommodation was spacious with 2 swimming pools and a beautiful garden, with various nice facets, including a chess board. The service from the staff was good, very personal.
Stayed in December 2023
Reviewed: 3 January 2024
Shaun
South AfricaTV remote tired
Stunning property in a lovely setting. Restaurant Staff and Food top quality.. Running route nice. Room large and modern Nice amenities Water in fridge
Stayed in January 2024
Reviewed: 1 January 2024
Kashiefa
South AfricaThe scenery and the tranquility of this estate is unexplainable. The dinner breakfast was amazing.
Stayed in December 2023
Reviewed: 23 December 2023
Elston
South AfricaNothing
Friendly and helpful staff. Enjoyed the Parkrun on the Saturday morning.
Stayed in December 2023
Reviewed: 8 December 2023
Terry
South AfricaExceptional room and bathroom, and the restaurant, food, and service were exceptional.
Stayed in November 2023
Reviewed: 27 November 2023
Herbert
GermanyWonderful staff and management. Beautiful views and nice rooms.
Stayed in November 2023
Reviewed: 10 November 2023
Abbie
United KingdomGorgeous hidden gem. Really lovely helpful staff Delicious dinner in a beautiful setting, highly recommend their olive experience for a sharing starter
Stayed in November 2023
Reviewed: 5 November 2023
Femke
United KingdomWonderful location. Amazing views. Lovely pool area. Evening meal gorgeous.
Stayed in October 2023
Reviewed: 8 August 2023
Ingrid
United KingdomWifi wasn’t available throughout the unit and the bamboo wall doesn’t provide much privacy when using the toilet.
The 2 bedroomed unit was spacious and clean. Excellent restaurant on site. In a quiet setting with wonderful views to the mountains.
Stayed in August 2023
Reviewed: 12 July 2023
Werner
QatarThere was nothing to dislike.
Beautiful, well-appointed, and spacious rooms, with great amenities. Excellent, friendly staff and a very good restaurant with great food and a lovely fireplace. Thank you to all the staff who made our stay a remarkable one!
Stayed in July 2023
Reviewed: 10 July 2023
Werner
QatarThere is nothing we didn't like
We love the tranquility, the great location and the exceptional standard of the property. The staff of the resort is also exceptional in both service and friendliness. The Su Casa restaurant was marvelous, and our breakfasts was to magnificent!
Stayed in July 2023
Reviewed: 18 June 2023
Hein
South AfricaNo Complaints
Excellent facilities on a working olive farm. Very friendly staff throughout our stay. Thoroughly enjoyed the dinner in the wine-room and the sumptuous breakfast included in the rate.
Stayed in June 2023
Reviewed: 25 May 2023
Christian
South AfricaEnglish Breakfast disappointing, great location.
Stayed in May 2023
Reviewed: 15 April 2023
Alan
United Kingdomlarge rooms, slightly quirky but comfortable and well equipped
Stayed in April 2023
Reviewed: 12 April 2023
Hendrina
NetherlandsLovely location, clean and well kept gardens and very friendly staff. the room was very comfortable and the food in the restaurant exceptionally good. Great value for money.
Lovely beautiful resort. The manager that checked us in was very efficient and professional. Excellent value for money. The restaurant and food was amazing. Best omelette I have ever had for breakfast! The room where comfortable with all modern facilities and the two swimming pools and gardens are beautiful.
Stayed in April 2023
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