57 Heerengracht Street, Cape Town CBD, 8000 Cape Town, South Africa
#66 of 205 hotels in Cape Town
Guests' ChoiceBased on 1709 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.1
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 19 May 2024
Siphiwosethu
South AfricaThat only 1 key per room policy... even if booked for 4 people. That is an inconvenience
Everything
Stayed in May 2024
Reviewed: 19 May 2024
Roy
United KingdomStaff very helpful and friendly as always Lovely restaurant on site Undercoverd carpark
Stayed in May 2024
Reviewed: 16 May 2024
Manish
United KingdomBreakfast was best
Stayed in May 2024
Reviewed: 16 May 2024
Sarah
PhilippinesNothing
The rooms are clean and large with 2 bathrooms. Central location and helpful staff
Stayed in May 2024
Reviewed: 13 May 2024
Mohammed
Saudi ArabiaVery clean facilities, friendly staff. I would choose the Onyx next time I visit SA.
Stayed in May 2024
Reviewed: 13 May 2024
Pawan
United Arab EmiratesNo breakfast included , no daily shop anywhere near
Room size , facilities , housekeeping
Stayed in May 2024
Reviewed: 10 May 2024
Frans
South AfricaNone
The place is way too beautiful and the apartment are huge and had everything we wanted. Definitely coming back
Stayed in May 2024
Reviewed: 7 May 2024
Balbinder
United KingdomAlthough the rooms were clean, the corridors occasionally smelt of weed and as we are non-smokers it was not pleasant. I did think of using the pool but discovered it was quite small and not really one you can swim in. Plus, the water was cold.
Lovely spacious rooms, with kitchenette. Large comfortable beds assured we all got a good nights sleep. There was fair selection of food for breakfast. The spa was a bonus on the trip and the massages were just what was needed to ease the tensions of a long day! We found the staff happy, friendly and ready to help. Thank you for a great stay!
Stayed in April 2024
Reviewed: 7 May 2024
Nathosa
South AfricaWe spent more time outside the hotel and it would be unfair and presumptuous of me to be commenting beyond the things I liked.
The main reason for booking Onyx was based on our previous experience at Onyx and proximity to our primary reason for being in Cape Town. viz., CTIJF 2024.
Stayed in May 2024
Reviewed: 1 May 2024
Amani
IsraelThe locations is great! 15 min walk to all the needed places such as V&A mall, Bo-kapp area, table mountain and lions head. We booked a family suite so we had the place to have dinner together in the room with a spacious kitchen and table area. The staff is great and very friendly. Food is yummy and there is a Asian restaurant called YU that is amazing! The hotel gave also parking for free. That was very convenient.
Stayed in April 2024
Reviewed: 30 April 2024
Dawn
United KingdomNothing to not like
Perfect location, great hotel & friendly staff. Stayed here several times now, love it! Great view of table mountain
Stayed in February 2024
Reviewed: 29 April 2024
Mish
Lesothonothing
room
Stayed in April 2024
Reviewed: 26 April 2024
Sitembile
South AfricaNothing
Everything
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 24 April 2024
Gillian
United KingdomPool quite small
Great location for CTICC Friendly helpful staff Good room amenities
Stayed in April 2024
Reviewed: 24 April 2024
Wendy
South AfricaShort staffed in bar upstairs
Great location Great staff Good rooms Pool & bar Restaurant Yu excellent Mkt restaurant good too
Stayed in April 2024
Reviewed: 22 April 2024
Mandla
South African/a
Everything was excellent. Service was amazing and the hotel is super amazing.
Stayed in March 2024
Reviewed: 19 April 2024
Peter
United KingdomPeople in the bar area that did not seem to be staying in the hotel
Generally all good
Stayed in April 2024
Reviewed: 9 April 2024
Molly
United StatesFarther from waterfront than I would have preferred. Bathroom was ridiculously small, especially compared to size of entire room. No room to move at all. Side step to the right for shower, left for toilet and that was it.
Breakfast was great. Room was cleaned well. Service was great.
Stayed in March 2024
Reviewed: 5 April 2024
Tarryn
South AfricaNothing
Room perfect, breakfasts plentiful and really great and the location of the hotel is super convenient and close to all amenities. I had no issues getting to any place in and around CPT.
Stayed in April 2024
Reviewed: 5 April 2024
Tarryn
South AfricaNothing
Always enjoyable staying at the Onyx. Conveniently situated, comfortable, clean and the restaurants are really good. Parking ideal and the heated swimming pool awesome.
Stayed in April 2024
Reviewed: 5 April 2024
Etienne
South Africanothing at all
Everything from beginning to end Staff was excellent, restaurant / food out of this world!
Stayed in March 2024
Reviewed: 4 April 2024
Anthony
South AfricaA second key was not available causing difficulty when using lifts. Taking luggage from car park to hotel not the easiest
Central location, high quality hotel. Fully equipped kitchen - excellent
Stayed in April 2024
Reviewed: 4 April 2024
Roy
United KingdomAs always a very pleasant stay Staff very helpful and friendly Room was great with all facilities anyone would require On site restaurant Yu excellent Plenty of car parking Overall stay excellent
Stayed in March 2024
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