Point Road, 6500 Mossel Bay, South Africa
#14 of 16 hotels in Mossel Bay
Guests' ChoiceBased on 831 hotel reviews
6.2Cleanliness
6.9
Comfort
7.0
Location
9.1
Facilities
6.4
Staff
8.1
Value for money
6.8
Free WiFi
6.8
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End of dialog contentReviewed: 18 April 2024
Michelle
South AfricaThe balcony was very dirty. Pigeons nesting on top of the aircon outside and lots of droppings everywhere.
Location was good and beautiful view
Stayed in March 2024
Reviewed: 18 April 2024
Karlin
South AfricaPersonally, I think the rooms are not checked up enough to make sure things are working properly. We booked this room for a bath but could not use it. They could not find a bathplug that I could use. The bath was leaking water on the floor from underneath the bath. The aircon did not work at all. No mirror near any wall socket that I could use. The sea front door got stuck and went off the rail, and we could not get it back on to close property . The breakfast was okay but could have been way better.
We loved the view and that the staff were always willing to help. The rooms and bathrooms are nice and big with enough storage space.
Stayed in April 2024
Reviewed: 14 March 2024
Sameera
South AfricaThe Point has all bones of a fine establishment but desperately needs an upgrade in the bathrooms and balconies.
The incredible ocean views. Kind, helpful staff.Proximity to good food and activities.Breakfast had good variety and a great view
Stayed in March 2024
Reviewed: 5 March 2024
Anton
South AfricaLoad shedding because I need to use a sleep apnee machine to sleep
Nice room, beautiful view and great breakfast
Stayed in March 2024
Reviewed: 4 March 2024
Belinda
South AfricaAll the mould in the bathroom and the slippery floors in the room and on the balcony..my grandchild fell twice in the room and there were no signs indicating that the floors are slippery when wet..even the floors in the dining room were slippery
Breakfast was great and location is perfect
Stayed in March 2024
Reviewed: 26 February 2024
Jackson
South AfricaThe hotel needs some TLC. It’s an amazing location but the rooms and facilities are tired and need to be replaced. The foyer smelled a bit like a toilet which was off-putting. Also they have no generator for Loadshedding which was frustrating.
Breakfast was nice. Bacon ran out and I didn’t see them too it up.
Stayed in February 2024
Reviewed: 10 February 2024
Allen
AustraliaBalcony dirty
The location
Stayed in February 2024
Reviewed: 6 February 2024
Phillip
United KingdomAs above
Look this property is in a good position unless it’s foggy or misty in which case the light house and foghorn are directly behind the hotel , the foghorn kept us awake for two days and night s , earplug help but did not drown out the noise , even with all doors and window closed . If the weather is good you get great sea views and the sound of the waves . You take your chance Personally I would not return here
Stayed in February 2024
Reviewed: 9 January 2024
Lynette
IrelandThe sliding door to the balcony was clearly damaged and would open and close properly. The aircon leaked into the room which kept the floor wet.
The location.
Stayed in January 2024
Reviewed: 4 January 2024
Donovan
South AfricaRoom were not clean. TV did not work on channels 1 towel for me and wife No spoons in room
Location very good
Stayed in January 2024
Reviewed: 28 December 2023
Thuthula
South AfricaWifi not great. Place was not absolutely clean.
The location.
Stayed in December 2023
Reviewed: 26 December 2023
Gonzo
ZimbabweThe bed was not comfortable and the toilet was smelly
The breakfast was ok .
Stayed in December 2023
Reviewed: 19 December 2023
Wilhelm
Saudi Arabiabreakfast can be better
view was good
Stayed in December 2023
Reviewed: 17 December 2023
Renee
South AfricaNoisy passage near kitchen - breakfast not great
Stunning views
Stayed in December 2023
Reviewed: 11 December 2023
Olivia
South AfricaWe had the honeymoon suite.When we got there the room was clean but in the bathroom,the taps and the flusher of the toilet were not cleaned.We got an amazing full body massage.But when we asked to use a steam room or jacuzzi,they said it's not in working.Please fix that. It can't be called a Spa if there is so little treatments you can do.We ordered room service.They had quite a lot of dishes out of stock.due to waiting for the truck to deliver.The next night we tried to order again and the same thing.So we had to go out.That was quite disappointing.Further ons it is so beautiful there.Thank You for beautiful view from our room.
The friendly staff made ma want to come back.They really care for the visitors
Stayed in December 2023
Reviewed: 8 October 2023
Debra
United KingdomExcellent location. Helpful staff. Good breakfast
Stayed in October 2023
Reviewed: 2 October 2023
Antonio
South AfricaThe hotel needs renovation. All the metal parts in the WC were rusted. Only 6 basic TV channels.
Well located just in front of the Ocean. Confy bed, nice view from the room. Good breakfast.
Stayed in September 2023
Reviewed: 1 October 2023
Riana
South AfricaWe ate at the restaurant the evening. Were the only 2 people there. The staff and waiter was very friendly. But the food was very disappointing. We ordered steak and it was way over cooked. I asked for mushroom sauce which was not cooked through. And it was quite pricey.
The staff was amazing, very friendly and helpful. The view was fantastic! The hotel was clean.
Stayed in September 2023
Reviewed: 29 September 2023
Nicky
South AfricaThis hotel is seriously 8n need of maintenance, damp and mold everywhere. The furniture very old and falling apart. Only 6 channels on TV none of which were appealing. Paint peal8ng off everywhere, rubber seal on shower falling off. Came to collect towels at 8am on sat we hadn't showered yet, granted I asked for clean towels later and they were replaced. Times of spa breakfast etc, different on written notes to what we were told. Tried to book a massage twice but spa staff were working different hours to pamphlet and different to what I was told first time I tried to book. Very sad as this hotel has so much potential, it just needs some TLC. Blankets were stained very old and extremely heavy.
The view was amazing, breakfast not bad and location fantastic. With8n walk8ng distance of great restaurants and attractions.
Stayed in September 2023
Reviewed: 27 September 2023
Frederick
South AfricaThe bed (mattress) in 507 was really bad and way past it's replacement date
Location and Breakfast were great
Stayed in September 2023
Reviewed: 26 September 2023
Lynn
South AfricaRoom 504 had a very bad smell. Normal teaspoons would've been nice.
Friendly staff Perfect location 👌 Breakfast was very nice.
Stayed in September 2023
Reviewed: 18 September 2023
Anneke
South AfricaThe facility is run down
Accommodation was basic. Rooms are spacious but the facilities need a revamp or at least a bit of paint desperately. The view is spectacular so location makes up for everything that might not have been top class.
Stayed in September 2023
Reviewed: 12 September 2023
Teresa
South AfricaLift did not work
The location
Stayed in August 2023
Reviewed: 8 September 2023
Stephen
South AfricaNo lights or wifi during load shedding. We had to buy an emergency light. The next day management gave us an emergency light.
It was very clean. I would not say very comfortable. There were a few issues but they were sorted out the next day by management.
Stayed in August 2023
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