We didn't like the chairs in the dining room. The strange arm rests seemed to cause us to feel "confined" I kept hitting my elbows on the upcurving arm rest. We had lunched at the hotel a few years ago and the quality of the menu didn't match our memories of a superb meal at that time.

I want to especially commend Gaynor, who was at reception when we arrived. We had a difficult and over-long road journey and Gaynor, who could see how tired we were, went out of her way to see us settled into our rooms and for dinner. I was also very grateful for to the young man, whose name I unfortunately didn't get, for washing our car

Stayed in April 2024

The dinner at the hotel was poor. This needs the be improved

This was the 3rd time we stayed at this hotel. Still a nice place but it needs a face lift. The property needs a good renovation

Stayed in March 2024

Nothing

Breakfast you had a choice from menu which was lovely. catered for coeliacs which was fantastic. Food was hot. Dinner was lovely Staff were amazing couldn't help enough. Hotel was just lovely, beautiful gardens and activities if you wanted. Pool just outside your room.

Stayed in March 2024

Friendliness and professionalism of staff. It is beautiful and the gardens are spectacular

Stayed in March 2024

We thought centre of town would have been ideal, but in fact most of the places we visited were out of town

Stayed in April 2024

Absolutely nothing

Everything about this property is perfect!

Stayed in April 2024

No shortcomings from my side.

Great experience all around. Breakfast was great.

Stayed in April 2024

We asked for a room in quiet area and was in Manor house on the verandah next to the bar area and adjacent to the breakfast room. We were woken very early on Sunday morning by noise from the breakfast room and staff making a noise whilst moving furniture around adjacent to our room.

Lovely hotel with very friendly staff, beautiful grounds and rooms and very good breakfast.

Stayed in April 2024

Everything! It felt like staying in a little oasis

Stayed in March 2024

Everything

Stayed in March 2024

Food was good but could have more fresh/lighter options.

The room is a good size, staff friendly and spa massage excelllent.

Stayed in March 2024

Great rooms and lovely staff

It's a little oasis in the middle of a town

Stayed in March 2024

The AC in our 1st room stopped working during the night and it was very hot, therefore difficult to sleep. It came on again in the morning.

All the staff were amazing. The breakfasts and dinners were delicious. Dining in the courtyard was just lovely. Gardens were really beautiful and well manicured. Outside areas to relax in were lovely and very peaceful. We stayed for a 2nd night and were upgraded to a beautiful room directly onto the large pool. Facial in the spa was amazing and so relaxing. Would definitely recommend this small hotel to others visiting Robertson. Recommend booking one of the large rooms.

Stayed in March 2024

The lighting in the room was too dim.

Very friendly and helpfull staff. Greatly equipped. The hotel has a very pleasant size for this quality standard (not too big).

Stayed in March 2024

The hotel was amazing - a great location to explore the area. The staff were wonderful, lovely restaurant and great cocktails. It had great decor and was relaxing to sit by the pool. We really enjoyed our stay and would highly recommend.

Stayed in March 2024

Nothing.

Lovely accommodation with great rooms opening up on to a balcony with access to a plunge pool. Extremely clean and comfortable (super comfy bed). Extra touch of complementary flowers and wine for my birthday were very much appreciated. The food in the restaurant was first class as was the service from all the staff. Gaynor was very helpful in recommending places to visit during our forthcoming trip to Hermanus. Would definitely recommend this little gem to anyone visiting the area.

Stayed in March 2024

No negative comment

This is an exceptional small hotel set in a quiet position about 10 minutes on foot from the town centre. Secure parking, spacious rooms, well-appointed bathroom, very comfortable bed and excellent cuisine, especially at dinner. Would unreservedly recommend this hotel and we look forward to returning.

Stayed in March 2024

Nothing

What a beautiful hotel with lovely rooms, beautiful gardens and a great pool. The restaurant was excellent and had a good variety to choose from. The staff are really great and very helpful, we had a flat tyre and they arranged for a local mechanic to fix the tyre for a very reasonable price, plus our car was cleaned on the day we left, fantastic service.

Stayed in March 2024

Nothing!!

A really beautiful small boutique hotel with amazing facilities, comfortable suites , an excellent restaurant and wonderfully kind and happy staff.

Stayed in March 2024

The property is well designed , very comfortable room , eco friendly amenities The staff was very professional The dinner at the restaurant was extremely good We loved everything about this hotel and we will send our friends. The réceptionniste upgraded us as soon as heard it’s our anniversary and sent a bottle of champagne to our room , thank you for the gesture.

Stayed in February 2024

Main swimming pool was a bit green/murky.

Lots of character and super comfortable with very friendly and helpful staff.

Stayed in February 2024

Beautiful rooms an pool

Stayed in December 2023

N/a

Excellent hotel

Stayed in February 2024

nothing

It is aways a pleasure to stay at the Robertson Small Hotel. It is a little tropical oasis that we don't need or want to leave. From the bubbly waiting in the room with arrival to the beautiful breakfast with freshly squeezed juice to the massage, swim, sitting on the stoep with a cocktail and the amazing food. And then to top it all, the staff is beyond friendly and helpful. Thank you for always making the stay so special. Cant wait to be back.

Stayed in February 2024