Reviews of The Rockefeller Hotel by NEWMARK 4 stars
12 Christiaan Barnard Street Foreshore, Cape Town CBD, 8000 Cape Town, South Africa
#84 of 206 hotels in Cape Town
Guests' ChoiceReview score
Based on 3573 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.5
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Facilities
8.9
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Staff
9.0
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Value for money
8.8
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Free WiFi
9.0
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Reviewed: 28 April 2024
Maureen
Kenya6 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 2 nights
- • Submitted via mobile
The staff were friendly and supportive. The location was good, close to most tourist attractions.
Stayed in April 2024
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Reviewed: 27 April 2024
Crystal
United States2 reviews10Exceptional- • Couple
- • Standard City Room
- • Stayed 1 night
- • Submitted via mobile
Room service
Properly was nice but service is definitely not good. Room service your food is brought in cardboard boxes which cheapens the stay. Plastic knives and forks. I ordered a steak with veg and sauce hubby chicken sandwich there is no place to eat as it just take away. I would not recommend room service
Stayed in April 2024
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Reviewed: 26 April 2024
Gloria
South Africa12 reviews1 helpful vote9.0“Brilliant choice for professionals!”- • Business trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 1 night
- • Submitted via mobile
It was perfect for me!
Very helpful, friendly efficient staff.
Stayed in April 2024
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Reviewed: 23 April 2024
Lerato
South Africa3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Everything there was good
Stayed in April 2024
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Reviewed: 23 April 2024
Angelica
United States1 review10“Great stay”- • Leisure trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 4 nights
- • Submitted via mobile
N/a
This place looks just like the photos
Stayed in April 2024
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Reviewed: 23 April 2024
Folasade
United Kingdom1 review8.0“Overall, a good experience and the hotel is highly recommended - good value for money”- • Leisure trip
- • Family with young children
- • Executive Studio
- • Stayed 5 nights
Improvement required in the shower/ toilet area &TV entertainment.
Functionality & Comfort of the hotel, Hotel apartment style of lodging Quality and quantity of the hotel food exceeds my exectationn (Highly rated) Pleasant staff ,very helpful with a smile Value for money - good location in terms proximity to other hotels.
Stayed in April 2024
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Reviewed: 22 April 2024
Gavin
South Africa7 reviews10“Pleasant stay”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 5 nights
Breakfast had a good variety/selection. Location was ideal.
Stayed in April 2024
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Reviewed: 21 April 2024
David
Malta45 reviews9 helpful votes10“Very pleasant with super friendly staff”- • Business trip
- • Solo traveller
- • Studio
- • Stayed 1 night
The location is not the best, given the safety concerns in Cape Town.
Staff were exceptionally friendly and helpful. The hotel has a nice feel about it in general.
Stayed in March 2024
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Reviewed: 21 April 2024
Osore
Kenya1 review10“It was an amazing one”- • Leisure trip
- • Solo traveller
- • Standard Courtyard Room
- • Stayed 4 nights
- • Submitted via mobile
Cleanliness
Level of cleanliness
Stayed in April 2024
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Reviewed: 18 April 2024
Sevineshan
South Africa1 review10“Awesome hotel, great value for money and the best hotel staff you could ask for!”- • Leisure trip
- • Group
- • Standard City Room
- • Stayed 3 nights
The breakfast was really great! They had a good variety of things to choose from. The staff were really friendly and helpful - always checking to see if everything was in order and if we needed anything else. The beds were sooo comfortable, probably the best hotel bed I've ever been in!
Stayed in April 2024
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Reviewed: 18 April 2024
Mfundo
South Africa15 reviews10Exceptional- • Leisure trip
- • Group
- • Standard Courtyard Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent staff
Stayed in April 2024
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Reviewed: 16 April 2024
Zandile
South Africa1 review10“The stay was exceptional.”- • Family with young children
- • Superior Suite
- • Stayed 4 nights
- • Submitted via mobile
The cleaning team would not replace out everything like the dish cloths, dustbin plastics, they don’t do a thorough washing of dishes and making sure everything is fully replaced
The service as well as the aura and the scent in the rooms was fresh, towels were clean and the breakfast is the best
Stayed in April 2024
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Reviewed: 16 April 2024
Dr
South Africa6 reviews7.0“Not bad, good aesthetics. DENIED BREAKFAST”- • Couple
- • Standard Courtyard Room
- • Stayed 2 nights
- • Submitted via mobile
DENIED BREAKFAST: My husband was running the Two-Oceans marathon , and upon arrival, we were told that breakfast will be available from 4AM for this weekend to accommodate all runners. However, on Sunday morning, we were at the kitchen around 5am and were denied breakfast, they said we were supposed to book in advance. There were breakfast packs already prepared for other runners but we couldn’t get any, so we left without breakfast. Breakfast that we have actually PAID for, breakfast that we were TOLD would be available from 4am. We would have also booked in advance if it weren’t for the miscommunication amongst your staff.
Very clean, exquisite interior design, I’m genuinely rating their aesthetics at 200% 🥇🏆
Stayed in April 2024
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Reviewed: 16 April 2024
Zisanda
South Africa1 review10“It was the best”- • Leisure trip
- • Group
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
Location is a bit on a different quite side
Everything about it was exceptional
Stayed in April 2024
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Reviewed: 16 April 2024
Abdelaziz
Benin5 reviews3 helpful votes8.0“Good Stay”- • Business trip
- • Solo traveller
- • Standard City Room
- • Stayed 5 nights
- • Submitted via mobile
Service at the restaurant was very slow.
Location, Rooms, Front office staff.
Stayed in April 2024
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Reviewed: 15 April 2024
Thandy
South Africa2 reviews10“My stay was beautiful”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 3 nights
- • Submitted via mobile
The bar fridge was not working
Excellent location
Stayed in April 2024
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Reviewed: 14 April 2024
Lawrence
South Africa17 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Courtyard Room
- • Stayed 3 nights
- • Submitted via mobile
Maybe lack of liquid milk in those small boxes. If they can provide that in the future. As a coffee person I would appreciate it.
It was my 2nd time staying there and everything was great as the first time. Big comfy bed and clean All.👌🏿
Stayed in April 2024
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Reviewed: 14 April 2024
Joyce
South Africa3 reviews1 helpful vote10“Awesome”- • Leisure trip
- • Group
- • Standard Courtyard Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast the same every day, you can check livers, hake, beef patty etc
The cleanliness, professionalism of the stuff
Stayed in April 2024
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Reviewed: 13 April 2024
Keikantswe
South Africa1 review10“Exceptional. This will be my go to place when I’m in Cape Town”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 5 nights
- • Submitted via mobile
Nothing honestly, everything exceeded my expectations
Everything, from the food, the clean sheets and room to the friendly staff
Stayed in April 2024
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Reviewed: 12 April 2024
Edwin
South Africa5 reviews10“Amazing place in a nutshell”- • Leisure trip
- • Couple
- • Standard Courtyard Room
- • Stayed 1 night
- • Submitted via mobile
Everything was perfect the welcoming stuff The Guy who took my bags to the hotel wow Amazing such an amazing apartment. Keep up the good job Guys always looking forward to staying there always
Stayed in April 2024
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Reviewed: 11 April 2024
Mompati
Botswana2 reviews10“My Week in Cape Town”- • Leisure trip
- • People with friends
- • Executive Studio
- • Stayed 4 nights
- • Submitted via mobile
I cant fault the place
I love that the hotel is near all the major tourist attraction especially V & A Waterfront. Our uber rides around the city were inexpensive because of this. The restaurant serves great good and had a whole sushi bar and a roof top pool. Room service is also available pretty much all the time. Great stay would definitely come back again.
Stayed in April 2024
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Reviewed: 10 April 2024
Mpotseng
South Africa1 review10Exceptional- • Leisure trip
- • Group
- • Standard Courtyard Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Breakfast was exceptional, I enjoyed everything. Staff were friendly and warmly welcoming us everytime we enter the hotel from outside. I loved our stay and definitely gonna book there next time I come to Cape Town.
Stayed in April 2024
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Reviewed: 10 April 2024
Sunny
Germany11 reviews1 helpful vote10“Rockerfeller”- • Leisure trip
- • Solo traveller
- • Standard City Room
- • Stayed 6 nights
- • Submitted via mobile
Absolutely nothing. Though an outdoor pool would have been great.
The staff at the door are the best. No matter what time of the day, they are always there to assist and help. The lady doing the bookings for tours in Cape Town close to the receptionist is a lovely lady and very good at her job. Kitchen staff add more sweetness to the breakfast with their smiles and friendliness.
Stayed in April 2024
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Reviewed: 8 April 2024
Nozi159
South Africa1 review10Exceptional- • Leisure trip
- • Family with young children
- • Standard City Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing really I liked everything
The hotel decor is amazing. The rooms look amazing. Everything was exactly the way it looked on the hotel website
Stayed in April 2024
