the area outside the hotel didn't feel the safest after dark, however its the CBD in Cape town and its not the fault of the hotel. in the evenings id recommend getting an uber when going out.

very friendly staff, facilities were of a good standard, reasonably priced food and drink

Stayed in February 2024

The staff were incredible, made us feel extremely welcome felt like a home away from home. The bar staff were incredibly friendly and always up for a laugh and bit of craic

Stayed in April 2024

Great Property, staff is friendly and accommodating

Stayed in April 2024

There was no transport arrangements from the hotel to Cape Town International Conventional Center where our 2024 Entrepreneurship Congress was being held. We didn't have enough time to see or shop in Cape Town.

What I liked the most was that the Zambian delegation from Pretoria was also booked at Urban Oasis Aparthotel. This made me as a Chief to be more comfortable, and I felt very safe. They took good care of me. On my departure day, the hotel attendant was very good. He was very helpful and made sure that I left the hotel in good time to catch my flight back to Zambia at 04 00 hours.

Stayed in March 2024

Booking in and out times

I liked that Vanue had a restaurant right downstairs and the breakfast was good

Stayed in March 2024

That housekeeping come knocking at your door before check out to ask whether you are checking out today . We know when we checking out and we know what time we should be out . Its disturbing for someone to come knocking at your door while busy getting ready to check out , just to remind you the time too . That is the only thing we are not happy about .

The room is comfortable. Makes you feel at home . Just right for two people . We enjoyed our stay .

Stayed in April 2024

Grab bars in the shower would've been good.

Urban Oasis Aparthotel was one hotel that i was sad to leave. Everything about the hotel helped me to enjoy my stay in Cape Town. Descriptive words would be: clean, quiet, secure, comfortable, central, with the best staff ever. Enkosi!

Stayed in March 2024

Nice hotel in town ( good price)

Stayed in March 2024

all good

I liked the convenience and facilities at the hotel (especially the in-room washer/dryer) and I particularly liked the lobby coffee bar and restaurant.

Stayed in March 2024

Stayed in Room 01 on the first floor the WI-FI in it is the absolute worst , you cannot even open a simple WhatsApp image . The connection is significantly better as soon as you leave the room. Regarding the Room 01 I wouldn’t advise as well as it’s near the wooden stairs and they get quite noisy as people thump and step on them I do not recommend at all if you’re trying to rest. It was overall a comfortable stay , and I recommend to try the Gatsby sandwich in the eatery. It’s huuuge! Side note: (The elevator in the hotel is super unreliable) The other downside from the stay was that it’ seems the staff can storm into your room whenever they deem fit , and incident occurred where they said they were investigating something reported by other hotel customers and just stormed into the room using their access key card , it was very traumatizing and it was very difficult to trust the privacy of the room after That incident. The positive from the incident was that the management apologized and sent a complimentary bottle of wine but however it did reduce the hotel experience drastically.

Our stay at Urban Oasis had both ups and downs as you would expect when you stay at a place for a week. The initial expected location (CBD) on paper was an exciting prospect as all major attractions are close by but however the CBD area (and this is not the hotels fault) seems rather degraded with constant smells of urine and cigarette smoke. The area of course , is great , it’s about ZAR70 from the WATER FRONT MALL and about ZAR150 FROM boulders beach and canal walk mall. The hotel itself doesn’t really have aesthetically pleasing views of the Table mountain , you would have to climb up to the rooftop bar to experience that. The bar itself is quite comfortable and the service from the team is amazing. Prices are decent as well. The room is quite small, but cosy. It has all the necessary furnishings for a short and long stay (washing machine cutlery fridge etc…) The room had an amazing A/c a large Samsung smart tv with Netflix and YouTube as welll. The security around the area seems to be quite good as there’s a high security presence in the area .

Stayed in March 2024

Perfect place to stay .I even wanted to extend my stay there 🤣🤣.I definitely visiting again before the end of the year

Space, location,views and access to transport and shopping

Stayed in March 2024

No issues

Modern and stylish in excellent part of town

Stayed in February 2024

You can hear the noise from the bar

It's very clean. looks exactly like pictures, the location is near everything Breakfast is very affordable. The guy who serves works there is very friendly

Stayed in March 2024

Convenience. Cleanliness. Accesibility

Stayed in March 2024

Everything

Stayed in March 2024

The apartment was centrally located. The staff were friendly and helpful. The facilities were clean and I loved the fact that were was an in-house ATM.

Stayed in March 2024

Was eaten alive by bed bugs…

Stayed in March 2024

We didn’t like the location, felt a bit uneasy walking around the nearby streets, there are security guards on duty around the hotel so felt absolutely fine once inside. We got an Uber each time we left the apartment and the same to return.

The room was very comfortable and clean. The apartment had everything we needed full size cooker, fridge freezer and washing machine, plenty storage space. The staff were all really nice, friendly and helpful.

Stayed in March 2024

Nothing!

The room was spacious and had everything we needed for our week in Cape Town: a big bed, a fridge, a washing machine, stove and lots and lots of room for all our stuff. We loved it here. Personnel was also great. Very friendly and helpful. Location was perfect. In a very safe area, with secured parking available (100 rand per day), many restaurants and musea nearby and actually in the middle of it all. Perfect spot for your holiday in Cape Town!

Stayed in March 2024

Part of the city falling apart and even with local knowledge, hard to move around at ease. Due to this the food facilities/options hard to maintain - not enough cliental, etc.

Good location central for Cape Argus cycling event. Good facilities in the room - washing machine was nice bonus. Everything worked and staff very helpful.

Stayed in March 2024

Street parking with payment. I should have checked it more carefully when I reserved.

Spacious room with good bed. Everything was clean.

Stayed in March 2024

It was nice to have a washing machine. And also free detergent.

Stayed in February 2024

Our windows were left open a couple of days and lights left on after servicing the room, which meant some mosquitoes were able to get into the room (it also seemed odd to leave lighting on wastefully in a country that has rolling blackouts/loadshedding?). Also our shampoo/soaps were not replaced as expected.

The location was super central to Cape Town to all of the main tourist attractions. There were plenty of places to eat nearby - the Italian restaurant "The Cousins Trattoria" was absolutely brilliant!

Stayed in March 2024

At night the neighborhood is a bit dodgy. I would recommend Uber to get to your destination at night and not walking.

Room was spacious and clean. Staff were friendly and helpful. We stayed there because of the Cape Town cycle race hotel was about a 2 minute walk from the start which was great.

Stayed in March 2024